Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,104)

Overall rating

4.9

5

712
4

25
3

3
2

1
1

10

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Naturnest

Nov 20, 2025 on Shopify

It responds promptly and quickly fulfills my modification requests; it's a very good menu tool.

Pantry d’Or Boutique Bakery

Nov 19, 2025 on Shopify

Huge thanks to Sarah for the fantastic support—she customised my menu just how I envisioned it. The app also makes my website super easy to navigate.

Angelico

Nov 18, 2025 on Shopify

Instant (time zone allowing :) ), help on small issue - tidy

Maison Broderie

Nov 18, 2025 on Shopify

Super

Pure Product Australia

Nov 18, 2025 on Shopify

Thanks for the support

hareemjewellers

Nov 18, 2025 on Shopify

Best plugin for mega menus

German Carpet Shop

Nov 18, 2025 on Shopify

Sarah was amazing and really helped me quickly with the resolution.

Omnicharge

Nov 18, 2025 on Shopify

Works perfect, and the support is kind and sift! I recommend!

Trichomiz

Nov 17, 2025 on Shopify

very good support. The App is also easy to use and very good. it does what it is supposed to do

Keychron Mexico

Nov 17, 2025 on Shopify

altojar.com

Nov 15, 2025 on Shopify

Andrew gave a great support today, thank you so much

Baskiville

Nov 14, 2025 on Shopify

The customer service with this app is phenomenal. I had not used the app before, and we had a complicated menu. Annie stayed on line with me until i got it sorted. Great app, great services. I would recommend 100%.

Siztaz

Nov 14, 2025 on Shopify

Works nicely and customer service is great.

Gusskönig

Nov 14, 2025 on Shopify

Thank you so much for the quick response, Sarah! I really appreciate your help

Maestria

Nov 13, 2025 on Shopify

Service client disponible ultra rapidement et efficace

DISCOUNT PROS

Nov 12, 2025 on Shopify

Coffee Addicts

Nov 12, 2025 on Shopify

Highly Recommend, does exactly what it says

Yona USA

Nov 12, 2025 on Shopify

Great app and support. I did have 2 bugs but support fixed it within 20 mins

WatchStatus Ltd

Nov 12, 2025 on Shopify

fantastic app that is easy to use and full of customisation features to really enhance our store, exactly what we was looking for. We moved from another app which was much more confusing and a lot less features for the same price. Plus, the support is very prompt, we have received assistance on a few occasions and each time our queries were resolved. Thank you to all of the team.

Oakhurst Interiors

Nov 11, 2025 on Shopify

Excellent app which builds intuitively on the Shopify platform. Expert help from the development team in improving the user interface at our request. Would highly recommend Globo.io to other Shopify users.