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Customer reviews: Globo Mega Menu, Navigation

Develop by Shopify

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,094)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Multiserv

Dec 22, 2025  on Shopify

The Globo Menu is very nice and easy to configure, making setup quick and stress-free. The interface is user-friendly and works smoothly without complications. Customer support is also good, responsive, and helpful when needed. Helen from the support team is especially helpful and good in understanding the issue to resolve.

Hapies

Dec 19, 2025  on Shopify

Sarah, as always, was a great help. Everything went smoothly, great communication, problem solved.

Cyphür

Dec 19, 2025  on Shopify

INSTITUT NATURE

Dec 18, 2025  on Shopify

très bon service mon problème a été résolu très vite merci encore pour votre travail.

Amotopart

Dec 18, 2025  on Shopify

This is really a very useful app, and the customer service is very patient. I really like it.

Pixel Burn Custom Laser Creations

Dec 17, 2025  on Shopify

Absolutely amazing support from the team. Sarah has been nothing short of outstanding. We experienced an issue where another app caused our store to break, forcing us to place the site into maintenance mode. Despite it ultimately having nothing to do with this app, Sarah and the team went above and beyond to investigate the issue, help troubleshoot, and get our store back up and running as quickly as possible. Their willingness to assist, even when the problem sat outside their scope, speaks volumes about their level of support and professionalism. I don’t normally write reviews, but this team genuinely deserves the recognition. Highly recommended. Thank you again, Sarah and the team.

CinloCo

Dec 17, 2025  on Shopify

The best part of the app is the customer support. They've helped me resolve issues quickly and effectively.

Carla Moda

Dec 17, 2025  on Shopify

Great support from sarah with setting up my menu!

FANATICS FAMILY

Dec 16, 2025  on Shopify

sarah's attention is fantastic. The app is amazing too. She helped me so much and the app has everything you need!

Helvetpiactér

Dec 16, 2025  on Shopify

Fast Support, Perfect Solution! We encountered a width limitation issue with the mega menu that made some dropdown items inaccessible. The support team fixed it within hours, and now everything works perfectly! The menu now extends to full width beautifully, and the hover functionality is stable and smooth. Great app with even better support – highly recommend!

Siztaz

Dec 14, 2025  on Shopify

Easy to use and customer service is super.

Mistore

Dec 11, 2025  on Shopify

The customer service is excellent. Every time I ask Sarah a question, she provides a quick solution and is very patient.

Grace

Dec 11, 2025  on Shopify

Viola Beuscher

Dec 11, 2025  on Shopify

great app, great support team! highly recommended!

wisaal.co

Dec 10, 2025  on Shopify

an application that is giving website a better look worth trying. Fast response by the client service rep helped in getting things aligned. need no experience that what is needed in application.

Zenith Gym Gear

Dec 10, 2025  on Shopify

Annie was great in the support team and fixed my issues

The Running Company

Dec 09, 2025  on Shopify

Very good support from Sarah!!!!

Enzyme Science

Dec 09, 2025  on Shopify

Very easy to use, has great features and you can create MULTIPLE menus! This is huge, most other apps fail at this.

BLINGHAVEN

Dec 09, 2025  on Shopify

I've had a great experience with the Globo Products. Annie is amazing, so helpful!!!!

Natures Garden | by Carvagu S.A

Dec 09, 2025  on Shopify

Excelente servicio de soporte al cliente, la rapidez de su trabajo me hace recomendarles. Me ayudaron en todo!!!

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