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Customer reviews: EG Auto Add to Cart Free Gift

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<h3>What Merchants Think</h3> <p>Merchants generally have a positive perception of the "EG Auto Add to Cart Free Gift" app. They appreciate its ability to automate the addition of free gifts and enhance promotional capabilities within Shopify. The app is noted for its ease of use, functional features, and exceptional customer support, which many merchants find responsive and helpful. A few merchants did experience technical issues; however, these were often resolved swiftly by the support team.</p> <h3>Key Strengths</h3> <ul> <li>Highly responsive and helpful customer support, particularly mentioning team members such as Nathan and Taransh.</li> <li>User-friendly interface that makes setup and customization simple and intuitive.</li> <li>Diverse options for promotions such as Buy X Get Y offers, automatic free gifts, and customizable campaign rules.</li> <li>Seamless integration with existing Shopify stores enhancing promotional strategies.</li> <li>App contributes to increased average order value (AOV) and conversion rates.</li> <li>Offers multiple conditions and parameters for gift promotions, providing high flexibility to merchants.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some compatibility issues with certain third-party apps, such as shipping insurance apps.</li> <li>Instances of technical glitches, leading to significant sale impacts, although these are often promptly addressed by the support team.</li> <li>Lack of multilingual support and certain customization options like embedded upsell features beyond pop-ups.</li> </ul> <h3>Final Thoughts</h3> <p>"EG Auto Add to Cart Free Gift" is widely regarded as a valuable tool for Shopify merchants seeking to enhance their promotional activities. Its ease of use and the comprehensive support team make it a recommended app for stores aiming to implement effective gifting and upselling strategies. While there are occasional limitations and compatibility issues, the overall reception of the app points to its significant usefulness and reliability.</p>

Reviews (714)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive perception of the "EG Auto Add to Cart Free Gift" app. They appreciate its ability to automate the addition of free gifts and enhance promotional capabilities within Shopify. The app is noted for its ease of use, functional features, and exceptional customer support, which many merchants find responsive and helpful. A few merchants did experience technical issues; however, these were often resolved swiftly by the support team.

Key Strengths

  • Highly responsive and helpful customer support, particularly mentioning team members such as Nathan and Taransh.
  • User-friendly interface that makes setup and customization simple and intuitive.
  • Diverse options for promotions such as Buy X Get Y offers, automatic free gifts, and customizable campaign rules.
  • Seamless integration with existing Shopify stores enhancing promotional strategies.
  • App contributes to increased average order value (AOV) and conversion rates.
  • Offers multiple conditions and parameters for gift promotions, providing high flexibility to merchants.

Common Concerns

  • Some compatibility issues with certain third-party apps, such as shipping insurance apps.
  • Instances of technical glitches, leading to significant sale impacts, although these are often promptly addressed by the support team.
  • Lack of multilingual support and certain customization options like embedded upsell features beyond pop-ups.

Final Thoughts

"EG Auto Add to Cart Free Gift" is widely regarded as a valuable tool for Shopify merchants seeking to enhance their promotional activities. Its ease of use and the comprehensive support team make it a recommended app for stores aiming to implement effective gifting and upselling strategies. While there are occasional limitations and compatibility issues, the overall reception of the app points to its significant usefulness and reliability.

OnlineOutboards.com

Mar 17, 2025  on Shopify

This app is fantastic! It helps get around the Shopify limitations to gift free products in the cart automatically. When we had an issue with how something was set up and not working, their support was very helpful, hopped on a video call to work through it and explain how to avoid the issue in the future. Great support, great app!

Furniture And Choice Malaysia

Mar 12, 2025  on Shopify

Taransh is very prompt in addressing my issue. On the other hand, the app is good but needs some enhancements/upgrades to eliminate minor issues. However, Taransh was still able to find a workaround to make things work.

Gum of Gods US

Mar 06, 2025  on Shopify

Great app, works as described with many functions to make your rules work under any condition. Support team is also amazing, Stephanie specifically was very helpful and responsive to solving the issues I needed.

Fantasy Sabers

Mar 05, 2025  on Shopify

Very good app to do BOGO + extra cart popups and other special offers! Very helpful customer support. Saw an increase in average order value with this app! 5 star.

STUDIO SAVON

Mar 03, 2025  on Shopify

Awesome app for offering free products with a purchase - automatically! Very clear instructions for creating and testing the rule. Good job!

Babadoh

Feb 26, 2025  on Shopify

Great app for creating special offers, easy to use and customise. I've had one tiny issue related to compatibility with code from another app and Nathan in the support team has been super helpful in resolving this quickly.

BARK

Feb 24, 2025  on Shopify

Very helpful app for automatically adding items to cart - a lot of rules and functionality that can be used for most promotional types. Very responsive customer support as well!

Parëva™ Beauty

Feb 20, 2025  on Shopify

I’ve been using this app for over 5 years for a few different brands and it always delivers. It’s gone through lots of changes and upgrades for the better. I have never experienced any bugs or glitches due to the app. And, when I’ve seen issues that have been related to compatibility with custom code in custom themes, their support team has been very helpful in resolving things quickly. I just worked with Nathan, who was incredible, and identified that my issues were related to custom code complications and now the app is working great again.

Vibrant Shop

Feb 17, 2025  on Shopify

So far it works perfectly fine for us. Taransh from the customer support team also resolves questions quickly.

Kootenay Woman

Feb 16, 2025  on Shopify

I spent hours and hours trying and failing to custom-code this exact scenario that this app has effortlessly done for me! THANKS!!

Sybotanica

Feb 14, 2025  on Shopify

Nathan is a G! Fixed our pretty complex / non-common issue in a span of about 20 minutes. Saving the day on our Valentine's Day Offer! Sales boomed after the fix. Appreciate it. Give Nathan a raise!

Himalaya

Feb 11, 2025  on Shopify

I chose this app because I could give free gifts based on determined products not based on the quantity of them in the cart (but also, that's possible). It has a lot of different conditions you can rely to. Moreover, the help center answers quickly and always helps. I had the pleasure to talk to Stephanie and Taransh, who really helped.

SMOVE

Feb 05, 2025  on Shopify

Awesome app that brings a lot of value to our shop. It makes it very easy for us to not give discounts to our costumers which would have a negative impact on our profit margin but instead hand free gifts. Also works great together with free gift progress bars in your cart, when you want to give your costumers a selections of free gift options to choose from when they reach a specific order amount. I never experienced a support that listens to your needs and takes actions to improve the app as fast as with this app. I'd give 6 stars if possible!

Heaven Scent

Jan 27, 2025  on Shopify

Great app for adding GWPs! Both singularly and for the customer to choose from different ones. Lots of options for different campaigns. Excellent customer service from Taransh!

コスメ・デ・ボーテ公式オンラインショップ

Jan 27, 2025  on Shopify

Mr. Taransh gave us a very easy-to-understand comment. Even though I didn't understand English, I asked a question in Japanese, and they answered me in Japanese, so I felt safe using the service.

HomCare Nordic

Jan 16, 2025  on Shopify

Monipuoliset kampanjat mahdollista toteuttaa. Sopii hyvin juuri meidän tarpeisiin. Nopeasti vastaava asiakastuki. Kiitos Stephanie avustasi ensimmäisen kampanjan luomisessa!

Lotty's Flowers

Jan 15, 2025  on Shopify

Great app, amazing customer service, very friendly and super quick to respond! Would definitely recommend

kousely

Jan 15, 2025  on Shopify

Easy to set up auto add to cart, wanted to add a free gift with purchase but couldn't get it working at first, but support agent Taransh responded super fast in 1 minute and now it looks perfect :)

ABI Beauty

Jan 08, 2025  on Shopify

This app was easy to set up and use. I am most impressed with their customer service though when I had questions - they went above and beyond to help with my queries!

Vassalli

Dec 26, 2024  on Shopify

love this app, it does everything perfectly. So much control over different situations and lastly, customer service is A++++++++++ super fast replies and extremely helpful, thank you!!!

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