Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,552)

Overall rating

5

1,677
4

18
3

1
2

2
1

6

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

AE Market

Nov 26, 2025 on Shopify

nurr.

Nov 26, 2025 on Shopify

They helped me set up the store to be compliant with EU Laws. Quick support, 5 stars! Marios went the extra mile to help.

StyleHub

Nov 25, 2025 on Shopify

They have been very supportive, helping me with everything and, above all, solving the problems I was having with my website. I highly recommend them.

Genactiv

Nov 25, 2025 on Shopify

Great app. Customer service is very responsive. Natalie helped me solve my problem quickly and efficiently.

Kwok Wai Ting

Nov 25, 2025 on Shopify

Konstantinos on live chat was amazing. I was struggling to set up my cookie banner, and he walked me through everything step by step. Super clear, patient, and friendly. It only took a few minutes and it’s all working perfectly now. Really appreciate the help!

hibali

Nov 25, 2025 on Shopify

BIOTOP PROFESSIONAL INTERNATIONAL

Nov 24, 2025 on Shopify

We had a very positive experience with this app. It's easy to install and set up, has a lot of customization options and Konstatinos from the support team was always quick to help and validate compliance.

MyCHELLE Dermaceuticals

Nov 24, 2025 on Shopify

First time using and setting up this app. It seems very robust and most appreciated was the guidance of the Konstantinos in Support to get this completed and compliant.

Gena Jewelry

Nov 24, 2025 on Shopify

Drool Pet Products

Nov 24, 2025 on Shopify

Konstantinos was really helpful with clear instructions on how to install consent mode on our Shopify website.

NellieNorr

Nov 24, 2025 on Shopify

Very good service from Natalie, and she helped me with improving my settings for the Coockies.

Espace Monétique

Nov 24, 2025 on Shopify

Ermis have been a perfect help for me !

Hors La Loi

Nov 21, 2025 on Shopify

Great support from Ermis.

Cuddle Chick

Nov 21, 2025 on Shopify

Easy to setup, works like a charm. Also, Ermis is very helpful, great to see that a customer support agent delivers such a high level of professionalism.

Tree of Life Bible Society

Nov 21, 2025 on Shopify

This App has incredible features and incredible support. It has native integration with both so many platforms too. Definitely Get it!

Runental

Nov 21, 2025 on Shopify

Konstantinos hat mir sehr geholfen, die Cookie-Einstellungen korrekt und DSGVO-konform einzurichten. Seine Erklärungen waren klar, schnell und absolut kompetent. Vielen Dank für die hervorragende Unterstützung!

No War Factory

Nov 21, 2025 on Shopify

Konstantinos e Natalle mi hanno aiutato passo passo nella configurazione dell'app. Assolutamente perfetto. !

Quna

Nov 21, 2025 on Shopify

Beds Online Store

Nov 20, 2025 on Shopify

NATALIE - offered support and great service, it has been a pleasure to deal with her Thank you again

tradevehicleparts.co.uk

Nov 20, 2025 on Shopify

Very happy with the support from Natalie :)