Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Smart Desktop Laser Cutter and Engraver | xTool

Jan 05, 2026 on Shopify

This app can effectively address the GDPR privacy compliance issues. It is well-configured and takes effect promptly.

SweetLegs Clothing Inc.

Dec 31, 2025 on Shopify

First time recommending Pandectes to a large client and wow, customer service is spot on and support is white glove enabled. I was a consentmo groupie but may be changing now. Well done.

bogas com international

Dec 30, 2025 on Shopify

The app is very nice and easy to use. still, Natalie from the support team helped me to do the set up very fast and to be sure that i'm v2 compliant.

Bellamire

Dec 29, 2025 on Shopify

Great support by Ermis (customer support)!

Grassroots California

Dec 29, 2025 on Shopify

Ermis was a great help in setting up my popup and checking compliance!

Lucky Cheeks

Dec 29, 2025 on Shopify

Fantastic support!

RENNKOLLEKTIV

Dec 29, 2025 on Shopify

Great Support from Natalie!

Curly'N'Covered

Dec 26, 2025 on Shopify

Great support from Marios. Fast assistance and extremely helpful, even on holidays. Excellent, and thank you very much.

KORRES

Dec 24, 2025 on Shopify

I had a great experience with Konstantinos and the rest team on live chat. They helped me to setup the corresponding cookies and rules . The whole thing took only some time, and the result is flawless. Really grateful for the help!

Capini Firenze

Dec 23, 2025 on Shopify

Aisansial

Dec 20, 2025 on Shopify

Cleanlogic Body Care

Dec 19, 2025 on Shopify

Great customer service from Kostantino and Ermis

Tastiness Food Shop

Dec 19, 2025 on Shopify

They were perfect, present and helped me from A to Z to install everything correctly step by step. Thank you.

ELA JEWELRY

Dec 19, 2025 on Shopify

Excellent customer support — Marios answered all my questions and was very helpful.

Towsure

Dec 18, 2025 on Shopify

Tried a few, Pandectes is the best CMP for Shopify we found; used on two sites. Support is spot on and fast. Excellent all round

Siegmund Welding Tables USA (An Official Division of Quantum Machinery)

Dec 17, 2025 on Shopify

Pandectes GDPR has been excellent to work with and gave me a lot of peace of mind around compliance without breaking anything on my site. The setup is flexible, the UI is clear, and it integrates properly with Google Analytics and Ads without disrupting tracking. Ermis was especially helpful. He took the time to explain what actually matters, answered very specific questions, and made sure everything was configured correctly for both US and international requirements. No canned responses, just clear and practical guidance. If you care about compliance but also care about performance and user trust, this app does exactly what it should. Highly recommended.

Promagg.ro

Dec 17, 2025 on Shopify

Easy to install, support helped immediately and guided me for perfect implementation

unbound coffee roasters

Dec 16, 2025 on Shopify

[QA] Primary.com

Dec 16, 2025 on Shopify

Customer service is very responsive and helpful.

Hodges Badge Company, Inc.

Dec 16, 2025 on Shopify

Konstantinos was very helpful with my questions about consent tracking.