Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,017)

Overall rating

4.9

5

304
4

12
3

2
2

1
1

4

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

IQ Horse

Feb 06, 2025 on Shopify

Easy to handle and if there any issues, the support is really quick.

Gigant AB

Feb 06, 2025 on Shopify

Really quick to get started with Globo Mega Menu, intuitive interface and many options to build your navigation with good template. Also got very fast and professional help from Helen in their team when I need some help implementing in new version of our theme.

Gahlot International

Feb 05, 2025 on Shopify

thanks

Hyperfavor

Feb 04, 2025 on Shopify

This app is so good and support really nice, they help me a lot.

Quello Sbagliato Shop

Feb 04, 2025 on Shopify

Super fast service, very helpful and they always answered all my requests. Super recommended!

Hapies

Feb 03, 2025 on Shopify

Support is very professional. They respond very quickly and are helpful. They solve problems and explain everything. I recommend! Helen helped me a lot.

WilsonPayne

Jan 22, 2025 on Shopify

I would certainly recommend GloboMega Menu, Navigation. They understood my requirements right away and produced exactly what I needed. Very prompt (and friendly too).

SML Dizayn

Jan 22, 2025 on Shopify

I sought support from many different people for many different applications. Sarah is by far the person who responds the fastest and produces concrete solutions. Thank you so much.

Solstice

Jan 22, 2025 on Shopify

Nice support and very easy to build a new mega menu on Shopify. Thanks to Sarah, She's very professionnal.

ACMER

Jan 22, 2025 on Shopify

The replies were fast and friendly. The mega menu provided by the template has some limitations, and this plugin solves this problem very well. I would recommend it!

Malisa Mobility

Jan 21, 2025 on Shopify

They were very quick to help.

YO Life

Jan 19, 2025 on Shopify

This software is very easy to use, and the customer service team is very patient and responds quickly. I like this software very much and recommend it to everyone.

The Toy Store

Jan 19, 2025 on Shopify

amazing app

Harumi Belleza Coreana

Jan 18, 2025 on Shopify

Great app and easy to use

RTS Tactical

Jan 16, 2025 on Shopify

Sarah has been very responsive to all my questions. She assisted and helped me out on the whole process with regards to customizations on our menu navigation. Thank you Sarah. Thumbs Up!

AskDirect

Jan 16, 2025 on Shopify

This app is simple to use and very much customisable to our needs. The customer service is superb with any issues dealt with immediately response.

Hiatus Collection

Jan 16, 2025 on Shopify

Sarah was amazing to deal with and very fast to get the complicated issues i was facing resolved.

EasyGusto.fr

Jan 14, 2025 on Shopify

Great app and impeccable support!

KeyUnity

Jan 14, 2025 on Shopify

We've been using it for a long time and have used others before, but none of them are as simple and good as this one for what we need. Customer service is also excellent and helps us out in a timely manner.

EDEMO Electric Bikes

Jan 13, 2025 on Shopify

Great support, fast, helpful and responsive.