Reviews: Globo Mega Menu, Navigation

Customer reviews: Globo Mega Menu, Navigation

Reviews (957)

Overall rating

4.9

5

252
4

7
3

2
2

1
1

4

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

LedLoket BE

Dec 19, 2024 on Shopify

Perfect app for setting up a menu. Very user-friendly and great help from the support department. Highly recommended.

Seoul Essence

Dec 17, 2024 on Shopify

HANJI

Dec 17, 2024 on Shopify

Kind customer service and so helpful.

Autobox

Dec 16, 2024 on Shopify

Nice Plugin, super easy to use and nice support, live and chat support guys are fast responding and they help you really much!

Astellow

Dec 15, 2024 on Shopify

Parfait !! Et service client incroyable :)

dele.io

Dec 14, 2024 on Shopify

The menu structure was easy to configure, and I was able to create menus effortlessly. Although I encountered some issues due to a problem with the theme I’m using, the support team responded quickly and was very helpful.

Ritzy Rage

Dec 14, 2024 on Shopify

THE APP IS AMAZING. CUSTOMER SERVICE IS EXCELLENT. SARAH AND HER TEAM WERE FLAWLESS WHEN I NEEDED HELP. HIGHLY RECOMMEND.

STRIXLY - DESKTOP PCs, GAMING PCs, LAPTOPS & MORE

Dec 10, 2024 on Shopify

Jay was quick to help me. Within 15 mins issue was sorted.

Ergomouse

Dec 10, 2024 on Shopify

Big Dog Bits

Dec 09, 2024 on Shopify

Helped by Rosie, great products and fast customer service

OrganiiLand

Dec 02, 2024 on Shopify

Tikusan Japan Store

Dec 01, 2024 on Shopify

Sarah and her team are extremely helpful. Always have great and speedy support when there is something problem.

West Haven & Company

Nov 30, 2024 on Shopify

Sarah has always been super helpful and the team responds very quickly to assistance needed.

Corio

Nov 29, 2024 on Shopify

DSISHOP

Nov 28, 2024 on Shopify

Je suis vraiment satisfait du professionnalisme de cette équipe. Leur réactivité est tout simplement appréciable. Un grand merci

All Things ToCarra

Nov 27, 2024 on Shopify

I love using Globo and customer service is amazing.

HIXX

Nov 27, 2024 on Shopify

When I reached out to customer service for help, they were very timely and professional to help me solve the problem.

Lighting Empire

Nov 26, 2024 on Shopify

Very fast and efficient support

Diamond Land Antwerp

Nov 26, 2024 on Shopify

I tested all the leading mega menu apps and this one is clearly the best. Also, their team is great, always available to help you and making sure your needs are met asap! I fully recommend!

Impact Promotional Products

Nov 24, 2024 on Shopify

Highly customisable app, and their support team is very efficient in dealing with customer enquiries! They provided a solution within a couple of hours each time we requested help.