Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (976)

Overall rating

4.9

5

599
4

24
3

3
2

1
1

9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Listobuy

Jun 28, 2025 on Shopify

Exceptional

Le Vian

Jun 27, 2025 on Shopify

puriquecosmetics

Jun 27, 2025 on Shopify

QIDI UK Store

Jun 27, 2025 on Shopify

客服反映非常快，认真负责。

pipingnow

Jun 26, 2025 on Shopify

NightRunner Perfomance

Jun 26, 2025 on Shopify

Great experience. Support (Sarah) was very helpful and responsive.

Beevibe Lab

Jun 25, 2025 on Shopify

Absolutely love this app! Globo Mega Menu is hands down the best mega menu solution we've used on Shopify. It's incredibly easy to set up, beautifully designed, and highly flexible. The interface is intuitive, even for non-developers, and the menu looks professional across both desktop and mobile. What really sets it apart is the support team—fast, helpful, and truly dedicated. They helped us fine-tune our menu to fit our theme perfectly. Thanks Sarah :) . You saved my life. If you're looking for a mega menu app that just works—and looks great doing it—this is the one. 5 stars without a doubt.

Rise & Shine Patches

Jun 24, 2025 on Shopify

great app and support. Have use different globo apps on my other stores, their support is what stands out all the time

Marabella Bridal

Jun 24, 2025 on Shopify

Very easy to use

Mabel and Moss

Jun 24, 2025 on Shopify

pretty good

Copenhagen Kid

Jun 24, 2025 on Shopify

great app - realy easy to use and awesoem customer service

Little Gift Project

Jun 23, 2025 on Shopify

Sarah and the team were great and helping fix an issue I had - great communication and timely

Shoe Charm Heaven

Jun 20, 2025 on Shopify

SONOFF

Jun 20, 2025 on Shopify

I'm really impressed with the Globo Menu team! They solved my issue efficiently and were super friendly throughout. Great product and even better service — thank you so much

tlzani.com

Jun 19, 2025 on Shopify

My Store

Jun 19, 2025 on Shopify

Globo Mega Menu has been a game-changer for our Shopify store. The interface is user-friendly, and it allows us to create a clean, professional-looking mega menu without any coding. What truly stands out is their excellent support team—Andrew was incredibly helpful and responsive. Highly recommended!

Public Domain Image Library

Jun 18, 2025 on Shopify

I looked at a lot of menu apps before settling on Globo. I found this the easiest to produce the results I needed. I started on the free menu but have now upgraded to make used of the tabbed menus. You need to work at it and it's a bit trial and error, however the end results are worthwhile. You may also want to enter some custom CSS to get the best results. Support were always helpful, although their hours may not match up with your own as they're in Vietnam!

The Source Bulk Foods UK

Jun 18, 2025 on Shopify

Great support team who were able to fix any misaligning menu quickly. The menu looks great and has provided a lot more flexibility to use imagery and pages

Bubbie and Bear

Jun 18, 2025 on Shopify

their customer support team was very helpful

Okis Worldwide

Jun 18, 2025 on Shopify

great support