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Customer reviews: Globo Mega Menu, Navigation

Develop by Shopify

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,104)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Cyphür

Dec 27, 2025  on Shopify

Very efficient Menu plugin and great reactivity from the team when needed. Hellen has been very helpful

Linda Johansen Skincare

Dec 26, 2025  on Shopify

Superfast support - Annie, solved an icon issue in just minutes

YAMAN

Dec 26, 2025  on Shopify

After-sales service representative Helen provided assistance very promptly.

Veise-Trust Veise, Secure Your Home

Dec 26, 2025  on Shopify

Helen很耐心地帮我解决了问题!!

A80caidi

Dec 24, 2025  on Shopify

It's amazing; it solved so many of my problems.

My Store

Dec 24, 2025  on Shopify

I had a great experience using this app to create a mega menu and enhance the overall look of my website. It’s easy to use and delivers exactly what I needed. At one point, I faced an issue where the menu was not appearing, so I reached out to the support team. Helen assisted me and resolved the issue very quickly. Her support was prompt and helpful. Overall, I’m very satisfied with both the app and the customer support.

VersaDesk

Dec 23, 2025  on Shopify

I'm using 2 Apps from Golbo and both are great. Golbo mega menu support was quick and efficient. Love it!

KuschelPfote

Dec 23, 2025  on Shopify

Amazing App and amazing support. They helped me with a big problem and solved it great team.

BeMe

Dec 22, 2025  on Shopify

Mega Menu looks great. A lot of customization available. Helen was great at fixing my issue and was very friendly.

Multiserv

Dec 22, 2025  on Shopify

The Globo Menu is very nice and easy to configure, making setup quick and stress-free. The interface is user-friendly and works smoothly without complications. Customer support is also good, responsive, and helpful when needed. Helen from the support team is especially helpful and good in understanding the issue to resolve.

Hapies

Dec 19, 2025  on Shopify

Sarah, as always, was a great help. Everything went smoothly, great communication, problem solved.

Cyphür

Dec 19, 2025  on Shopify

INSTITUT NATURE

Dec 18, 2025  on Shopify

très bon service mon problème a été résolu très vite merci encore pour votre travail.

Amotopart

Dec 18, 2025  on Shopify

This is really a very useful app, and the customer service is very patient. I really like it.

Pixel Burn Custom Laser Creations

Dec 17, 2025  on Shopify

Absolutely amazing support from the team. Sarah has been nothing short of outstanding. We experienced an issue where another app caused our store to break, forcing us to place the site into maintenance mode. Despite it ultimately having nothing to do with this app, Sarah and the team went above and beyond to investigate the issue, help troubleshoot, and get our store back up and running as quickly as possible. Their willingness to assist, even when the problem sat outside their scope, speaks volumes about their level of support and professionalism. I don’t normally write reviews, but this team genuinely deserves the recognition. Highly recommended. Thank you again, Sarah and the team.

CinloCo

Dec 17, 2025  on Shopify

The best part of the app is the customer support. They've helped me resolve issues quickly and effectively.

Carla Moda

Dec 17, 2025  on Shopify

Great support from sarah with setting up my menu!

FANATICS FAMILY

Dec 16, 2025  on Shopify

sarah's attention is fantastic. The app is amazing too. She helped me so much and the app has everything you need!

Helvetpiactér

Dec 16, 2025  on Shopify

Fast Support, Perfect Solution! We encountered a width limitation issue with the mega menu that made some dropdown items inaccessible. The support team fixed it within hours, and now everything works perfectly! The menu now extends to full width beautifully, and the hover functionality is stable and smooth. Great app with even better support – highly recommend!

Siztaz

Dec 14, 2025  on Shopify

Easy to use and customer service is super.

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