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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

Reviews (957)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Victory Vapes

Oct 08, 2024  on Shopify

This product and support is amazing, the technical support was second to none super fast and very helpfull

Haystacks

Oct 08, 2024  on Shopify

Very well made app with a lot of features! We have been using it on our store for a few years now and love the functionality that it allows. Support is also really amazing, I've had issues fixed within an hour of contacting them via live chat even if it's the middle of the night where they are located. Thanks!

Gold&Chrome LLC

Oct 08, 2024  on Shopify

It improves the look of the page significantly. If there are problems, support will always help :)

|VESIMI Design| Luxury Bathrooms and Home Decor

Oct 08, 2024  on Shopify

We are using the Menu for 2 years now, it is simply perfect. You can do anything with this menu, add photos, create a lot of links, it is elegant and easy to work with. The price is nothing for this kind of app. Support help me in few minutes today. This app is a such a blessing :)

Schreuder-kraan.shop

Oct 08, 2024  on Shopify

Excellent service!

Padelsouq

Oct 08, 2024  on Shopify

I've really enjoyed using the Globo Mega Menu, and it's not just because of how it neatens up website navigation. What really stood out for me was how awesome their customer service is. I had this specific need to flip the menu orientation to go from right to left, making it more natural for reading in Arabic. The team behind it didn't just listen; they jumped right in and made those changes happen quickly. It's refreshing to see such responsiveness and willingness to accommodate users' needs.

C-IN2 New York

Oct 06, 2024  on Shopify

Easy to use. Customer Support team is very helpful if you run into minor issues.

Victoria de la Calva

Oct 03, 2024  on Shopify

Muy buen servicio de atención al cliente y ayuda para resolver problemas.

Strange Allies

Oct 03, 2024  on Shopify

The app works great and has all the functionality I wanted. Support was fantastic as well. Thank you!

Prolimit

Oct 03, 2024  on Shopify

Excellent support team. Thank you!

All About Skin Doha

Oct 03, 2024  on Shopify

Repuestos Catalán

Oct 01, 2024  on Shopify

Es muy fácil de usar e intuitivo. El soporte es maravilloso, les escribí y me contactaron de manera rápida. La aplicación permite modificar en su totalidad el menú y hace que se vea maravilloso. Feliz de tener la app en mi web.

Panda Kids and Baby

Sep 30, 2024  on Shopify

Sarah is extremely helpful! Highly recommend this app, easy to use, edit and very user friendly, the support team could always fix our issue in a timely manner. Thank you Globo Mega Menu Team:)

Hairy Jayne

Sep 29, 2024  on Shopify

The app is always being improved and the customer service is really good and fast whenever I've needed help with something

OnelyOnline

Sep 27, 2024  on Shopify

Awesome app, and great service from Sarah!

Transient Books

Sep 26, 2024  on Shopify

The mega menu app is super versatile, and combined with my site's design wonderfully. It has a wide range of design options available, and the interface for setting it up is very intuitive. There were a couple glitches to sort out with how it looked on mobile phones, and customer support was FANTASTIC. They fixed the issue promptly. Really couldn't be happier. I also use Globo's variant app and again--great customer service, super versatile options, really stable performance.

BLOODY-STREETS.DE

Sep 26, 2024  on Shopify

THE BEST APP IN THIS AREA! I've tried out a few apps in this area and have to say that this one is one of the best. The app works great, it's easy to use and self-explanatory. With other apps I have often failed miserably at creating the menu. I was done with this app in just a few minutes. and the support is also first class. Always there, always helpful and super nice. Thanks to the entire Team

Winetraders Shop UK

Sep 26, 2024  on Shopify

Great support

Silverliningifts

Sep 23, 2024  on Shopify

Great customer support and execution. My request was dealt with swiftly and they were so patient and professional throughout.

Korean-Rituals

Sep 23, 2024  on Shopify

Customer service on top ! Thanks to Jay for helping ! Nice app !

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