Ghost Shoppable Video & UGC logo

Customer reviews: Ghost Shoppable Video & UGC

Develop by Shopify

Reviews (12)

Overall rating
3.6

What Merchants Think

Merchants generally find "Ghost Shoppable Video & UGC" to be a valuable addition to their e-commerce platforms. The app enhances user engagement by integrating shoppable videos and UGC (User-Generated Content) seamlessly into their stores, contributing to increased traffic and sales. While some users express dissatisfaction with pricing and customer service, many appreciate the app's functionality and ease of use.

Key Strengths

  • Free option for similar features compared to other paid apps.
  • Simple integration with Shopify.
  • Enhances the customer shopping experience with interactive features.
  • Helps in increasing social proof and customer engagement.
  • Efficient and helpful customer support for setup and improvements.

Common Concerns

  • No free plan available as initially advertised by some users.
  • Customer service sometimes described as insufficient or automated.
  • Cost concerns with the smallest plan starting at $30.

Final Thoughts

Overall, "Ghost Shoppable Video & UGC" seems to make notable improvements to user engagement and sales through its video integration capabilities. Its ease of use and beneficial features are its main strengths, while its pricing model and customer service present challenges for some merchants. Despite these concerns, the app is well-regarded amongst users for its ability to enhance e-commerce platforms effectively.

Reines Auto

Sep 16, 2024  on Shopify

Not a free app ! 30usd smallest plan

Cosmx-home™

Aug 21, 2024  on Shopify

No free plan at all, Customer Service is a bot that keep customers in a loop. I dont recommand it, stay away from it.

Scroll to Top