Globo Mega Menu, Navigation logo

Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

Reviews (957)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Thena Mars

Jun 05, 2024  on Shopify

They are great decision, also the customer service work really nice and kind. :)

Juice Lubes

Jun 05, 2024  on Shopify

Love this meu app. We had an issue applying it to the theme we use, but the Globo team sorted it pretty much instantly. The functionality and configurability of the app itself add so much design freedom to the stock menu's too. Fantastic

FLDrip

May 31, 2024  on Shopify

I've been using this app for 2 years + and it's been great. Customer support is the same as well

posterbyus

May 30, 2024  on Shopify

Fantastic customer service and was able to help me with my issues in a very short time.

My Store

May 27, 2024  on Shopify

GRAVURZEILE

Apr 25, 2024  on Shopify

The app is easy to understand and simple to use. The direct visual representation when editing the navigation bar is very helpful. The support is also fantastic. I have received quick and helpful feedback on my requests. I am very satisfied with the app and the support.

RPG Guild

Apr 24, 2024  on Shopify

So far so good! We have been looking for an app like that and it matched all of our needs!

Clear Diamonds

Apr 22, 2024  on Shopify

We tried a few different Mega-Menu apps, this was by far the easiest to navigate and create with the most customisation options. Also, fantastic support!

EFKO

Apr 18, 2024  on Shopify

Works perfectly. I'm very happy with the support I receive when I have a question.

OIWAS丨Pack Your World丨Bags, Backpack & Luggage

Apr 16, 2024  on Shopify

It works well. Very enthusiastic customer service students

Fine Gifts And Baskets

Apr 12, 2024  on Shopify

Great app and Customer service!

Ripken Baseball

Apr 10, 2024  on Shopify

I would recommend this app to everyone, even if you dont need a new menu, simply because the customer service is so outstanding! - I am decently tech savvy, so when I encountered issues, they were fairly complex to even explain and yet the dev team was more than happy to help. Sarah was amazing and communicated clearly with kindness, patience, and helped me through several complex coding issues. They care, they're quick, and they're smart.

Moda+Co.

Apr 09, 2024  on Shopify

Great app, lots of choice of customisation and support went out of their way to assist us in changing the layout to keep in line with out theme and branding. Highly recommend.

Pôdevache

Apr 05, 2024  on Shopify

Equipe support très réactive et efficace, a assuré en moins de 24h l'ensemble des correctifs demandés. Merci beaucoup

Alan Richard Textiles, LTD

Apr 05, 2024  on Shopify

have been using globe menu since the end of jan 2024, and its been great. the support is very helpful and quick to get back to me. I just had updated to the latest theme version and they quickly got my menu back up and running on It.

WittyLabels

Apr 04, 2024  on Shopify

Great app, and fast professional support!

Breizh-Shopping.bzh

Apr 03, 2024  on Shopify

Fonctionnalités, performances et réactivité de l'équipe support

Vikara

Apr 03, 2024  on Shopify

The app is amazing. It’s completely free and the support is amazing. I definitely recommend this app for anyone look for mega menus are even support.

Zodici

Apr 02, 2024  on Shopify

Great app, great customer service. Plenty of customization options, would highly recommend

Beigel Bake

Apr 01, 2024  on Shopify

The mega menu it provides for my website is nothing short of amazing. It's incredibly user-friendly and customizable, allowing me to create a sleek and professional menu that perfectly suits any brand. But what truly sets this app apart is the exceptional support team behind it. Anytime I've had a question or needed assistance, they've been there to help with prompt and friendly responses. Their dedication to customer service is truly commendable and has made my experience with this app even better

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