Merchants generally have a positive perception of the "EG Auto Add to Cart Free Gift" app. They appreciate its ability to automate the addition of free gifts and enhance promotional capabilities within Shopify. The app is noted for its ease of use, functional features, and exceptional customer support, which many merchants find responsive and helpful. A few merchants did experience technical issues; however, these were often resolved swiftly by the support team.
Key Strengths
Highly responsive and helpful customer support, particularly mentioning team members such as Nathan and Taransh.
User-friendly interface that makes setup and customization simple and intuitive.
Diverse options for promotions such as Buy X Get Y offers, automatic free gifts, and customizable campaign rules.
Seamless integration with existing Shopify stores enhancing promotional strategies.
App contributes to increased average order value (AOV) and conversion rates.
Offers multiple conditions and parameters for gift promotions, providing high flexibility to merchants.
Common Concerns
Some compatibility issues with certain third-party apps, such as shipping insurance apps.
Instances of technical glitches, leading to significant sale impacts, although these are often promptly addressed by the support team.
Lack of multilingual support and certain customization options like embedded upsell features beyond pop-ups.
Final Thoughts
"EG Auto Add to Cart Free Gift" is widely regarded as a valuable tool for Shopify merchants seeking to enhance their promotional activities. Its ease of use and the comprehensive support team make it a recommended app for stores aiming to implement effective gifting and upselling strategies. While there are occasional limitations and compatibility issues, the overall reception of the app points to its significant usefulness and reliability.
Parëva™ Beauty
Feb 20, 2025
on
Shopify
I’ve been using this app for over 5 years for a few different brands and it always delivers. It’s gone through lots of changes and upgrades for the better. I have never experienced any bugs or glitches due to the app. And, when I’ve seen issues that have been related to compatibility with custom code in custom themes, their support team has been very helpful in resolving things quickly. I just worked with Nathan, who was incredible, and identified that my issues were related to custom code complications and now the app is working great again.
Vibrant Shop
Feb 17, 2025
on
Shopify
So far it works perfectly fine for us. Taransh from the customer support team also resolves questions quickly.
Kootenay Woman
Feb 16, 2025
on
Shopify
I spent hours and hours trying and failing to custom-code this exact scenario that this app has effortlessly done for me! THANKS!!
Sybotanica
Feb 14, 2025
on
Shopify
Nathan is a G!
Fixed our pretty complex / non-common issue in a span of about 20 minutes. Saving the day on our Valentine's Day Offer!
Sales boomed after the fix.
Appreciate it. Give Nathan a raise!
Himalaya
Feb 11, 2025
on
Shopify
I chose this app because I could give free gifts based on determined products not based on the quantity of them in the cart (but also, that's possible). It has a lot of different conditions you can rely to.
Moreover, the help center answers quickly and always helps. I had the pleasure to talk to Stephanie and Taransh, who really helped.
SMOVE
Feb 05, 2025
on
Shopify
Awesome app that brings a lot of value to our shop. It makes it very easy for us to not give discounts to our costumers which would have a negative impact on our profit margin but instead hand free gifts. Also works great together with free gift progress bars in your cart, when you want to give your costumers a selections of free gift options to choose from when they reach a specific order amount. I never experienced a support that listens to your needs and takes actions to improve the app as fast as with this app. I'd give 6 stars if possible!
Heaven Scent
Jan 27, 2025
on
Shopify
Great app for adding GWPs! Both singularly and for the customer to choose from different ones. Lots of options for different campaigns. Excellent customer service from Taransh!
コスメ・デ・ボーテ公式オンラインショップ
Jan 27, 2025
on
Shopify
Mr. Taransh gave us a very easy-to-understand comment.
Even though I didn't understand English, I asked a question in Japanese, and they answered me in Japanese, so I felt safe using the service.
HomCare Nordic
Jan 16, 2025
on
Shopify
Monipuoliset kampanjat mahdollista toteuttaa. Sopii hyvin juuri meidän tarpeisiin. Nopeasti vastaava asiakastuki. Kiitos Stephanie avustasi ensimmäisen kampanjan luomisessa!
Lotty's Flowers
Jan 15, 2025
on
Shopify
Great app, amazing customer service, very friendly and super quick to respond!
Would definitely recommend
kousely
Jan 15, 2025
on
Shopify
Easy to set up auto add to cart, wanted to add a free gift with purchase but couldn't get it working at first, but support agent Taransh responded super fast in 1 minute and now it looks perfect :)
ABI Beauty
Jan 08, 2025
on
Shopify
This app was easy to set up and use. I am most impressed with their customer service though when I had questions - they went above and beyond to help with my queries!
Vassalli
Dec 26, 2024
on
Shopify
love this app, it does everything perfectly. So much control over different situations and lastly, customer service is A++++++++++ super fast replies and extremely helpful, thank you!!!
Twinings
Dec 19, 2024
on
Shopify
Great app, easy to set up rules and has increased AOV. Nathan was awesome too resolving a query i had to customise the background of the pop up.
We will continue to use this app for further rules next year.
Affirm The Word Literary
Dec 13, 2024
on
Shopify
I love this app. I have been using it for over two years now and they only make it better and better! Thank you!
My Store
Dec 11, 2024
on
Shopify
This is a fully functional app that allows you to set multiple rules to add gifts to your shopping cart! The customer service is also excellent, able to solve problems perfectly in a short period of time. I have to mention Taransh here, his response is very timely and professional! I really rocommend this app.
Esoteric Car Care
Dec 10, 2024
on
Shopify
Works great for auto add free or discounted item to cart...and removing them as well when primary product is removed. The ability to pop a box for discounted or complimentary items a nice plus as well.
PORE FAVOR UK
Dec 10, 2024
on
Shopify
needed to auto add and discount a product into the cart after a customer adds a subscription item to their cart - this works a treat!
Etta + East
Dec 09, 2024
on
Shopify
our online store has used this app twice to do a free gift with purchase and we haven't had any issues!
Swisse Italia
Dec 04, 2024
on
Shopify
Hello,
I had a problem with a discount code and a free gift, so I wrote in the chat and Taransh responded. In a few minutes and with great professionalism, he explained the steps to me and guided me through the problem resolution. He was really skilled, efficient, and kind!