Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,552)

Overall rating

5

1,677
4

18
3

1
2

2
1

6

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Newport Flavors & Fragrances

Nov 04, 2025 on Shopify

Great support team. They make sure that my set up is correct and compliant. Anything I have to change, there is a web page with instructions for.

Pardo

Nov 04, 2025 on Shopify

I got exactly the help I was wishing for by Ermis. So service-minded person. Big thumb up!

MacAttackGear

Nov 04, 2025 on Shopify

Amazing support! They worked me step by step to make sure that I'm now fully compliant. 100% recommend!

likebrands.gr

Nov 04, 2025 on Shopify

Great app, Great support!

Schlori-Schwimmartikel

Nov 04, 2025 on Shopify

great experience so far and Natalie has been really helpful!

MABO Coffee Roasters

Nov 04, 2025 on Shopify

Biolovers

Nov 04, 2025 on Shopify

Amazing app and outstanding support! We received excellent assistance via live chat from Natalie and Konstantinos. Fast, friendly, and truly helpful. They took the time to navigate us step by step and made sure all our questions and compliance needs were answered. Highly recommended!

Hapness Baby

Nov 04, 2025 on Shopify

Der Support ist wirklich zuverlässig und genau. Sie konnten jedes Problem mit mir beheben und das Set gut einrichten. Danke Natalie

Sensei Slim

Nov 04, 2025 on Shopify

Smooth and professional

RIGHTNOW

Nov 03, 2025 on Shopify

The free plan works well. Natalie provided excellent support to help confirm that everything in my store is compliant, offering step-by-step instructions and suggestions for optimising the store design.

Thairapy.

Nov 03, 2025 on Shopify

Le SAV est exceptionnel, très réactif et réponds à toutes vos questions. J'ai été très bien accompagné par Ermis qui s'est très bien occupé de moi !

ADORA

Nov 03, 2025 on Shopify

Ermis was very helpful!

amino4u

Nov 03, 2025 on Shopify

Great support from Konstantinos and Ermis. They took all the time needed and were very professional and helpful. Besides the app itself, these two are worth installing it already ;)

SQINWEAR

Nov 03, 2025 on Shopify

Natalie was very helpful!!!

Kleine Prints

Nov 03, 2025 on Shopify

Natalie from the customer service was nice, competent and fast.

Kultfrau

Nov 03, 2025 on Shopify

Fast and helpful support! Natalie was able to solve my request within the first minute.

Evitas

Nov 03, 2025 on Shopify

Support is very good, also the app!

GRIPEN by MONO

Oct 31, 2025 on Shopify

Thanks Natalie for the awesome support!

Cluck Cluck! From Suffolk

Oct 31, 2025 on Shopify

Very helpful and took me through the process until I got it all the settings right! Natalie was very patient and a great communicator too. Thanks

VYCORE

Oct 31, 2025 on Shopify

Une facilité d'installation exeptionnel, les agents sont au top personnellement j'ai eu a faire à Nathalie, très réactive et très explicatif pour vous aidez a gerer un probleme! Merci