Taranker.Com Logo
Giftnote Gift Messages & Cards logo

Customer reviews: Giftnote Gift Messages & Cards

Develop by Giftnote

Reviews (109)

Overall rating
5

What Merchants Think

The "Giftnote Gift Messages & Cards" app has garnered highly positive reviews from merchants, emphasizing a seamless onboarding process and robust customer support. Merchants have appreciated the user-friendly interface and the app's integration capabilities with platforms like Shopify and Klaviyo. The team, particularly Nick, consistently receives praise for their responsive and helpful support, significantly enhancing the overall app experience. During peak seasons like the holidays, the app's impact on business efficiency and customer satisfaction is notably positive.

Key Strengths

  • Easy and seamless integration with Shopify and other platforms like Klaviyo.
  • Outstanding customer service, especially from Nick, providing quick and efficient support.
  • User-friendly interface and straightforward setup process.
  • Enhanced customer gifting experience with personalized gift messages and delivery timing options.
  • Automated and digital gift note processes replacing manual systems, leading to increased efficiency.
  • Flexible functionality supporting both digital gift cards and physical products.

Common Concerns

  • Minor styling issues with custom shop themes during setup.
  • Desire for additional gift card asset customization features, such as specific designs.

Final Thoughts

Overall, "Giftnote Gift Messages & Cards" is a highly praised app, recognized for its ability to enhance the gifting experience on Shopify commerce platforms. Its seamless integration, coupled with exceptional customer service, makes it a preferred choice for businesses seeking to improve their gift card and message offerings. Though primarily applauded for its effective functionality and ease of use, a few merchants have pointed out minor areas for additional feature development. Despite these, the app remains a significant asset for merchants looking to elevate their e-commerce experience.

Jessie Zhao New York

Aug 06, 2024  on Shopify

Great customer service, nice app.

Bourbon St

Aug 05, 2024  on Shopify

Amazing service . Nik was so helpful. Installation was so easy, as Nik does it all for you. Definitely recommend this app.

Beyond Coffee | Specialty Coffee

Aug 05, 2024  on Shopify

Super good app and Nick was very helpful in implementing this app to my store!

Henschke

Aug 03, 2024  on Shopify

This app has been fantastic for implementing gifting functionality on our client's winery website. Flexible and versatile, we've integrated it with our CRM & email marketing platform seamlessly to personalise each gifting option and journey. Whenever we had a question, Nick was quick to respond and jump on a call to walk us through a fix or offer solutions. Would definitely recommend to anyone who is wanting to elevate their gifting experience.

Rothy's

Aug 01, 2024  on Shopify

GiftNote has been an amazing app that has helped solve our gift messaging problem. We used to send the note that the user wrote to our 3PL to be printed on a piece of paper but now GiftNote digitizes this experience and enables the customer to decide when they want their message delivered. They integrate with all the carriers we work with and also integrate with our ESP so that we can style the email as we want. Nick and the entire GiftNote team have been extremely responsive and great to work with. I highly recommend this app!

Beddy's

Aug 01, 2024  on Shopify

Gift Note has worked well for our needs. We are looking forward to see it's performance during the gift giving season.

Lalo

Aug 01, 2024  on Shopify

We love the giftnote app. We had a custom built solution that we ripped out in favor of gift note. The UX is perfect and the analytics are super helpful. The team was also great in helping onboard us. Highly recommend.

thousandapologies

Aug 01, 2024  on Shopify

Really great add-on, super happy with how it fits into my site and the support was great when I was stuck!

waterdrop® AU & NZ

Aug 01, 2024  on Shopify

This app is awesome - we were looking for a solution for personalised messaging at checkout and this has ticked all the boxes enabling our customers to gift our product easily, seamlessly and thoughtfully. Easy to install, no issues and great support.

MON AMI

Jul 07, 2024  on Shopify

Nick was super helpful with setup - when we ran into some styling issues due to interactions with our custom shop theme, he quickly got us running in the exact design that we envisioned

Toys R Us Australia

Jul 06, 2024  on Shopify

Giftnote is a great app! It's an easy integration and very user-friendly. Plus, it's very affordable compared to other options out there. Perfect for Shopify stores looking to enhance their gifting experience. And let's not forget their supportive team who are always there to help. Highly recommended!

ShopClek US

Jul 04, 2024  on Shopify

Excellent app. Very reasonable pricing, and excellent support. Highly recommended.

LEO LIN

Jul 01, 2024  on Shopify

Great solution for gifting for shopify stores. Only feedback I would have is it would be better to show assets as giftcards not just colours, but this is a feature longer term. Thanks

COSMETIC BOUTIQUE AUSTRALIA

Jun 26, 2024  on Shopify

Just dropped hashtag Giftnote with Nick Kennedy and his team. The process for implementation was smooth and they customised the variant amounts to suit our client. And the CX is backed up by Klaviyo flows, so even better!

Goldelucks

Jun 26, 2024  on Shopify

We love Giftnote. Nick has been superb helping us setting it up and made some great recommendations for us. We've been able to use Giftnote to add extra value to our business whilst also generating extra revenue. We highly recommend it!

Nécessaire, A Personal Care Company

May 01, 2024  on Shopify

Super easy integration and functionality! Definitely an added benefit for our customers. Currently utilizing gift messages and actively looking to expand into gift cards. Nick is awesome to work with!

The Oodie

Apr 10, 2024  on Shopify

As a business, we're always looking for ways to streamline processes and enhance the customer experience. Giftnote has been a game-changer for our gift orders. Here's why: Minimal Management: Giftnote takes the hassle out of gift messages. Integration is smooth, and managing the app itself requires minimal time from our team. Happy Customers, Zero Hassles: We haven't encountered a single customer complaint regarding Giftnote. It simply works! Flexibility for Everyone: The option to choose between email or SMS delivery, including timed delivery for the moment of arrival, is fantastic. It empowers customers to personalise their gift-giving experience, adding a special touch with minimal effort. Overall, Giftnote is a win-win for our business and our customers. It allows us to offer a thoughtful gifting experience without adding extra workload, while giving customers a convenient way to personalise their gifts. We highly recommend Giftnote to any business looking to elevate their gifting options!

L&M Home

Apr 09, 2024  on Shopify

Nick and the Giftnote team were very patient and helpful during our onboarding and install process. They customised the appearance and location of the Giftnote assets precisely to our brands strict aesthetic. Giftnote is such a great idea and we are so happy to partner with them to improve our customer's gift buying experience.

SMYTHE

Apr 09, 2024  on Shopify

The Giftnote team was very helpful during implementation and the app has been working very well!

Myum

Apr 01, 2024  on Shopify

Very good service !!!!!!!!!!

Scroll to Top