Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,017)

Overall rating

4.9

5

304
4

12
3

2
2

1
1

4

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Strange Allies

Oct 03, 2024 on Shopify

The app works great and has all the functionality I wanted. Support was fantastic as well. Thank you!

Prolimit

Oct 03, 2024 on Shopify

Excellent support team. Thank you!

All About Skin Doha

Oct 03, 2024 on Shopify

Repuestos Catalán

Oct 01, 2024 on Shopify

Es muy fácil de usar e intuitivo. El soporte es maravilloso, les escribí y me contactaron de manera rápida. La aplicación permite modificar en su totalidad el menú y hace que se vea maravilloso. Feliz de tener la app en mi web.

Panda Kids and Baby

Sep 30, 2024 on Shopify

Sarah is extremely helpful! Highly recommend this app, easy to use, edit and very user friendly, the support team could always fix our issue in a timely manner. Thank you Globo Mega Menu Team:)

Hairy Jayne

Sep 29, 2024 on Shopify

The app is always being improved and the customer service is really good and fast whenever I've needed help with something

OnelyOnline

Sep 27, 2024 on Shopify

Awesome app, and great service from Sarah!

Transient Books

Sep 26, 2024 on Shopify

The mega menu app is super versatile, and combined with my site's design wonderfully. It has a wide range of design options available, and the interface for setting it up is very intuitive. There were a couple glitches to sort out with how it looked on mobile phones, and customer support was FANTASTIC. They fixed the issue promptly. Really couldn't be happier. I also use Globo's variant app and again--great customer service, super versatile options, really stable performance.

BLOODY-STREETS.DE

Sep 26, 2024 on Shopify

THE BEST APP IN THIS AREA! I've tried out a few apps in this area and have to say that this one is one of the best. The app works great, it's easy to use and self-explanatory. With other apps I have often failed miserably at creating the menu. I was done with this app in just a few minutes. and the support is also first class. Always there, always helpful and super nice. Thanks to the entire Team

Winetraders Shop UK

Sep 26, 2024 on Shopify

Great support

Silverliningifts

Sep 23, 2024 on Shopify

Great customer support and execution. My request was dealt with swiftly and they were so patient and professional throughout.

Korean-Rituals

Sep 23, 2024 on Shopify

Customer service on top ! Thanks to Jay for helping ! Nice app !

ADLINK Store

Sep 23, 2024 on Shopify

Love the chat support of Globo. Sarah from the support team is very friendly and resolves my problem with the mega menu not showing in a few hours. Impressive! Really appreciate the timely and excellent support! Highly recommend!

Enlume.cz - Technologie, energie a elektroinstalace

Sep 23, 2024 on Shopify

Amazing support and really nice menu. When I had a problem, the support immediately solve it. Thank you so much. The supprot came from Sarah. Xxx

Zoono Australia

Sep 22, 2024 on Shopify

Great app, great customer support, and great price

Evo3D

Sep 22, 2024 on Shopify

Great app! This app made it easy to build a menu and customise it for our needs. Support are also really helpful and fast to respond to any issues that we had.

IN TOO BOX

Sep 19, 2024 on Shopify

I highly recommend Globo to anyone looking for services/products they offer. I will definitely be returning for future needs!

Arcane Avenue

Sep 18, 2024 on Shopify

Rich functionality and quick support to solve any issue.

YAKSports

Sep 17, 2024 on Shopify

very nice experience! thank you!

DreiMaster Shop

Sep 17, 2024 on Shopify

Very Fast & Efficient service from the customer support. 100% support this application!