Globo Mega Menu, Navigation logo

Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

Reviews (957)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

ADLINK Store

Sep 23, 2024  on Shopify

Love the chat support of Globo. Sarah from the support team is very friendly and resolves my problem with the mega menu not showing in a few hours. Impressive! Really appreciate the timely and excellent support! Highly recommend!

Enlume.cz - Technologie, energie a elektroinstalace

Sep 23, 2024  on Shopify

Amazing support and really nice menu. When I had a problem, the support immediately solve it. Thank you so much. The supprot came from Sarah. Xxx

Zoono Australia

Sep 22, 2024  on Shopify

Great app, great customer support, and great price

Evo3D

Sep 22, 2024  on Shopify

Great app! This app made it easy to build a menu and customise it for our needs. Support are also really helpful and fast to respond to any issues that we had.

IN TOO BOX

Sep 19, 2024  on Shopify

I highly recommend Globo to anyone looking for services/products they offer. I will definitely be returning for future needs!

Arcane Avenue

Sep 18, 2024  on Shopify

Rich functionality and quick support to solve any issue.

YAKSports

Sep 17, 2024  on Shopify

very nice experience! thank you!

DreiMaster Shop

Sep 17, 2024  on Shopify

Very Fast & Efficient service from the customer support. 100% support this application!

fiber-shop.com

Sep 16, 2024  on Shopify

it's a good app with a lot of features and a very helpful support team when you've problems. Quick response and quick fix. i can recommend the app!

Area Office

Sep 15, 2024  on Shopify

Hausmart

Sep 15, 2024  on Shopify

Helpful and quick support

Tenchi Mall

Sep 15, 2024  on Shopify

Sarah was very helpful and the app is great and easy to use!!!

My Store

Sep 14, 2024  on Shopify

Great customer support

Kildale Marine

Sep 12, 2024  on Shopify

The app seems easy to set up and use. When I had a problem the Globo team were really quick to respond and solve it.

Skin2Care

Sep 12, 2024  on Shopify

Great costumer service. Super helpful and efficient. Big thanks to Sarah, she ran the extra mile to accomodate our needs. 5/5, loved the experience.

The Tech Geeks Australia

Sep 12, 2024  on Shopify

Always have great and speedy support from these guys and the product does what is says on the tin. I personally hate doing menus, but at least I now have control over how it looks :D

Lumila.pl | Sklep dla Ciebie i całej rodziny

Sep 10, 2024  on Shopify

Arquería Sportinfinity

Sep 10, 2024  on Shopify

Excellent service and a very nice person helped me and solved my problem

Mewant

Sep 09, 2024  on Shopify

They can respond quickly to any questions you ask. I am very grateful to Sarah for her help. If you also have related needs, please feel free to consult them.

Chatperlipopette

Sep 09, 2024  on Shopify

Very responsive customer service

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