Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,104)

Overall rating

4.9

5

712
4

25
3

3
2

1
1

10

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Ufree

Nov 03, 2025 on Shopify

Black Sheep Trading

Nov 03, 2025 on Shopify

very helpful, great app

BikersWorld Shop

Nov 03, 2025 on Shopify

Rangkat - The Statement

Nov 01, 2025 on Shopify

helpful

Melojena

Nov 01, 2025 on Shopify

Zairyo

Oct 31, 2025 on Shopify

Sarah and her team are amazing at what they do and very helpful. I had a few issues on setting up the menu + how it looked on Mobile but they fixed it within the day. Thank you so much!

Seedburo Equipment Company

Oct 31, 2025 on Shopify

Excellent App for Custom Menus - No Coding Needed! Globo Mega Menu is an amazing tool for creating beautiful, flexible menus without needing to code. The drag-and-drop builder makes it easy to design multi-level dropdowns, add images, icons, collections, and pages, all while keeping everything on-brand. It’s perfect for improving navigation and enhancing the user experience, especially for larger catalogs or B2B stores. Their support team was fantastic! They quickly helped make the adjustments we needed and went above and beyond to ensure everything looked and worked perfectly. The app runs smoothly and has given us much more control over our site’s menu and navigation. Highly recommend!

Forward Education

Oct 30, 2025 on Shopify

Globo apps are always amazing! This mega menu app had exactly everything we needed and looks great. The one time we did run into an issue, the Globo support team was super quick to respond and resolve the issue.

E-WIN

Oct 30, 2025 on Shopify

This plugin helped me solve a difficult problem at work. It's fantastic! I highly recommend it!

Joe Aventure

Oct 29, 2025 on Shopify

Great help, fast communication. Would definitely recommend.

tantaly-ca

Oct 29, 2025 on Shopify

GREAT

AMB Designs

Oct 28, 2025 on Shopify

Waterfall Bathrooms

Oct 28, 2025 on Shopify

Using this app in a second shop now, in the first shop, already for a few years...We doesnt have any single problem with this app, which is extremely rare nowadays. Works 100%. I am very thankful for this beautiful app. Thanks again...

toys-4u

Oct 28, 2025 on Shopify

Fantastic Mega Menu App, the support team are brilliant, the app works perfectly on our theme and looks amazing. 10/10

All Printers and Cartridges

Oct 28, 2025 on Shopify

So far so good! The team at Globo are super responsive and helpful. Helen has been great - Thank you!

Healthy Gifts Hub

Oct 27, 2025 on Shopify

Amazing app as the features are excellent & so as the support team!

La Boutique Casual Chiic

Oct 26, 2025 on Shopify

Gleemify

Oct 26, 2025 on Shopify

Best App for Mega Menu Customer Support is Best (Sarah)

متجر توب جيت

Oct 24, 2025 on Shopify

The Globo Mega Menu support team is excellent I had an issue with the menu not showing on my website, and they fixed it immediately from their side without needing any extra steps from me. Very fast and effective service — really appreciate their quick response and professional support!

Leldebutiks

Oct 23, 2025 on Shopify

Good app, fast service. Works fine