Reviews: Gifty ‑ Gift Wrap & Options

Customer reviews: Gifty ‑ Gift Wrap & Options

Reviews (15)

Overall rating

3.7

5

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4
3
2

2
1

2

What Merchants Think

Overall, merchants have mixed feelings about "Gifty ‑ Gift Wrap & Options." While some praise its features and ease of use, others have encountered persistent issues and customer service challenges. The app has the potential to significantly enhance the shopping experience with gift options, but reliability and service are areas for improvement.

Key Strengths

Ease of installation and setup
Intuitive interface that enhances customer experience
Responsive and supportive customer service
Ability to customize for complex themes
Success in increasing conversion rates

Common Concerns

Technical glitches and bugs affecting message and data display
Inconsistent and sometimes slow customer support
Issues with subscription billing and communication during changes
Lack of reliability over time, perceived as being in a beta stage

Final Thoughts

"Gifty ‑ Gift Wrap & Options" has the promise of being a valuable addition to any Shopify store seeking to offer gift-wrap solutions. While some users enjoy its design and functionality, ongoing technical issues and communication gaps must be addressed. For merchants requiring reliable software and excellent support, these points are crucial for continued use and recommendation.

All About Kids Odense

May 25, 2022 on Shopify

A very nice app! Has all the features you need. And best of all - they have that best customer service.

Laguiole Imports

Apr 04, 2021 on Shopify

We have been with Shopify since it exists. We saw apps that don't work and others that exceed all expectations. GIFTY does exactly what we wanted to achieve. A clean, simple look that is not distracting. Customer service is exceptional, especially if you consider that they answer questions and add codes to a highly customized theme on EASTER Sunday. BTW, our first order after the install used the gift option. That's a 100% success ;-). This app will increase our conversion rate and will most likely pay for itself immediately. GIFTY did exceed all our expectations.

Dream Big Printables

Mar 26, 2021 on Shopify

This is the best, most intuitive gift wrapping I've used -- and I've tried them all. My theme has a lot of customized code, which caused a blip initially, but their dev team adapted the app to my theme. Great app and great service.

Kate's Kitchen

Mar 20, 2021 on Shopify

Have been using app now for a little while, really simple to set up and very simple for our customers to use too. Support is excellent, friendly with a very quick response time.

Harsányi Pincészet

Nov 27, 2020 on Shopify

The app is easy to install, looks very good, has great features and the support is quick and spot-on! Can only recommend!

Ribbonton

Nov 26, 2020 on Shopify

I needed a simple way to offer a gift box option to my customers and this app does the job perfectly. Plus it is very easy to use and the support is just amazing!