Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,094)

Overall rating

4.9

5

703
4

25
3

3
2

1
1

10

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Compughana

Dec 08, 2025 on Shopify

Great Support for the App by Sarah! Thank you for fast replies and help. Also easy setup and good features

ABC School Supplies

Dec 08, 2025 on Shopify

Great plugin, fantastic support by Andrew!

PYROCA Europe

Dec 08, 2025 on Shopify

great app, lots of features, Sarah from the customer services was very kind and very fastt! I recommend.

Melody Maison Ltd

Dec 05, 2025 on Shopify

Super helpful support. There was a change i wanted so it would work the way we preference currently, and they very quickly were able to change it to exactly what I needed without the faff. Great support, recommend

Gripmate & XYZ

Dec 05, 2025 on Shopify

非常不错，尤其是Sarah客服可以及时响应客户需求并提供对应的帮助，点赞！~

Marba Studio

Dec 05, 2025 on Shopify

Sarah hjälpte mig jättebra och löste mina problem

WheelTrek

Dec 04, 2025 on Shopify

This is an excellent app and the support team are incredible!!! It looks great on my website.

Marba Studio

Dec 04, 2025 on Shopify

Stella hjälpte mig jättebra och löste mina problem

ViQure

Dec 04, 2025 on Shopify

Quick feedback, good experience!

Ting

Dec 03, 2025 on Shopify

The menu works well. Quick and helpful support!

RONANSTUDIO.EU

Dec 02, 2025 on Shopify

VERY GOOD SERVICE!

MUTELUCOLLECTION

Dec 02, 2025 on Shopify

Good to use

Viking Dome

Dec 02, 2025 on Shopify

Great app and support team. We wanted to make our meniu wider and with smaller vertical gaps. I could not do it in the app myself, so I contacted the support team and they made it to my liking in 10 minutes. Great support.

Hugsmart Pet

Dec 01, 2025 on Shopify

Very Good! The problem was resolved very quickly.

Tooka Florist

Nov 30, 2025 on Shopify

Perfect support!

STADIUMDREAMS

Nov 27, 2025 on Shopify

Sarah und der ganze Support sind sehr bemüht Probleme schnell zu lösen! :-)

Kambukka BE

Nov 26, 2025 on Shopify

I had a particular type of menu in mind. After trying multiple menu apps, this was the only app that could deliver this type of menu. Very pleased with the setup and options in the app. I had a technical problem and Annie was able to help me very quickly.

NU-MÍ

Nov 26, 2025 on Shopify

ventify.pro

Nov 26, 2025 on Shopify

Great Experience with Andrew, very fast and helpful. Could thank him enough. Overall Great Customer Service!!!

Live By The Sword

Nov 26, 2025 on Shopify

The team at Globo menu are very responsive and gets my requests done asap. The app is easy to use and modify. Very good mega menu app for Shopify stores.