Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Name: Globo Mega Menu, Navigation
Brand: Shopify
SKU: shopify-globo-mega-menu-app-by-shopify
Rating: 4.9 (976 reviews)

Customer reviews: Globo Mega Menu, Navigation

Develop by Shopify

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (976)

Overall rating

4.9

5

599
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24
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3
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9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

MillerCandleCo.

Jul 15, 2025 on Shopify

Has the options I was looking for in a mega menu and customer service has been very helpful.

protect-home-fr

Jul 15, 2025 on Shopify

Bonne application, service client réactif et efficace !

sanhodam

Jul 14, 2025 on Shopify

I hit a snag while designing my dropdown menu, but Sarah from Globo Mega Menu jumped in and fixed everything in no time. Her support went way beyond what I’ve experienced with other apps—so good that I can’t imagine switching to anything else. Thanks, Sarah, for the lightning-fast help and for making this app a keeper!

Cusack Lighting

Jul 11, 2025 on Shopify

Great support

protect-home-fr

Jul 10, 2025 on Shopify

GLACÉE

Jul 09, 2025 on Shopify

Support et solution très rapide ! très efficace, merci.

Weird Wolf

Jul 09, 2025 on Shopify

Team is nice and quick to response, resolved the issue so fast. I got stuck as my menu was not showing on the desktop view but on mobile view it was fine, asked about the issue, they got it checked with their team and resolved it.

Builders Home

Jul 09, 2025 on Shopify

Podiatech Danmark

Jul 08, 2025 on Shopify

works awesome and support is perfect

TUNING SWITZERLAND

Jul 08, 2025 on Shopify

Technotape

Jul 04, 2025 on Shopify

In our opinion, it’s the best mega menu app for Shopify - especially if you’re working with multiple languages and markets like we are. We tested several options, and this one stood out. Their support team has already helped us with two Liquid code issues and resolved both quickly. Great communication and very helpful overall.

Uit de Oude Doos

Jul 04, 2025 on Shopify

Kotomi

Jul 03, 2025 on Shopify

Had a few issues with the appearance but Sarah was quick to help and resolved all issues within a few minutes! Highly recommend. Very intuitive to use and has all the right features.

My Store

Jul 03, 2025 on Shopify

Quick response from the support team who was very helpful.

The Real Autograph

Jul 03, 2025 on Shopify

Awesome App Very Easy to use dev team is fast and helpful

Funside.it

Jul 03, 2025 on Shopify

I was really impressed by the support from Sarah and the Globo Mega Menu team. I had an issue with the default Shopify menu and the Globo menu showing at the same time, but Sarah responded within minutes and coordinated perfectly with the technical team to fix the problem. Efficiency, clear communication, and excellent support: I definitely recommend them, especially for anyone who wants to feel truly supported in their store.

Exult Planet

Jul 03, 2025 on Shopify

Great app! and even better customer support, Sarah was of great help, prompt, accurate and of great use! super happy

Nedis-uk.co.uk

Jul 02, 2025 on Shopify

Canterbury Kayaking

Jun 30, 2025 on Shopify

Great experience with the support team!

Made For Lilah

Jun 29, 2025 on Shopify

Sarah helped me solve an issue with my menu within seconds!