Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (976)

Overall rating

4.9

5

599
4

24
3

3
2

1
1

9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

FjeldgaardShop.dk

Sep 08, 2025 on Shopify

Great app!

B.Y. LUXURY

Sep 08, 2025 on Shopify

Helpful for fixing some bugs. Worth to upgrading the paid plan.

Balmers GM

Sep 05, 2025 on Shopify

This app is great, works with no issues and lets you configure your menu visually which is much better than Shopify menu builder. We had some issues, coming from another app injecting some bad code right above the globo embed, and Sarah from Globo support helped us debug the issue, identify the bad code and remove that other app - and once again the Globo mega menu app works perfectly.

SPR Centre

Sep 04, 2025 on Shopify

Very easy to set-up and the online support is exceptional. Highly recommended

www.vaioshub.com.au

Sep 04, 2025 on Shopify

The Customer service team was exceptionally helpful in resolving my issue on using an incorrect format for my images and then eventually the problem was solved thanks to a friendly team member. Definitely recommend this subscription for anyone looking for customisable mega menu options.

FenderTec

Sep 04, 2025 on Shopify

they fixed problem quick

Mamut Concept Store

Sep 03, 2025 on Shopify

Sukin Naturals UK

Sep 03, 2025 on Shopify

Globos mega menu has been just what we needed and Sarah has done a marvelous job helping iron out the kinks!

BesteFreundeGeschenke.com - Personalisierte Freundschaftsgeschenke Poster, Tassen und mehr

Sep 03, 2025 on Shopify

Top, die Probleme beim Erstellen des Menüs wurden innerhalb weniger Minuten durch Sarah vom Support gelöst. Besten Dank!

RoyalBaby

Sep 03, 2025 on Shopify

Great service, Sarah helps me lot! Good job!

TVON

Sep 01, 2025 on Shopify

Bubsmamy

Aug 28, 2025 on Shopify

amazing service everything i have an issue!

Zuplify

Aug 27, 2025 on Shopify

I love this app and Sarah is amazing, quick service and very accurate with problem resolution.

Harvey Industries Co.,Ltd

Aug 26, 2025 on Shopify

replied very quickly and fixed the issue

我的商店

Aug 26, 2025 on Shopify

The Outdoor Explorers

Aug 25, 2025 on Shopify

This app is wonderful! It’s intuitive, easy to figure out, and creates beautiful menus. I did run into a small issue where my menu was showing up as transparent, but support jumped in right away. The response was incredibly fast, helpful, and friendly. Sarah assisted me, and she was absolutely FANTASTIC—professional, patient, and made sure everything was resolved quickly. I couldn’t be happier with both the app and the support team!

Owl and Goose Gifts

Aug 25, 2025 on Shopify

Thankyou Andrew. Helped with my issue quickly and we were back up and running without missing a beat.

The Face Shop

Aug 25, 2025 on Shopify

its really good app the support team is also very fast to response and good

Austin Air

Aug 22, 2025 on Shopify

Excellent looking menu and great customer support!

Foliendealer.com

Aug 22, 2025 on Shopify

Mega Menu – absolutely delivers! The app is intuitive, flexible, and exactly what we needed for our Shopify store. The menu looks professional and makes navigation super clear for our customers. Special shout-out to the support team: fast, competent, and extremely helpful. Every question was answered right away, and even custom adjustments were made without hassle. You really feel taken care of here. Highly recommended for anyone who wants to take their store to the next level!