Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,017)

Overall rating

4.9

5

304
4

12
3

2
2

1
1

4

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Ergomouse

Dec 10, 2024 on Shopify

Big Dog Bits

Dec 09, 2024 on Shopify

Helped by Rosie, great products and fast customer service

OrganiiLand

Dec 02, 2024 on Shopify

Tikusan Japan Store

Dec 01, 2024 on Shopify

Sarah and her team are extremely helpful. Always have great and speedy support when there is something problem.

West Haven & Company

Nov 30, 2024 on Shopify

Sarah has always been super helpful and the team responds very quickly to assistance needed.

Corio

Nov 29, 2024 on Shopify

DSISHOP

Nov 28, 2024 on Shopify

Je suis vraiment satisfait du professionnalisme de cette équipe. Leur réactivité est tout simplement appréciable. Un grand merci

All Things ToCarra

Nov 27, 2024 on Shopify

I love using Globo and customer service is amazing.

HIXX

Nov 27, 2024 on Shopify

When I reached out to customer service for help, they were very timely and professional to help me solve the problem.

Lighting Empire

Nov 26, 2024 on Shopify

Very fast and efficient support

Diamond Land Antwerp

Nov 26, 2024 on Shopify

I tested all the leading mega menu apps and this one is clearly the best. Also, their team is great, always available to help you and making sure your needs are met asap! I fully recommend!

Impact Promotional Products

Nov 24, 2024 on Shopify

Highly customisable app, and their support team is very efficient in dealing with customer enquiries! They provided a solution within a couple of hours each time we requested help.

Pro Cabinet Supply

Nov 21, 2024 on Shopify

I needed a customization with icons I provided and the team helped out tremendously. Great customer service!

Bir Karat

Nov 21, 2024 on Shopify

asked a question, got an immediate assistance and they solved my mistake immediately. great guys I do recommend them fiercly. I use their other apps also - check them out - special thanks to Sarah

Ride Bicycles

Nov 20, 2024 on Shopify

Offers the best combination of features I've found amongst several mega menu apps that we've tried. Full control over menu item text, background and hover colors, tons of mega menu options and ability to publish into each theme separately. Seems like they are newer and still maturing functionality of the editor but support has been great to work with and very responsive.

Court Products, Inc.

Nov 20, 2024 on Shopify

They are very willing to help customize the menu to match your existing branding, very helpful!

My Store

Nov 20, 2024 on Shopify

The App overall has a really nice feel to it, The support was pretty helpful and cooperative throughout my queries.

Warmco Official Store

Nov 19, 2024 on Shopify

great

Technoleep

Nov 16, 2024 on Shopify

Just amazing. The app is amazing and also they have the best customer support.

maeke

Nov 11, 2024 on Shopify

Easy to use and is exactly what we were after. Customer Service is excellent if there is ever a issue we need fixing.