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Customer reviews: Globo Mega Menu, Navigation

Develop by Shopify

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (976)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Wisdom Store

Jun 17, 2025  on Shopify

I had a great experience with this app! Sarah was incredibly helpful and supportive throughout the entire process. She patiently listened to all my ideas and made sure everything was implemented exactly the way I imagined. Thanks to her guidance, I was able to achieve the result I wanted. I'm very satisfied with the app and the support – highly recommended!

Marché Alpin

Jun 17, 2025  on Shopify

Produit qui répond parfaitement à mon besoin. Ergonomique, simple d'utilisation et l'équipe Globo est là si besoin (réponse et action en moins de 24h).

BAFCO

Jun 16, 2025  on Shopify

Great support! Always reliable.

Little & Fox

Jun 11, 2025  on Shopify

YOUR BEAD BOUTIQUE

Jun 10, 2025  on Shopify

Great menu, I'm a beginner and this was easy for me to use. I did need a little help at first but really simple compared to others. There is plenty of customisation and support is excellent, l highly recommend!!

Premier Outdoor Power Equipment

Jun 10, 2025  on Shopify

Merlin Motorcycle Clothing

Jun 10, 2025  on Shopify

Thank you to the team at Globo for supporting us in getting the app set up and working well with our desktop and mobile sites. We were looking for a mega menu option for our site and pleased we chose this version. Easy and intuitive to set up. We did need some dev intervention from the team at Globo and have to say they were quick and attentive to get it sorted. Very impressed with their customer service. Special mention to Sarah on the team. Many thanks

Rayee Magitoy

Jun 10, 2025  on Shopify

DTF Jersey

Jun 10, 2025  on Shopify

Just wanted to give a big shoutout to the team at Globo Mega Menu—especially Sarah! She was incredibly helpful and quickly fixed the issue I was having with my header. Amazing support and a great plugin overall. Highly recommend!

PetTee Apparel

Jun 09, 2025  on Shopify

PRETTYGARDEN

Jun 09, 2025  on Shopify

The app is easy to use, powerful, and the customer service and technical team are great

Mon Casque M1

Jun 07, 2025  on Shopify

The support of this app is incredible, Sarah helped us out in no time and resolved the issue. Really recommend this app.

Wacoal India

Jun 05, 2025  on Shopify

I am happy with the support. They fixed the issue quickly. Good app and best support.

YaMe.vn

Jun 05, 2025  on Shopify

This app is very easy to use with a drag-and-drop interface—no coding needed to create a professional-looking menu. It supports various menu styles (grid layout, images, featured products, etc.), making it easier for customers to navigate and find products. Works well with many themes, smooth and stable performance. The support team is responsive and helpful. Highly recommended for any Shopify store!

Explorer Equip

Jun 04, 2025  on Shopify

amazing app and support. I needed help, it was late during the time, and they were still able to help and fix my issue. Amazing app and team!

Mooi Kamer

Jun 02, 2025  on Shopify

I am impressed with this app so far. Sarah helped me sort out a few glitches. The new menu looks great on my website and will make it a lot easier for my customers to navigate my website. Thank You for the great assistance I received.

Autism Grown Up

May 30, 2025  on Shopify

Appreciate the customer support! Helping find a quick solution

LISS | Living in Sunshine

May 29, 2025  on Shopify

So far, so good! Every time I’ve had minor issues here and there, the developers have been incredibly quick to respond and resolve them. I didn’t even need to follow up. The next day, everything was fixed without me needing to elaborate further on the issues. They understood immediately.

Sonilux

May 29, 2025  on Shopify

Very impressed, I had a an issue with my theme, Sarah and the developers fixed everything for me in seconds. Couldn't ask for more

KEMSO

May 29, 2025  on Shopify

Great app, the team help us solve the issue, everything lookes great and fantastic! Thanks.

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