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Customer reviews: Genie Product Options, Variant

Reviews (24)

Overall rating
4.2

What Merchants Think

Merchants generally have mixed feelings about the "Genie Product Options, Variant" app. While many praise the app's ease of use, quick implementation, and exceptional customer support, others express concerns about its reliability and impact on store operations.

Key Strengths

  • Easy to implement and use
  • Excellent customer support, often cited as responsive and helpful
  • Capability to add custom functions upon merchant request

Common Concerns

  • Occasional reliability issues, such as service downtimes
  • Potential security risks, with reports of product deletions
  • Challenges with retrieving refunds

Final Thoughts

"Genie Product Options, Variant" has received positive feedback for its functionality and outstanding customer service, which are key highlights for merchants. However, technical issues and reliability concerns have affected some users, suggesting there's room for improvement to ensure consistent performance and trustworthiness.

Ted Store

Jun 13, 2023  on Shopify

"Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later." not very reliable...

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