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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,017)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Bloom

Jan 13, 2025  on Shopify

Globo Mega Menu is an absolutely fantastic app for customizing header navigation options! The flexibility and range of features it offers make it incredibly easy to create a professional and user-friendly menu for any website. What truly sets this app apart is its outstanding customer support. Sarah, in particular, deserves a huge shoutout for her phenomenal assistance. She went above and beyond to address all my queries and fulfill every custom requirement I had. Her patience, expertise, and prompt responses made the entire process smooth and stress-free. If you're looking for a reliable and customizable mega menu app with exceptional support, I highly recommend Globo Mega Menu. It's a game-changer for website navigation!

Fathead

Jan 12, 2025  on Shopify

Very handy app, easy to use interface and great support

PL FAINA SHOP - MULTIBRAND

Jan 07, 2025  on Shopify

Very helpful and efficient! :)

American Operator Gear

Jan 06, 2025  on Shopify

One of the best menus I have found on Shopify! Great customer support; I had a small issue with my menu and they fixed it very quickly. The menu is easy to setup and I like all of the options this addon delivers.

Direct-Sécurité-Boutique

Jan 06, 2025  on Shopify

Application parfaire ! Service client très réactif !

What's The Vibe

Dec 31, 2024  on Shopify

I really enjoy it so far! The menu was doing something weird in the vertical position via mobile, but the team fixed the issue with no problem. Even though there is a live chat, just be prepared to wait a typical time frame for issue solving! I was expecting for them to give me the answers to fix things myself, but they did it for me instead. Not bad!

Ascending Lifters

Dec 30, 2024  on Shopify

I was not able to see the app at first, but after talking to the live chat and dev team, they were able to resolve my issue and now I can configure and play around with the app.

PYROCA

Dec 29, 2024  on Shopify

AWESOME app, the customer service deserve well above 5 stars, can't recommend more !!!

Heimfleiss

Dec 29, 2024  on Shopify

Very happy with the support (Sarah) and the app itself. Sarah was very kind, fast and helpful, im really happy with them.

MySucculentCorner

Dec 29, 2024  on Shopify

Sarah is very nice and helpful.

BikePath

Dec 29, 2024  on Shopify

I recently had the pleasure of interacting with their customer service, and I must say, it was an outstanding experience. From the very beginning, the team was incredibly attentive and responsive, addressing all my concerns with patience and expertise. Overall, I am extremely satisfied and would highly recommend their app to anyone seeking excellent customer support. Thank you for such an exceptional experience!

Speedy Leads

Dec 23, 2024  on Shopify

Shoutout to Sara she’s the best and deserves a bonus for all her had work. Solved every single annoying issue and problem and went above ad beyond, gave me hours of support.

LedLoket BE

Dec 19, 2024  on Shopify

Perfect app for setting up a menu. Very user-friendly and great help from the support department. Highly recommended.

Seoul Essence

Dec 17, 2024  on Shopify

HANJI

Dec 17, 2024  on Shopify

Kind customer service and so helpful.

Autobox

Dec 16, 2024  on Shopify

Nice Plugin, super easy to use and nice support, live and chat support guys are fast responding and they help you really much!

Astellow

Dec 15, 2024  on Shopify

Parfait !! Et service client incroyable :)

dele.io

Dec 14, 2024  on Shopify

The menu structure was easy to configure, and I was able to create menus effortlessly. Although I encountered some issues due to a problem with the theme I’m using, the support team responded quickly and was very helpful.

Ritzy Rage

Dec 14, 2024  on Shopify

THE APP IS AMAZING. CUSTOMER SERVICE IS EXCELLENT. SARAH AND HER TEAM WERE FLAWLESS WHEN I NEEDED HELP. HIGHLY RECOMMEND.

STRIXLY - DESKTOP PCs, GAMING PCs, LAPTOPS & MORE

Dec 10, 2024  on Shopify

Jay was quick to help me. Within 15 mins issue was sorted.

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