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Customer reviews: Gist | Gift Card Pro Tools

Develop by Gist

Reviews (90)

Overall rating
4.8

What Merchants Think

Overall, merchants have highly positive feedback about "Gist | Gift Card Pro Tools". Many have praised its ease of use, customization capabilities, and the comprehensive support offered by the customer service team. This app has significantly enhanced their ability to offer appealing and functional gift card options to their customers, often leading to increased customer satisfaction and additional revenue. The hands-on assistance from the support team has also been a standout feature for many.

Key Strengths

  • Easy installation and user-friendly interface.
  • High level of customization for gift cards, including scheduling and video message options.
  • Seamless integration with Shopify stores.
  • Exceptional and responsive customer support, frequently praised by name.
  • Enhances customer experience and promotes additional revenue through gift card sales.

Common Concerns

  • Issues with bulk orders not working with certain Shopify stores.
  • Occasional delays in support response time.
  • Initial miscommunication issues experienced by some users.

Final Thoughts

Overall, "Gist | Gift Card Pro Tools" is well-received by its users due to its robust feature set, ease of use, and top-notch customer support. While there are some concerns, primarily related to bulk order integrations and communication, the positives significantly outweigh the negatives. This app is highly recommended for merchants looking to enhance their gift card offerings and improve customer satisfaction.

Rare Earth Rock Shop & Holistic Wellness Center

Oct 13, 2024  on Shopify

got a bulk order and it doesn't work with shopify store. Can't scan them in. I've sent multiple emails and tried to get support and have yet to hear back. it's been a week.

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