Reviews: GOAFFPRO ‑ Affiliate Marketing

Customer reviews: GOAFFPRO ‑ Affiliate Marketing

Reviews (1,876)

Overall rating

4.8

5

87
4

3
3
2

2
1

11

What Merchants Think

The "GOAFFPRO ‑ Affiliate Marketing" app receives mixed reviews from users. Many merchants appreciate its feature-rich platform, user-friendliness, and exceptional customer support. However, there are concerns about its complexity, potential security issues, and inconsistent customer service. Overall, it's considered a powerful tool for affiliate marketing by those who leverage its full capabilities.

Key Strengths

Extensive customization options, even in the free version
High-quality customer support, praised for fast and helpful responses
Easy setup and integration, especially noted by first-time affiliate program users
Affordable pricing relative to competitors offering similar features
Flexible and comprehensive functionality appealing to businesses of various sizes

Common Concerns

Some reports of security issues and unwanted affiliations
Complex features and steep learning curve for some users
Occasional inadequate customer support and delayed responses
Challenges with certain functionalities, such as transaction record and affiliate link issues

Final Thoughts

GOAFFPRO ‑ Affiliate Marketing is a powerful tool for businesses looking to manage their affiliate programs efficiently. While its wide array of features and positive customer service reviews make it attractive, potential users should be aware of its complexity and be prepared for some possible challenges in customer support and security. Overall, it stands out as a competitive solution for merchants seeking a feature-rich affiliate marketing platform.

Lackto

Oct 08, 2024 on Shopify

GoAff has always been an excellent tool for managing affiliates. Their support team has consistently provided quick responses, whether through chat or via email. However, over a year ago, we encountered an issue where affiliate links stopped tracking sales. We attempted to resolve the problem, but unfortunately, no solution was reached at the time, leading us to rely solely on coupon codes. Recently, we’ve had the need to work with affiliate links again, but the solutions GoAff offers now do not address the core issue—they only mask it. Additionally, the email support has become extremely slow, with more than two weeks passing without a response to one of our requests and several weeks without a resolution to an ongoing problem. We are quite disappointed with this situation, as it has negatively impacted our ability to operate effectively.

Inahsi Naturals

Sep 10, 2024 on Shopify

So far we give it 2 stars because we need support to respond to our support request. We are having issues with the integrations page and so far, we keep getting the following response "Hello, Bumping this up for our technical team to check They should check and update you soon" We have been getting this same message for the last 2 days. Please respond so we can update our review of your app.