Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (976)

Overall rating

4.9

5

599
4

24
3

3
2

1
1

9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

toys-4u

Oct 28, 2025 on Shopify

Fantastic Mega Menu App, the support team are brilliant, the app works perfectly on our theme and looks amazing. 10/10

All Printers and Cartridges

Oct 28, 2025 on Shopify

So far so good! The team at Globo are super responsive and helpful. Helen has been great - Thank you!

Healthy Gifts Hub

Oct 27, 2025 on Shopify

Amazing app as the features are excellent & so as the support team!

La Boutique Casual Chiic

Oct 26, 2025 on Shopify

Gleemify

Oct 26, 2025 on Shopify

Best App for Mega Menu Customer Support is Best (Sarah)

متجر توب جيت

Oct 24, 2025 on Shopify

The Globo Mega Menu support team is excellent I had an issue with the menu not showing on my website, and they fixed it immediately from their side without needing any extra steps from me. Very fast and effective service — really appreciate their quick response and professional support!

Leldebutiks

Oct 23, 2025 on Shopify

Good app, fast service. Works fine

a8wineestates

Oct 21, 2025 on Shopify

Great menu and good support.

DrDrone.ca

Oct 21, 2025 on Shopify

Staff is very helpful whenever there's something we can't quite work out ourselves. Sarah was especially helpful with problem solving!

ORIENT Italia

Oct 21, 2025 on Shopify

ALL JOY Official

Oct 21, 2025 on Shopify

The Mega Menu is incredibly powerful, and the Globo team is incredibly responsive. Sarah is fantastic and has helped me solve a lot of issues. I highly recommend this app!

Roselleclo

Oct 21, 2025 on Shopify

super helpful, support is fantastic with customisation

Wally Customs

Oct 20, 2025 on Shopify

Sarah was very helpful is assisting to set up my website. Her responses were clear and fast. I will go to her for help if I need it in the future.

Caposhie

Oct 20, 2025 on Shopify

We had great support from Sarah and the whole Globo team. This app is easy to use and customize for everything we need! Thanks

Massilia Dental - Fournitures Matériel Cabinet Dentaire

Oct 18, 2025 on Shopify

Je suis en France. J'ai apprécié la réactivité de l'équipe technique, cela fait 2 fois que je fais appel a eux pour un résultat parfait. J'utilise le Globo Mega Menu, c'est parfait. Merci pour votre sérieux. Je recommande très sincèrement car le service technique réponds rapidement et efficacement et pour moi c'est une valeur très appréciable. Merci à tous. I'm in France. I appreciated the responsiveness of the technical team; this is the second time I've used them, with perfect results. I use the Globo Mega Menu, and it's perfect. Thank you for your professionalism. I sincerely recommend them because the technical service responds quickly and efficiently, and for me, that's a very valuable asset. Thank you all.

Schneider Solutions

Oct 16, 2025 on Shopify

Great support from Andrew. Thanks a lot!!!

PAUSE

Oct 16, 2025 on Shopify

Françoise Montague

Oct 16, 2025 on Shopify

great

Uniformsy - Med&Beauty Wear

Oct 15, 2025 on Shopify

I'm very pleased with the performance of Globo's MegaMenu app. The app meets 90% of my expectations, and it's still on the free plan. I especially want to thank Sarah for her help at the start, helping me get the menu up and running and making a few minor adjustments. The communication was excellent in terms of speed and expertise. I 100% recommend it!

Electica CR

Oct 15, 2025 on Shopify