Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,094)

Overall rating

4.9

5

703
4

25
3

3
2

1
1

10

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Le Panda BEAUTÉ

Nov 07, 2025 on Shopify

The Globo Mega Menu support team is outstanding! I had a question about setting the mega menu to full screen width, and Sarah from the support team responded quickly with professional and helpful guidance. I really appreciate her prompt and expert support!

My Store

Nov 07, 2025 on Shopify

nice menu editor, recommend it!

BRIOBITE

Nov 06, 2025 on Shopify

It works very well, and the customer service was able to quickly help me solve the problems I encountered. Highly recommended!

Fluid Onlinehandel

Nov 05, 2025 on Shopify

Für tiefe Menüstrukturen mit mehr als Unterkategorien perfekt geeignet

Bix Hydration

Nov 05, 2025 on Shopify

Sarah and the Dev team were super helpful to assist in reaching the design we were after. The menu itself works very smooth and cleans up our menu a lot!

Jamspread

Nov 05, 2025 on Shopify

Great app and great customer service!

Game Den HQ

Nov 05, 2025 on Shopify

Sarah helped me resolve issues with uploading images on menu. Great service!

CornholeAntics

Nov 04, 2025 on Shopify

Great app. The menu is the best, and that's why I chose to use it.

Ofenerlebnis.de

Nov 04, 2025 on Shopify

Bis hierhin sehr zufrieden mit der App und dem Support, vielen Dank!

Station Vibration

Nov 04, 2025 on Shopify

Greate and super fast support from Sarah, She helped me with adding the Globo Mega Menu to a new theme within minutes. thank you

RugTurkiye

Nov 04, 2025 on Shopify

great customer service and app and also thank you sarah

Ufree

Nov 03, 2025 on Shopify

Black Sheep Trading

Nov 03, 2025 on Shopify

very helpful, great app

BikersWorld Shop

Nov 03, 2025 on Shopify

Rangkat - The Statement

Nov 01, 2025 on Shopify

helpful

Melojena

Nov 01, 2025 on Shopify

Zairyo

Oct 31, 2025 on Shopify

Sarah and her team are amazing at what they do and very helpful. I had a few issues on setting up the menu + how it looked on Mobile but they fixed it within the day. Thank you so much!

Seedburo Equipment Company

Oct 31, 2025 on Shopify

Excellent App for Custom Menus - No Coding Needed! Globo Mega Menu is an amazing tool for creating beautiful, flexible menus without needing to code. The drag-and-drop builder makes it easy to design multi-level dropdowns, add images, icons, collections, and pages, all while keeping everything on-brand. It’s perfect for improving navigation and enhancing the user experience, especially for larger catalogs or B2B stores. Their support team was fantastic! They quickly helped make the adjustments we needed and went above and beyond to ensure everything looked and worked perfectly. The app runs smoothly and has given us much more control over our site’s menu and navigation. Highly recommend!

Forward Education

Oct 30, 2025 on Shopify

Globo apps are always amazing! This mega menu app had exactly everything we needed and looks great. The one time we did run into an issue, the Globo support team was super quick to respond and resolve the issue.

E-WIN

Oct 30, 2025 on Shopify

This plugin helped me solve a difficult problem at work. It's fantastic! I highly recommend it!