Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (976)

Overall rating

4.9

5

599
4

24
3

3
2

1
1

9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Baskiville

Nov 14, 2025 on Shopify

The customer service with this app is phenomenal. I had not used the app before, and we had a complicated menu. Annie stayed on line with me until i got it sorted. Great app, great services. I would recommend 100%.

Siztaz

Nov 14, 2025 on Shopify

Works nicely and customer service is great.

Gusskönig

Nov 14, 2025 on Shopify

Thank you so much for the quick response, Sarah! I really appreciate your help

Maestria

Nov 13, 2025 on Shopify

Service client disponible ultra rapidement et efficace

Coffee Addicts

Nov 12, 2025 on Shopify

Highly Recommend, does exactly what it says

Yona USA

Nov 12, 2025 on Shopify

Great app and support. I did have 2 bugs but support fixed it within 20 mins

WatchStatus Ltd

Nov 12, 2025 on Shopify

fantastic app that is easy to use and full of customisation features to really enhance our store, exactly what we was looking for. We moved from another app which was much more confusing and a lot less features for the same price. Plus, the support is very prompt, we have received assistance on a few occasions and each time our queries were resolved. Thank you to all of the team.

Oakhurst Interiors

Nov 11, 2025 on Shopify

Excellent app which builds intuitively on the Shopify platform. Expert help from the development team in improving the user interface at our request. Would highly recommend Globo.io to other Shopify users.

vonSUSI

Nov 11, 2025 on Shopify

Super good, great customer service. Love the mobile menu, especially the bar at the bottom. So smooth.

Saints & Sinners

Nov 11, 2025 on Shopify

Got great support and quickly from Annie on their team.

EDM Medical Solutions

Nov 10, 2025 on Shopify

Energetiks US

Nov 10, 2025 on Shopify

Globo mega menu support team are excellent! They have promptly resolved all issues we come to them with.

Cherry Valley Organics

Nov 09, 2025 on Shopify

Love the Mega Menu! I think it gives us a great way to show customers eye-catching photos of our beautiful products without a lot of clicking. We recently asked a tech question and we had an answer and a fix within a day. Amazing! Thank you!

hareemjewellers

Nov 08, 2025 on Shopify

LUCID

Nov 08, 2025 on Shopify

Great app and very responsive support team who helped me with a custom request. Im very satisfied with the app and all its services.

Mister Agave

Nov 07, 2025 on Shopify

Great support! Very patient and knows the app very well!!!

Le Panda BEAUTÉ

Nov 07, 2025 on Shopify

The Globo Mega Menu support team is outstanding! I had a question about setting the mega menu to full screen width, and Sarah from the support team responded quickly with professional and helpful guidance. I really appreciate her prompt and expert support!

My Store

Nov 07, 2025 on Shopify

nice menu editor, recommend it!

BRIOBITE

Nov 06, 2025 on Shopify

It works very well, and the customer service was able to quickly help me solve the problems I encountered. Highly recommended!

Fluid Onlinehandel

Nov 05, 2025 on Shopify

Für tiefe Menüstrukturen mit mehr als Unterkategorien perfekt geeignet