Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,104)

Overall rating

4.9

5

712
4

25
3

3
2

1
1

10

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

vonSUSI

Nov 11, 2025 on Shopify

Super good, great customer service. Love the mobile menu, especially the bar at the bottom. So smooth.

Saints & Sinners

Nov 11, 2025 on Shopify

Got great support and quickly from Annie on their team.

EDM Medical Solutions

Nov 10, 2025 on Shopify

Energetiks US

Nov 10, 2025 on Shopify

Globo mega menu support team are excellent! They have promptly resolved all issues we come to them with.

Cherry Valley Organics

Nov 09, 2025 on Shopify

Love the Mega Menu! I think it gives us a great way to show customers eye-catching photos of our beautiful products without a lot of clicking. We recently asked a tech question and we had an answer and a fix within a day. Amazing! Thank you!

hareemjewellers

Nov 08, 2025 on Shopify

LUCID

Nov 08, 2025 on Shopify

Great app and very responsive support team who helped me with a custom request. Im very satisfied with the app and all its services.

VELORN

Nov 08, 2025 on Shopify

J'ai eu quelques question pour le réglage des sous menu, sarah m'a repondu quasiment instantanément avec une reponse tres claire et efficace! Très agréablement surpris du SAV! je recommande

Mister Agave

Nov 07, 2025 on Shopify

Great support! Very patient and knows the app very well!!!

Le Panda BEAUTÉ

Nov 07, 2025 on Shopify

The Globo Mega Menu support team is outstanding! I had a question about setting the mega menu to full screen width, and Sarah from the support team responded quickly with professional and helpful guidance. I really appreciate her prompt and expert support!

My Store

Nov 07, 2025 on Shopify

nice menu editor, recommend it!

BRIOBITE

Nov 06, 2025 on Shopify

It works very well, and the customer service was able to quickly help me solve the problems I encountered. Highly recommended!

Fluid Onlinehandel

Nov 05, 2025 on Shopify

Für tiefe Menüstrukturen mit mehr als Unterkategorien perfekt geeignet

Bix Hydration

Nov 05, 2025 on Shopify

Sarah and the Dev team were super helpful to assist in reaching the design we were after. The menu itself works very smooth and cleans up our menu a lot!

Jamspread

Nov 05, 2025 on Shopify

Great app and great customer service!

Game Den HQ

Nov 05, 2025 on Shopify

Sarah helped me resolve issues with uploading images on menu. Great service!

CornholeAntics

Nov 04, 2025 on Shopify

Great app. The menu is the best, and that's why I chose to use it.

Ofenerlebnis.de

Nov 04, 2025 on Shopify

Bis hierhin sehr zufrieden mit der App und dem Support, vielen Dank!

Station Vibration

Nov 04, 2025 on Shopify

Greate and super fast support from Sarah, She helped me with adding the Globo Mega Menu to a new theme within minutes. thank you

RugTurkiye

Nov 04, 2025 on Shopify

great customer service and app and also thank you sarah