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Customer reviews: EG Auto Add to Cart Free Gift

Develop by Shopify

Shopify Gifter simplifies gift promotions by automatically adding free gifts to customer carts. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their store.

Reviews (891)

Overall rating
5

What Merchants Think

Merchants generally have a positive perception of the "EG Auto Add to Cart Free Gift" app. They appreciate its ability to automate the addition of free gifts and enhance promotional capabilities within Shopify. The app is noted for its ease of use, functional features, and exceptional customer support, which many merchants find responsive and helpful. A few merchants did experience technical issues; however, these were often resolved swiftly by the support team.

Key Strengths

  • Highly responsive and helpful customer support, particularly mentioning team members such as Nathan and Taransh.
  • User-friendly interface that makes setup and customization simple and intuitive.
  • Diverse options for promotions such as Buy X Get Y offers, automatic free gifts, and customizable campaign rules.
  • Seamless integration with existing Shopify stores enhancing promotional strategies.
  • App contributes to increased average order value (AOV) and conversion rates.
  • Offers multiple conditions and parameters for gift promotions, providing high flexibility to merchants.

Common Concerns

  • Some compatibility issues with certain third-party apps, such as shipping insurance apps.
  • Instances of technical glitches, leading to significant sale impacts, although these are often promptly addressed by the support team.
  • Lack of multilingual support and certain customization options like embedded upsell features beyond pop-ups.

Final Thoughts

"EG Auto Add to Cart Free Gift" is widely regarded as a valuable tool for Shopify merchants seeking to enhance their promotional activities. Its ease of use and the comprehensive support team make it a recommended app for stores aiming to implement effective gifting and upselling strategies. While there are occasional limitations and compatibility issues, the overall reception of the app points to its significant usefulness and reliability.

Saraya USA, Inc. DBA Arau Baby

Dec 05, 2025  on Shopify

So far the app has been great and easy to setup and use. I had a small issue with css on mobile, but when contacting support they were super responsive and Nathan solved my problem right away.

Brows. Lashes. Beauty.

Dec 04, 2025  on Shopify

Not happy. I uninstalled this App. I had to refresh the offers several times after customers contacted me when their free gift was not included and they met the requirements for the free gift.

Naturafit Vertriebs GmbH

Dec 03, 2025  on Shopify

Bin bis jetzt sehr zufrieden. Die App funktioniert problemlos, die Einstellungen sind relativ einfach konfigurierbar und das Support Team ist mega schnell und kompetent in der Beantwortung von Fragen.

Protector's Prayer

Dec 01, 2025  on Shopify

!pp worked just like i needed it to. Probably user error, but I to input the trigger twice because it backed out twice.

Stance Europe

Nov 28, 2025  on Shopify

I have used a few GWP apps and always ran into limitiations and issues. EG Auto is a great app that allows us to offer complex discounts and easy gift with purchase solution. We ran into a small issue using this app over our busy trading period. Nathan couldn't have been more helpful and worked through the issue on a call, allowing us to excel our Black Friday Offer!

FRE Pouch

Nov 26, 2025  on Shopify

The app does the job really well. We've been using it for a few years now and it handles everything for you. When you do come across any issues, the support team is super helpful. The project manager himself offered to join on the call and helped me resolve the issue. The responses prompt and to the point. Highly recommended.

Champagne Castelnau

Nov 20, 2025  on Shopify

App super utile pour la gestion des cadeaux clients. Le service client est super réactif et très efficace : j'ai eu affaire à Stephanie et à Nathan qui ont été d'une grande aide, dans des délais super rapides ! Merci à eux et bravo !

Mynd

Nov 18, 2025  on Shopify

I searched multiple Gift With Purchase apps and all had different kinks or price points. This one finally offered an easy to set up, nice customer experience. Also, support was great and quick to respond, Nathan kindly helped me with a minor technical issue.

Blue Q

Nov 17, 2025  on Shopify

App does what it needs to and service is super responsive. Sometimes the app can be a little clunky, but it does get the job done without too many limitations.

CAPS

Nov 17, 2025  on Shopify

Nathan from EG Auto App was amazing. He jumped on a call with me instantly, was super prompt, and fixed my issue in no time. Seriously top tier support.

Jubilee Official Store

Nov 13, 2025  on Shopify

It works great, also Nathan provided me a dedicated service when I needed help and he was very kind and fast. I recommend it

Go For Zero

Nov 13, 2025  on Shopify

The app was easy to install, worked perfectly and I received a fast reply with any questions I had from Taransh. Thank you team Would definitely recommend!

TKTX America

Nov 13, 2025  on Shopify

Great product, even better after purchase support!!!! Highly recommended A++ We got this to add products for BLACK FRIDAY SALES. We had an issue with the app adding the product to the cart for the total cart amount before the discount was applied. emailed support, they got back to me SO fast with a resolution. I was blown away by the service! Taransh was a great help in fixing the issue.

Tiba Salud

Nov 13, 2025  on Shopify

I’m very grateful for Nathan’s support from the EG Auto Add to Cart team. He assisted me promptly and resolved my issue with great efficiency. Excellent customer service and highly recommended.

CREARIO

Nov 11, 2025  on Shopify

Se debió haber avisado de alguna u otra forma la actualización de ayer. La he desinstalado porque sigo con reclamos de clientes que aún no consiguen ver los productos agregados. Cambio de aplicación

Rosalyne

Nov 11, 2025  on Shopify

In an update they deleted discount codes, after contacting them they said it was a mistake and from now on it would be working. I tested it with and it was working. But the product that should be added for free wasn't coming through in our orders. So this is just horrible, we lost a lot of money because of this yesterday. They should have updated us so we could change our landing page.

ONLY THE BLIND™

Nov 07, 2025  on Shopify

Great app, easy to use! The support service was amazing, Nathan helped us first hand and assisted us ever step of the way to get what we needed from the App. Would highly recommend!

Airyday

Oct 24, 2025  on Shopify

We’ve been using EG Auto Add to Cart Free Gift for our gift with purchase promotions and it’s been a fantastic solution. The app works seamlessly, making it super easy to set up and manage free gift offers – exactly what we needed for our store. Thank you to Taransh, who has been incredibly helpful and responsive when needing Plan support across multiple Shopify stores.

Icedout

Oct 20, 2025  on Shopify

The app is great, and so is the customer support. Stephanie was super kind, attentive and helped me resolve my problem in no time - big thanks to her and the incredible team!

Biocyte

Oct 08, 2025  on Shopify

Super application, simple à configurer et très efficace pour gérer les offres cadeaux et les BOGO. L’ajout automatique au panier fonctionne parfaitement. Le support est au top — merci à Taransh pour son aide rapide et professionnelle !

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