Reviews: Globo Mega Menu, Navigation

Customer reviews: Globo Mega Menu, Navigation

Reviews (957)

Overall rating

4.9

5

252
4

7
3

2
2

1
1

4

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

FeistyFitzy

Sep 06, 2024 on Shopify

I really like the app and find it easy to use. Whenever I've had questions or find a hiccup in the ware the developers have been very responsive and helpful. I'd definitely recommend.

fripperiesnl

Sep 06, 2024 on Shopify

Snel reactie. Goed geholpen.

Moerdon

Sep 04, 2024 on Shopify

SARTEX

Sep 04, 2024 on Shopify

This app has many features and they work. In case of need the support is very fast and answers directly via chat. Recommended.

Gymee

Sep 03, 2024 on Shopify

Cathy Eastham Fine Jewelry

Sep 03, 2024 on Shopify

We have loved Globo Mega Menu! The ability to customize is awesome, very user-friendly interface, and the support is fast, professional, and reliable. So thankful for the help at one click away.

Shrimpsfood

Sep 03, 2024 on Shopify

une équipe tres réactive et aux petits soins, tres professionnel , merci à eux l'application est tres fluide et facile à utiliser Je pense que je vais pouvoir me regaler en modifiant le menu de la maniere dont je souhaite

The Burning Chair Candles & Boutique

Sep 02, 2024 on Shopify

super simple! expert helped in seconds! knew exactly what I needed

Beauty Line

Aug 30, 2024 on Shopify

Very good app and very easy to use. Good support and fast respons.

Letta A

Aug 30, 2024 on Shopify

thanks

BLN PRINT

Aug 28, 2024 on Shopify

We love the app and use it since years. The support always helps us asap. We highly recommend it.

Diamoray

Aug 24, 2024 on Shopify

Very good customer service, definitely the best menu app, has all the features compared to others, trust me I've tried them all

DeathCloud

Aug 24, 2024 on Shopify

Sarah has been extremely helpful so far with helping us set up our menu. There was some weird formatting going on, which she and the dev team were able to resolve quickly. This app has improved the quality of our navigation menu tremendously.

Yose Power

Aug 22, 2024 on Shopify

good and sarah help a lot

Joseph Joseph South Africa

Aug 22, 2024 on Shopify

I am incredibly impressed with this app! It is truly outstanding in every aspect, and the service provided is nothing short of exceptional. The attention to detail and the efficiency of the support team have far exceeded my expectations. Thank you for delivering such a remarkable experience!

ZERO9MX

Aug 21, 2024 on Shopify

Excellent customer service and support.

Astroya

Aug 19, 2024 on Shopify

super application, support réactif et bons conseils

PhotoGear.com.au

Aug 18, 2024 on Shopify

Great app. Great support. Very happy.

Heavens Candles

Aug 17, 2024 on Shopify

Oh my gosh!!! This person was so very helpful today! I had to delete parts of my mega menu and couldn’t have done what I had to do without them ! Thanks so very much for being there. I really really appreciate it! … From Tonia with Heavens Candles

Universal Traveller

Aug 14, 2024 on Shopify

Good