Reviews: Ghost Shoppable Video & UGC

Customer reviews: Ghost Shoppable Video & UGC

Reviews (12)

Overall rating

3.6

5

9
4
3
2
1

2

What Merchants Think

Merchants generally find "Ghost Shoppable Video & UGC" to be a valuable addition to their e-commerce platforms. The app enhances user engagement by integrating shoppable videos and UGC (User-Generated Content) seamlessly into their stores, contributing to increased traffic and sales. While some users express dissatisfaction with pricing and customer service, many appreciate the app's functionality and ease of use.

Key Strengths

Free option for similar features compared to other paid apps.
Simple integration with Shopify.
Enhances the customer shopping experience with interactive features.
Helps in increasing social proof and customer engagement.
Efficient and helpful customer support for setup and improvements.

Common Concerns

No free plan available as initially advertised by some users.
Customer service sometimes described as insufficient or automated.
Cost concerns with the smallest plan starting at $30.

Final Thoughts

Overall, "Ghost Shoppable Video & UGC" seems to make notable improvements to user engagement and sales through its video integration capabilities. Its ease of use and beneficial features are its main strengths, while its pricing model and customer service present challenges for some merchants. Despite these concerns, the app is well-regarded amongst users for its ability to enhance e-commerce platforms effectively.

Cosmx-home™

Aug 21, 2024 on Shopify

No free plan at all, Customer Service is a bot that keep customers in a loop. I dont recommand it, stay away from it.

Asthetique

Apr 07, 2024 on Shopify

Other apps that also embed UGC videos in the shop cost a lot of money. GhostRetail fulfils exactly the same conditions and is free of charge. I can only recommend the app!

Media Robots

Apr 06, 2024 on Shopify

This is hands down the best video application. I highly recommend anyone to install this app, as it has helped me increase social proof in my clients' stores as well as orders. ‍♂️

Sky Gazer

Mar 16, 2024 on Shopify

Love this app :) Its been driving traffic to our products and its simple to add to Shopify. Customer service couldn't do enough for me either. Very happy and would recommend.

Silksmooth

Mar 01, 2024 on Shopify

FINALLY! I've been searching days for an app that allows me to put UGC videos in a carousel format on my product page. Surprisingly, NONE of the apps I previously downloaded allowed this but then, I found Ghost and WOW. I was able to get everything setup in less than 5 minutes without any weird coding or needing tech support. You guys are great!

sportsnugg

Feb 08, 2024 on Shopify

Brings a new interactive feel to my wesite, making people feel more at home when they are shopping, such a cool concept! Also love the feature that they can click a product that is shown in the video.

Aulux

Dec 19, 2023 on Shopify

We came across Ghost on the Shopify App Store while searching for a video app to integrate into our website. We decided to give it a try and it turned out to be the best decision we ever made. Setting up Ghost was easy and if we had any concerns, the Help Center had plenty of video guides that we could follow for any issues we encountered. To use Ghost, we uploaded our videos, set up the app on our store, and that was it - nothing too complicated. We've been testing the app for some time now and it's fantastic. It gave a huge boost to our sales and customers can now spend more time on our website browsing products without even realizing it. We also had the opportunity to discuss potential improvements with Dustin and Jessica over a call. The team is amazing, and we can't believe that Ghost is 100% free and always will be. If you're looking for a video app for your website, give Ghost a try. You'll thank us later!

shop.realsports

Dec 04, 2023 on Shopify

GhostRetail has been great in helping drive more traffic and sales conversion through our E-Commere platform. Integrating video content has added value to the overall customer shopping experience. It brings a new element to the website generates tons of engagement.