Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,094)

Overall rating

4.9

5

705
4

25
3

3
2

1
1

10

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Whotex Online Fabric Store

Sep 11, 2025 on Shopify

met my requests, and thanks Sarah for help!

TimTech SA

Sep 10, 2025 on Shopify

Banglez Bazar

Sep 09, 2025 on Shopify

Globo Mega Menu is a great app! Needed a vertical menu and couldn't figure out how to do it, menus can be a challenge, but Sarah the App Guru, assisted me until almost midnight. Great app support and she was so patient. It was a lot of work, once done the site will be published. So glad this app was available. Christina

All in 1 Gaming

Sep 09, 2025 on Shopify

the menu looks great, and the service team helped us and answered very quickly! would highly recommend.

E3Tuning

Sep 08, 2025 on Shopify

Incredible app! Super intuitive to use and customize. Whenever you get stuck, Globo has an incredible team to help you. definitely worth the subscription!

nightcity clothing

Sep 08, 2025 on Shopify

Best megamenu application by far! Has solved a lot of pain points for us when it comes to navigation. Great support from Sarah lately.

FjeldgaardShop.dk

Sep 08, 2025 on Shopify

Great app!

B.Y. LUXURY

Sep 08, 2025 on Shopify

Helpful for fixing some bugs. Worth to upgrading the paid plan.

Balmers GM

Sep 05, 2025 on Shopify

This app is great, works with no issues and lets you configure your menu visually which is much better than Shopify menu builder. We had some issues, coming from another app injecting some bad code right above the globo embed, and Sarah from Globo support helped us debug the issue, identify the bad code and remove that other app - and once again the Globo mega menu app works perfectly.

SPR Centre

Sep 04, 2025 on Shopify

Very easy to set-up and the online support is exceptional. Highly recommended

www.vaioshub.com.au

Sep 04, 2025 on Shopify

The Customer service team was exceptionally helpful in resolving my issue on using an incorrect format for my images and then eventually the problem was solved thanks to a friendly team member. Definitely recommend this subscription for anyone looking for customisable mega menu options.

FenderTec

Sep 04, 2025 on Shopify

they fixed problem quick

Mamut Concept Store

Sep 03, 2025 on Shopify

Sukin Naturals UK

Sep 03, 2025 on Shopify

Globos mega menu has been just what we needed and Sarah has done a marvelous job helping iron out the kinks!

BesteFreundeGeschenke.com - Personalisierte Freundschaftsgeschenke Poster, Tassen und mehr

Sep 03, 2025 on Shopify

Top, die Probleme beim Erstellen des Menüs wurden innerhalb weniger Minuten durch Sarah vom Support gelöst. Besten Dank!

RoyalBaby

Sep 03, 2025 on Shopify

Great service, Sarah helps me lot! Good job!

TVON

Sep 01, 2025 on Shopify

Bubsmamy

Aug 28, 2025 on Shopify

amazing service everything i have an issue!

Zuplify

Aug 27, 2025 on Shopify

I love this app and Sarah is amazing, quick service and very accurate with problem resolution.

Harvey Industries Co.,Ltd

Aug 26, 2025 on Shopify

replied very quickly and fixed the issue