Globo Mega Menu App Review: Features, Pros & Cons for Shopify

Customer reviews: Globo Mega Menu, Navigation

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,017)

Overall rating

4.9

5

304
4

12
3

2
2

1
1

4

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

Easy to use and navigate, even for beginners.
Highly customizable with a wide range of design options.
Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
Quick response time to queries and issues.
Effective in resolving both basic and complex customization needs.

Common Concerns

Some features do not work as intended in the updated versions.
Limited functionality in the free plan, leading to unexpected issues for some users.
Lag and compatibility issues with certain Shopify themes, particularly Dawn.
Lack of responsiveness in the CSS and icons not using SVGs.
Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

fiber-shop.com

Sep 16, 2024 on Shopify

it's a good app with a lot of features and a very helpful support team when you've problems. Quick response and quick fix. i can recommend the app!

Area Office

Sep 15, 2024 on Shopify

Hausmart

Sep 15, 2024 on Shopify

Helpful and quick support

Tenchi Mall

Sep 15, 2024 on Shopify

Sarah was very helpful and the app is great and easy to use!!!

My Store

Sep 14, 2024 on Shopify

Great customer support

Kildale Marine

Sep 12, 2024 on Shopify

The app seems easy to set up and use. When I had a problem the Globo team were really quick to respond and solve it.

Skin2Care

Sep 12, 2024 on Shopify

Great costumer service. Super helpful and efficient. Big thanks to Sarah, she ran the extra mile to accomodate our needs. 5/5, loved the experience.

The Tech Geeks Australia

Sep 12, 2024 on Shopify

Always have great and speedy support from these guys and the product does what is says on the tin. I personally hate doing menus, but at least I now have control over how it looks :D

Lumila.pl | Sklep dla Ciebie i całej rodziny

Sep 10, 2024 on Shopify

Arquería Sportinfinity

Sep 10, 2024 on Shopify

Excellent service and a very nice person helped me and solved my problem

Mewant

Sep 09, 2024 on Shopify

They can respond quickly to any questions you ask. I am very grateful to Sarah for her help. If you also have related needs, please feel free to consult them.

Chatperlipopette

Sep 09, 2024 on Shopify

Very responsive customer service

FeistyFitzy

Sep 06, 2024 on Shopify

I really like the app and find it easy to use. Whenever I've had questions or find a hiccup in the ware the developers have been very responsive and helpful. I'd definitely recommend.

fripperiesnl

Sep 06, 2024 on Shopify

Snel reactie. Goed geholpen.

Moerdon

Sep 04, 2024 on Shopify

SARTEX

Sep 04, 2024 on Shopify

This app has many features and they work. In case of need the support is very fast and answers directly via chat. Recommended.

Gymee

Sep 03, 2024 on Shopify

Cathy Eastham Fine Jewelry

Sep 03, 2024 on Shopify

We have loved Globo Mega Menu! The ability to customize is awesome, very user-friendly interface, and the support is fast, professional, and reliable. So thankful for the help at one click away.

Shrimpsfood

Sep 03, 2024 on Shopify

une équipe tres réactive et aux petits soins, tres professionnel , merci à eux l'application est tres fluide et facile à utiliser Je pense que je vais pouvoir me regaler en modifiant le menu de la maniere dont je souhaite

The Burning Chair Candles & Boutique

Sep 02, 2024 on Shopify

super simple! expert helped in seconds! knew exactly what I needed