Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Buroprint

Dec 10, 2025 on Shopify

thankss

Pime Portugal

Dec 10, 2025 on Shopify

I contacted support to check my store's Google services and consent setup. Ermis handled everything professionally and patiently. They asked the right diagnostic questions, requested the exact Shopify screenshots needed, and walked me through verifying the Google custom pixel permission and Simprosys consent settings. When Simprosys consent was disabled, Ermis stayed engaged while I enabled it and then rechecked the store. Thanks to Ermis’s guidance my store is now correctly configured for Google Consent Mode V2 (Advanced) and confirmed GDPR-compliant, only strictly necessary cookies fire prior to consent. Communication was friendly, clear, and efficient. I appreciated the step-by-step instructions and the final confirmation that everything was working. Would definitely recommend their support and the app, special thanks to Ermis for the excellent help!

LE FURLANINE

Dec 10, 2025 on Shopify

Ermis was incredibly helpful and fast in resolving my issue with the Pandectes Compliance app. Excellent support — thank you!

Shilives

Dec 10, 2025 on Shopify

Ermis and Konstantinos have been very helpful support team members.

Kwiketo

Dec 10, 2025 on Shopify

La Boutique Brasileira

Dec 10, 2025 on Shopify

Marios was incredibly helpful and professional. He was extremely reactive and answered all my questions very clearly. He also suggested a few smart optimizations for my setup, which I really appreciated. Thanks to his guidance, my store is now fully compliant and better optimized. Excellent support!

micromosaicart

Dec 10, 2025 on Shopify

Ermis was very responsive and tried thoroughly to investigate the issue. Even though the source could not be identified, the communication was clear and helpful. Thank you for the support.

micromosaicart

Dec 09, 2025 on Shopify

Excellent support. Extremely fast response and clear, effective help. The issue was resolved within seconds. Thanks for your help Konstantinos!

Lewis Floor & Home

Dec 09, 2025 on Shopify

Great app, highly recommend!

Verneta.pl

Dec 09, 2025 on Shopify

Natalie was exceptionally helpful and resolved all my issues quickly and with great professionalism. High‑quality support is rare these days, but Pandactes truly delivers so its EASY 5/5 from me

Laroll

Dec 08, 2025 on Shopify

FacetsN

Dec 08, 2025 on Shopify

Kare2Glow

Dec 08, 2025 on Shopify

Ermis helped me a lot with setting up my banner. Really happy

House Of Slippers

Dec 08, 2025 on Shopify

Jasa Trading

Dec 08, 2025 on Shopify

Nicole Lee

Dec 05, 2025 on Shopify

Easy setup and kind and efficient customer service.

Magik Muzik Shop

Dec 05, 2025 on Shopify

Marios was super helpful to ensure our store is fully compliant!

Moon-Watchers.dk

Dec 04, 2025 on Shopify

Great live support, helping with setting it all up, i got help from Ermis, and it was fast and professional.

Sencify

Dec 04, 2025 on Shopify

Ermis, what a great guy. He help me a lot. Big thank you to him! awesome service!! good APP

Bed & Bath

Dec 04, 2025 on Shopify

Realy easy App on implementing and with many customization options. For a couple extra things I needed, Marios responded immediately and accuratly. Highly recomended app. If they work a bit more also on reporting options, it will be one of the best for Customer Cookie Consent handling Shopify plugins!