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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

Reviews (957)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Holly & Ivy

Jun 30, 2024  on Shopify

The app is fantastic! I've thoroughly enjoyed using it, and it has significantly improved the website. The support team is excellent, always providing prompt resolutions whenever I encounter trouble or need something customised. I highly recommend it.

Wonderpops personalisierte Lollis

Jun 30, 2024  on Shopify

Hype Bubble

Jun 26, 2024  on Shopify

Helen was perfect in helping me fix a problem!

shoppinghimmel

Jun 25, 2024  on Shopify

Eine Super App. Ich war am verzweifeln und es war mir nicht möglich im Shopify-Shop Unterkategorien einzurichten. Aber mit dieser App geht das ganz easy und schnell. Am Anfang haben mich die vielen Möglichkeiten fast erschlagen aber der Support hat mir wunderbar geholfen. Ich hoffe das auch in Zukunft alles so reibungslos funktioniert. Danke an den tollen Support.

Techwear Australia

Jun 24, 2024  on Shopify

The mega menu was lagging. Their team arranged a share screen session and solved it. They are professional and pleasant to work with

Cyclo

Jun 23, 2024  on Shopify

La nueva app para mi tienda online ha sido una gran adición. La interfaz es intuitiva y fácil de usar, lo que facilita la gestión de inventario, pedidos y envíos. El rendimiento es excelente, sin retrasos ni problemas técnicos. El soporte técnico ha sido excepcional, siempre disponible y eficaz en resolver cualquier duda o problema. Las actualizaciones regulares mantienen la app al día con nuevas funcionalidades y mejoras. 10/10

Ambientco

Jun 20, 2024  on Shopify

The app is super easy to use, it covers all areas of customization. If you get stuck the team are so helpful and they resolve the issue so quickly. Sarah has particularly resolved several things for me. Would 100% recommend.

Comtherm Ltd

Jun 19, 2024  on Shopify

As a Shopify Partner supporting multiple stores with a huge number of Apps, I must say Globo are the best with regards support. Any issue is answered swiftly and professionally. I will continue to use their apps and will choose them over any competitors. Their apps are well developed, easy to setup and they simply work as intended which cannot be said for many. Thanks Globo, you guys rock!

Orange Cube

Jun 19, 2024  on Shopify

This is an amazing app that can help me quickly customize my top menu bar and navigation bar. Sarah is very helpful with suggestions and problem-solving. I highly recommend this app. They reply to questions so quickly and ask me for details to help me.

Rugged Xtremes

Jun 18, 2024  on Shopify

Extremely helpful team with fast reply's/support.

BootayBag

Jun 17, 2024  on Shopify

Globo has done it again with another amazing, easy to use app. We found Globo when looking for a Search/Filter app (which is also a great one). We had tried other mega menu apps but none looked or function how we wanted, or were compatible with our theme. The app Globo made is easy to use/customize and with there incredible support team it's truly top tier. I had a few requests that I needed help with and the team was quick to respond, make the changes asked and continually willing to assist. Sarah was fantastic at getting everything taken care of for me, updating me on estimate timelines and just a complete gem. We were up an running with our mega menu in a few days, it could not have been easier to set up.

Sports Central

Jun 16, 2024  on Shopify

This app basically enables site navigation custom to your needs. Customer service never fails to respond to your needs. A must have for your site.

Virtual Realm VR

Jun 12, 2024  on Shopify

WOW! Easy to use platform, Lots of Great features for small and large businesses to optimize, Amazing customer support and simple to apply. I would highly recommend to anyone who is thinking of improving their mega menu!

almiralaser

Jun 12, 2024  on Shopify

Customer service offers quick solutions. It is very easy to edit the menu.

Craytown, USA

Jun 11, 2024  on Shopify

If you're serious about building your business, this is the best mega menu. Fast support if you need it too.

Click & Vape

Jun 11, 2024  on Shopify

I recently used the Globo Mega Menu for my website's navigation, and I am very pleased with the very fast customer support and results. The installation process was straightforward, and the interface is user-friendly, making it easy to customize menus to fit my site's design and functionality needs. The mega menu allows for a clean and organized display of multiple categories and subcategories, enhancing the user experience by making navigation intuitive and efficient.

EraGreen

Jun 10, 2024  on Shopify

I tried the app and have to say I'm delighted, even the free version is very useful. I had a small problem, contacted support and was amazed at how quickly they helped me

ATVS Only

Jun 09, 2024  on Shopify

Great App! They were very quick to help when I encountered an issue.

Bed Republic

Jun 06, 2024  on Shopify

Le menu est super, il permet de créer une navigation très fluide et tendance. Je recommande aussi à 1000% pour la qualité du support : hyper réactif, très aimables et ont résolu mon problème en moins de 24h. Génial !

Tarpofix

Jun 06, 2024  on Shopify

Ich habe nichtmal die bezahlte Version und trtzdem hat der Kundensupport mein Problem super schnell und professionell gelöst

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