Reviews: Globo Mega Menu, Navigation

Customer reviews: Globo Mega Menu, Navigation

Reviews (957)

Overall rating

4.9

5

252
4

7
3

2
2

1
1

4

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Pearl Seafoods

Aug 14, 2024 on Shopify

Awesome app. Customer support is very good.

Yakima-Taiwan

Aug 14, 2024 on Shopify

KEMF Store

Aug 13, 2024 on Shopify

Sarah was great help.

EVIE Bikes

Aug 13, 2024 on Shopify

Great support! Sarah was very helpful in assisting to fix the issues that we had.

Day to Day Healthcare

Aug 12, 2024 on Shopify

i am impressed of your services. the support are contact with me in short time and fixed my problem

Injoy Extracts

Aug 12, 2024 on Shopify

Great team with great communication.

MyFave

Aug 11, 2024 on Shopify

Great support and very helpful. Can only recommend!

L'ANZA Healing Haircare

Aug 08, 2024 on Shopify

Very Quick response an quick solution of our problem. De mega menu app works perfect!

BERML BY DESIGN JEWELRY FOR MEN

Aug 06, 2024 on Shopify

Superior Customer Service and Rapid Request Responses! We've been using Globo for about 6 months, and will be deploying more of their menus on our new site.

All Sports Collectibles

Aug 06, 2024 on Shopify

Wrote in after hours with an issue I was having with the width of my drop down menu and by morning they had it fixed. Love my globo menu. The one thing I wish you could do is drag an item across columns, right now your stuck moving items up and down in the same column. Future update?

Mantel y Servilleta

Aug 06, 2024 on Shopify

Increíble servicio al cliente de Sarah, todo fue SUPER rápido, me ayudó con una adaptación de mi menú y quedó increíble. SUPER recomendado. También tengo otras apps de ellos y 100/10.

VGMX

Aug 05, 2024 on Shopify

Idealium Knitting

Aug 05, 2024 on Shopify

I totally recommend this app, it has many functions and customization options. The technical service has given me excellent, fast and effective service.

italcaffe

Aug 04, 2024 on Shopify

Le service est impeccable! Aussitôt on fait une demande, les personnes nous prennent en charge et nous aide pour résoudre nos problèmes! Je recommande fortement1

Hilton Textiles - Nigeria

Jul 30, 2024 on Shopify

I couldn't be happier with this app! It performs flawlessly, delivering everything you need for a top-notch mega menu. The user experience is seamless and professional, making it a breeze to create an impressive menu for any site. A special shoutout to Sarah for providing outstanding support—her assistance was prompt, knowledgeable, and incredibly helpful. I highly recommend this app to anyone seeking a premium mega menu solution. Thank you once again, Sarah, for your exceptional help!

FRESNO GOODS

Jul 30, 2024 on Shopify

Great service! Sarah is very professional! strong recommand!

citiCALLS

Jul 30, 2024 on Shopify

Very fast and quality support, Highly recommended

Rejuvaus

Jul 28, 2024 on Shopify

Easy-to-adapt design and simple setup. Excellent customer care from Sarah, who helped me today. 10/10 for the overall experience.

Stealth Hitches - The Hitch Made to be Hidden

Jul 28, 2024 on Shopify

The Wiggles Store

Jul 28, 2024 on Shopify

This a good app for mega menu, quickly supporter