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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

Reviews (957)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Extreme Toyz

Jul 27, 2024  on Shopify

We have been using the app for a good amount of time to say that it works really well, user-friendly and tech support is helpful and effective in providing solutions when the need arises.

Mylamode

Jul 26, 2024  on Shopify

great app for our site, thank you for welcoming the Chat. Beautiful day Fred

FandomZone

Jul 24, 2024  on Shopify

The support team is great and made my problem solved within minutes, great app definitely recommend it!

prokases

Jul 23, 2024  on Shopify

service après vente parfait et prêt à résoudre les problèmes application au top je recommande

Hedera

Jul 23, 2024  on Shopify

It is a handy application because it has a great possibility of menu customization.

Ofsign

Jul 22, 2024  on Shopify

Great Customer Service

Somalab International LLC

Jul 22, 2024  on Shopify

The app is great and easy to use, it'll give your menu a good option for dropdowns and icons. Also, a highlight is their support team! They're always there with the best disposition to help.

Three Wishes Patchwork Fabric

Jul 22, 2024  on Shopify

Sarah from the Globo team was so helpful! She was very patient with all of my questions and helped modify and test lots of different options. I am very happy with the customer service that she provided. I am currently using the free version of the mega menu, and I am already impressed with the features that are available. Thanks Sarah!! :)

ThriveLifeEssentials

Jul 22, 2024  on Shopify

LEO Fashion

Jul 17, 2024  on Shopify

Very fast customer support, willing to help in the best way possible. Highly Recommend

FLASHY FINGER

Jul 16, 2024  on Shopify

Had a great experience with Sarah from Globo Software. Very helpful and quick to respond to our issue. Got everything sorted out smoothly. Highly recommend their support!

VitaNetShop.eu

Jul 15, 2024  on Shopify

Super product and awesome service. will definitely recommend.

AMA Medical Products

Jul 13, 2024  on Shopify

Easy to use, quick response from DEV team.

The Label House Collection

Jul 11, 2024  on Shopify

So grateful for all your help with the custom requests I had. Very quick and very willing to help! Highly recommend

Muski

Jul 10, 2024  on Shopify

I am extremely satisfied with the customer service provided by Globo. The team was prompt and efficient in implementing the requested changes to the product labels and prices. Even though there was a minor misunderstanding regarding certain discounted prices, the communication was clear, and the necessary adjustments were swiftly made once I clarified my needs. Additionally, they addressed a display issue on mobile that I reported, demonstrating their commitment to customer satisfaction. I highly recommend their services for their professionalism and ability to cater to specific requests.

YVES ROCHER

Jul 09, 2024  on Shopify

The App is very useful and efficiency. The support team is very responsive and helpful for troubleshoot issue. Recommend the APP

Gear Jewellers

Jul 09, 2024  on Shopify

Great & prompt support provided by Globo navigation team, they go above and beyond to make sure each element of the menu is to our liking and works functionally well.

Cololight

Jul 08, 2024  on Shopify

My Store

Jul 06, 2024  on Shopify

Great assistance from the team. And fast too! And on a Sunday! Amazing. I really appreciate Globo's team. The Menu is so easy to work with and looks great. I would give a 6 STAR if i could but it only went up to 5. A++++++++++++++ job. Thank you Globo!

My Store

Jul 03, 2024  on Shopify

Great service, quick response :)

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