Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Multitalenty

Oct 23, 2024 on Shopify

I had difficulty setting it up. Natalie helped me a lot. Highly recommended!

CollexyLux.dk

Oct 23, 2024 on Shopify

I had such a great experience chatting with Natalie! She was incredibly helpful and made everything so simple to understand. Her friendly attitude and quick responses really made my day. It's rare to come across someone so professional yet so approachable! Thank you, Natalie, for all your assistance!

Porcelain Superstore

Oct 23, 2024 on Shopify

Great help from all the team in particular Natalie who helped with the configuration and custom styling of the banner.

Save Moments

Oct 23, 2024 on Shopify

Live Support from Natalie helped me a lot. Very nice Support!

VAPEVO

Oct 22, 2024 on Shopify

excellent cookies management app. A lot of possibilities of customization and an excellent customer service.

Wave Padel

Oct 22, 2024 on Shopify

Nathalie helpt me with the installation, Really liked the way of communication! Thank you Nathalie :)

TRUEPRODIGY

Oct 22, 2024 on Shopify

Great Support with high competence far beyond the own app

FRAISE

Oct 20, 2024 on Shopify

Rewelacyjny support!

Slow Italy

Oct 20, 2024 on Shopify

Excellent, responsive support

Torva Tiling Tools

Oct 18, 2024 on Shopify

Konstantinos is a super star, helped me setup and custom edit my banner.

Kiddi Craze

Oct 16, 2024 on Shopify

I needed some help with getting my site GDPR compliant and I came across this app thought I try it out but was having some issues. But Natalie from the support team has really helped me out and she has even given me some helpful tips. Really appreciate that as my issue was resolved in seconds. Thank you Natalie!

Wunsch Kristall

Oct 16, 2024 on Shopify

Super einfaches handling, schnell eingerichtet, macht was es soll, top Kundenservice (@Natalie :))

FeyzDreamShop

Oct 16, 2024 on Shopify

very helpful. thank you a lot

PetTec

Oct 16, 2024 on Shopify

The app is easy to understand, set up and navigate. I don´t need to be an expert to use it. Also the support team, especially Konstantinos, are a great help. He was fast, easy to understand, patient and helped me to make the required changes. Would totally recommend!

7 Waii

Oct 16, 2024 on Shopify

great customer support Alex was verry helpfull and really help me out with multiple problems thank you Alex and the whole team

Fairytale To Wear

Oct 16, 2024 on Shopify

Toller Support, Alex hat sich heute so viel Zeit genommen um mit mir alles korrekt einzurichten. Ich hatte bisher eine "Ablehnen"-Quote bei den Cookies von 80%. Danke, weiter so!

Medskin Beauty

Oct 13, 2024 on Shopify

Konstantinos provided excellent support with very quick replies. Helping our store comply with Google Consent Mode v2. Very satisfied!

juneBYnight MORGANIC EMOTIONS

Oct 13, 2024 on Shopify

Lune de cœur

Oct 12, 2024 on Shopify

Konstantinos super

Annieglass

Oct 10, 2024 on Shopify

I appreciate their responsive and thorough customer support.