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Customer reviews: Globo Mega Menu, Navigation

Develop by Shopify

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (976)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Joondalup Music Centre

Nov 23, 2025  on Shopify

Awesome fast support for any custom changes!

Garage Outfitters

Nov 20, 2025  on Shopify

Fleshy

Nov 10, 2025  on Shopify

Had some issues to get it published the way it looked in the WYSIWYG editor. But with the help of Sarah, it now works.

TOOLSTORM

Oct 29, 2025  on Shopify

Newport Lamp & Shade Company

Oct 03, 2025  on Shopify

So far so good, the app is doing what I needed and for a reasonable price. Sarah was very helpful via live chat for questions and answers!

Yardblox Fabrics

Sep 23, 2025  on Shopify

This app is a good value for the amount of options there are, with really excellent customer service and the team offers solutions right away. However when setting up, I was under the impression that the tools I was using was part of the free tier, which felt misleading at first however app was still worth paying for compared to other prices on the market.

DreamWay

Sep 02, 2025  on Shopify

The app is good for the price. However, it sorely lacks flexibility and customization between the mobile Mega menu and the PC version. It makes sense that you wouldn't want to display items the same way on a PC and a mobile device. And the only way to do that is to ask support to code it. Luckily, Sarah from support was there and very responsive! Otherwise, I would have given it a bad rating. Because having to use CSS just to change image sizes on mobile devices is not normal when you consider that 80% of users are on mobile devices. What's more, it's CSS that has to be done by their developers, because it's very specific. It's complicated to do it yourself.

Itower

Jul 31, 2025  on Shopify

Woolpack – tierfreundlich, ökologisch und fair

Jul 30, 2025  on Shopify

Die Einrichtung der App war für uns nicht ganz frei von Komplikationen und die App übernimmt auch noch nicht alle Design-Änderungen, aber damit können wir leben. Die Supporterreichbarkeit und der Support von Sarah, Andrew und dem Entwickler-Team im Hintergrund hingegen war einwandfrei und sehr freundlich! Einzige Kritik, wenn die Leute nach Hause gehen, weil bei Ihnen gerade Nacht ist, wäre das gut zu wissen :-)!

Castle SA Diamond

Jul 24, 2025  on Shopify

Aleah Care

Jun 19, 2025  on Shopify

I had an issue, that I couldn't get my megamenu to go across my enire page. I reached out to the support and they fixed it for me, just the way I wanted it. I also had a wish that they would add a possibillity to choose to have a shadow under the submenu. In a few minutes they added it on my menu. So now I have the mega menu just as I want it. Thank you! So, for the support it's five stars. För the app it's a bit less because I think what I wanted should be in the tool from the beginning.

Horizon Solutions

May 23, 2025  on Shopify

Ezlo - Property Empowered

Apr 10, 2025  on Shopify

thanks alot @sarah for ur support and kind nature.

Jardinerie Tchoukar

Apr 09, 2025  on Shopify

très bien

MadeinMusic.net

Apr 04, 2025  on Shopify

Fa il suo lavoro alla grande.

SLU Beauty

Mar 27, 2025  on Shopify

Compentent customer service by Sarah.

BigxShow

Feb 27, 2025  on Shopify

사용하기 조금 번거롭지만 원하는 구성을 쉽게 만들 수 있어요. CS도 매우 빠르고 친절합니다.

Schmuddelwedda Shop

Feb 06, 2025  on Shopify

Great and quick assistance from Helen to fix translation issue we were having. Recommended.

H. HALPERN ESQ.

Sep 24, 2024  on Shopify

The navigation has changed since we first added this app. There is a bit of a learning curve when updates happen. But the support/chat is fast and very helpful.

Merinos Rugs & Furniture

Sep 24, 2024  on Shopify

team are quick and helpfull

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