Taranker.Com Logo
Globo Mega Menu, Navigation logo

Customer reviews: Globo Mega Menu, Navigation

Develop by Shopify

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,104)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

GrowersHouse

Oct 13, 2025  on Shopify

The standard nav menu can handle our large product catalog and associated categories, but after opening our site to the Canadian market, we needed another separate nav menu to handle a much smaller catalog. We reached our to Sarah and the Globo team and they made it happen for us!

Caliwearsd

Oct 10, 2025  on Shopify

I had some issues with the mobile view of the mega menu, but Sarah from support was incredibly helpful. She guided me through the steps and helped resolve the problem quickly. Excellent support and great experience overall!

PadelCosmos

Oct 10, 2025  on Shopify

Inminent and very efficient support!

Ainohot

Oct 10, 2025  on Shopify

Very satisfied, clean and easy to use.

Superdose

Oct 09, 2025  on Shopify

Very useful app, I had issues publishing on my theme and Sarah was a big help

Matt Estlea

Oct 09, 2025  on Shopify

A great plugin, simple to use, with great customer service too. Very glad to have changed over from the last Mega Menu service I was using. This one ticks all the boxes.

APRICOT Beauty

Oct 09, 2025  on Shopify

Ich bin noch in der Testphase der App und einer neuen Navigation für unseren Online Shop. Bisher kann ich allerdings auf jeden Fall sagen, dass der Support von Globo wirklich hilfreich bei Fragen und Custom Anpassungen ist :) Bin gespannt auf das Ergebnis und freue mich auf die neue Navigation.

Schwarzwaldpalme

Oct 09, 2025  on Shopify

Andrew and Sarah are very helpful. The whole Support team is amazing!!! Help is always there and even problems with website integration were solved so quickly

Lavetir

Oct 08, 2025  on Shopify

A huge thank-you to Sarah for fixing the technical issues with my app! Incredibly patient throughout the process—taking the time to understand the problem and guide me until everything worked smoothly. I really appreciate help!

Canvas & Curio

Oct 08, 2025  on Shopify

My experience using this app has been amazing right now. They have many options to chose from. On top of that, they have customizations that gives you the ability to form the menu you have in your mind. The support is very quick to respond and resolve the problems. Thank you Sarah for helping me out. I would definitely recommend this app who want to add a mega menu to his store.

Madestickers

Oct 08, 2025  on Shopify

Great App, easy to work, especially in multilanguage shop, support team works great, fast and with easy custom solutions for user. Keep it up.

Board Shorts World

Oct 07, 2025  on Shopify

This app is awesome. The support is even better. Have this app on 2 of my stores and could not be happier. If you need help with the set-up or a tweak just hope you get Sarah to help you. Amazing customer service.

Rufford's

Oct 07, 2025  on Shopify

Great support! - fantastic features - this is a core plugin on our site.

Azdrinks

Oct 06, 2025  on Shopify

Outstanding support and a powerful mega menu app! We've been using Globo Mega Menu for a few weeks now, and it's been a game changer for our store navigation. The interface is intuitive, and the customization options are exactly what we needed to create a clean, professional-looking menu. A special shout-out to Sarah from the support team — she went above and beyond to help us implement specific design adjustments and resolve a few theme-related issues. Her responses were incredibly fast, clear, and helpful. It’s rare to find support that’s this efficient and kind. Highly recommended if you're looking for a reliable mega menu solution with exceptional customer service!

Absolute Workwear

Oct 06, 2025  on Shopify

Super Service! Klasse App

Palomai

Oct 03, 2025  on Shopify

Their support team were super helpful! They were fast and efficient - even did some coding for me to achieve the look I wanted! Super happy!!

Amrita Court Essential Oils

Oct 03, 2025  on Shopify

I initially have some issues with the use. The customer rep Sarah has been very helpful...Certainly top customer service level. I will see how I go with the application...Thank you!!

Optimistic Gifts Co

Oct 02, 2025  on Shopify

Sarah was polite, professional, and very quick and efficient in taking care of my customer service need. I appreciated that tonight.

Najaf Rugs

Oct 02, 2025  on Shopify

Terrific help from Sarah. Great customer support. Love the app, it does exactly what I need it to do and more.

Ngiolet Jeans

Oct 01, 2025  on Shopify

Assistenza davvero TOP. Sarah è stata eccezionale. Consigliatissima.

Scroll to Top