7.8
Givego logo

Givego

Develop by Givego
  • Built for Shopify
  • Free App

    Enhance & Extend Your Customer Service with Givego Experts

    Plug and play
    Expert connection
    Post purchase video analysis
    In-app messaging
    Content availability
    Seamless customer journey
    1 Reviews
    7.8

    About Givego

    Launched Oct 11, 2022

    Categories

    Built by Givego

    Email :

    [email protected]

    Address

    243 East 400 South, Suite 300, Salt Lake City, UT, 84111, US

    Website Privacy policy

    Description

    We offer a whole new level of customer engagement & support through our team of certified experts.

    When traditional customer service ends, Givego begins. Givego extends your brands customer service by connecting your customers with experts who are available to help them get better at the activity they bought your product for. Givego adds value to your shopping cart, resulting in greater conversion rates, brand loyalty, and life time value. Customers check out, receive a free credit for Givego, giving them the ability to make their first connection with a certified expert for free.

    When traditional customer service ends, Givego begins. Givego extends your brands customer service by connecting your customers with experts who are available to help them get better at the activity they bought your product for. Givego adds value to your shopping cart, resulting in greater conversion rates, brand loyalty, and life time value. Customers check out, receive a free credit for Givego, giving them the ability to make their first connection with a certified expert for free. more
    • Expert connection gives your customers the support they need, when they need it.
    • Post purchase video analysis, in app messaging and content are available 24/7.
    • Seamless customer journey with Givego's plug & play Performance Plan adds value.

    Pros

    • Enhances and extends traditional customer service
    • Connects customers with certified experts to improve their proficiency in the activity related to the product
    • Increases brand loyalty and lifetime value
    • Increases conversion rates and adds value to the shopping cart experience
    • Provides a seamless customer journey with plug & play Performance Plan
    • Offers post-purchase video analysis, in-app messaging, and 24/7 content availability
    • First connection with a certified expert is free for customers

    Cons

    • May not appeal to customers who prefer traditional customer service methods
    • Potential additional costs after the first free expert connection
    • Users might face challenges in coordinating with experts for live support
    • Requires users to adapt to a new platform for support, potentially causing a learning curve

    Rating And Reviews

    VIEW.TO.KILL

    Oct 13, 2022  on Shopify

    A go to app to help increase conversions and to give our customers an incentive to get better with our products. Really excited and can't wait to see more results.

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