Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (802)

Overall rating

4.9

5

389
4

14
3

2
2

1
1

4

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Little Gift Project

Jun 23, 2025 on Shopify

Sarah and the team were great and helping fix an issue I had - great communication and timely

Shoe Charm Heaven

Jun 20, 2025 on Shopify

SONOFF

Jun 20, 2025 on Shopify

I'm really impressed with the Globo Menu team! They solved my issue efficiently and were super friendly throughout. Great product and even better service — thank you so much

tlzani.com

Jun 19, 2025 on Shopify

My Store

Jun 19, 2025 on Shopify

Globo Mega Menu has been a game-changer for our Shopify store. The interface is user-friendly, and it allows us to create a clean, professional-looking mega menu without any coding. What truly stands out is their excellent support team—Andrew was incredibly helpful and responsive. Highly recommended!

Public Domain Image Library

Jun 18, 2025 on Shopify

I looked at a lot of menu apps before settling on Globo. I found this the easiest to produce the results I needed. I started on the free menu but have now upgraded to make used of the tabbed menus. You need to work at it and it's a bit trial and error, however the end results are worthwhile. You may also want to enter some custom CSS to get the best results. Support were always helpful, although their hours may not match up with your own as they're in Vietnam!

The Source Bulk Foods UK

Jun 18, 2025 on Shopify

Great support team who were able to fix any misaligning menu quickly. The menu looks great and has provided a lot more flexibility to use imagery and pages

Bubbie and Bear

Jun 18, 2025 on Shopify

their customer support team was very helpful

Okis Worldwide

Jun 18, 2025 on Shopify

great support

Wisdom Store

Jun 17, 2025 on Shopify

I had a great experience with this app! Sarah was incredibly helpful and supportive throughout the entire process. She patiently listened to all my ideas and made sure everything was implemented exactly the way I imagined. Thanks to her guidance, I was able to achieve the result I wanted. I'm very satisfied with the app and the support – highly recommended!

Marché Alpin

Jun 17, 2025 on Shopify

Produit qui répond parfaitement à mon besoin. Ergonomique, simple d'utilisation et l'équipe Globo est là si besoin (réponse et action en moins de 24h).

BAFCO

Jun 16, 2025 on Shopify

Great support! Always reliable.

Little & Fox

Jun 11, 2025 on Shopify

YOUR BEAD BOUTIQUE

Jun 10, 2025 on Shopify

Great menu, I'm a beginner and this was easy for me to use. I did need a little help at first but really simple compared to others. There is plenty of customisation and support is excellent, l highly recommend!!

Premier Outdoor Power Equipment

Jun 10, 2025 on Shopify

Merlin Motorcycle Clothing

Jun 10, 2025 on Shopify

Thank you to the team at Globo for supporting us in getting the app set up and working well with our desktop and mobile sites. We were looking for a mega menu option for our site and pleased we chose this version. Easy and intuitive to set up. We did need some dev intervention from the team at Globo and have to say they were quick and attentive to get it sorted. Very impressed with their customer service. Special mention to Sarah on the team. Many thanks

Rayee Magitoy

Jun 10, 2025 on Shopify

DTF Jersey

Jun 10, 2025 on Shopify

Just wanted to give a big shoutout to the team at Globo Mega Menu—especially Sarah! She was incredibly helpful and quickly fixed the issue I was having with my header. Amazing support and a great plugin overall. Highly recommend!

PetTee Apparel

Jun 09, 2025 on Shopify

PRETTYGARDEN

Jun 09, 2025 on Shopify

The app is easy to use, powerful, and the customer service and technical team are great