Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,359)

Overall rating

5

1,477
4

16
3
2

2
1

5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Premier

Sep 30, 2025 on Shopify

Very good app, Ermis was great in making sure we were total compliant with everything and guided me through it all quickly and easily. Saved us a ton of time and we know we're best set now.

APRICOT Beauty

Sep 30, 2025 on Shopify

Sehr einfache Handhabung und super intuitiv! Das Support-Team ist mega freundlich und extrem hilfsbereit – gerade beim Setup und bei Rückfragen bekommt man sofort Unterstützung. Absolut empfehlenswert!

Natasha Denona

Sep 30, 2025 on Shopify

Welldora

Sep 30, 2025 on Shopify

Easy to install and awesome Service by Konstantinos and Natalie! Love it.

Buchenflieder

Sep 29, 2025 on Shopify

Konstantinos did a wonderful job checking my GDPR compliance for me - thanks!

Cufflink Man

Sep 29, 2025 on Shopify

Excellent - both in capabilities & customer support. We use this app across several business accounts. As always, when I recently reached out to support (Natalie on this occasion), all my queries got promptly answered, issues resolved and even some very sensible suggestions for optimisation. I cant fault them!

www.choose-a-brick.com

Sep 29, 2025 on Shopify

very good support.

PP-Berlin

Sep 26, 2025 on Shopify

Easy to setup, very friendly and helpful support

Luumii

Sep 26, 2025 on Shopify

Great support team! Everything was explained clearly, and the setup process was smooth and fast. Really impressed with how easy it was to get everything configured. Highly recommend!

Krzeslazdusza.pl

Sep 26, 2025 on Shopify

Fantastic support from Natalie!

A BIT LOUD‘R

Sep 26, 2025 on Shopify

Schnelle und zuverlässige Hilfe.

Runaway Rosy

Sep 26, 2025 on Shopify

Linden Uhren-Bijouterie

Sep 26, 2025 on Shopify

Excellent service, easy to use and meets all our needs. Natalie is a very helpful support representative.

Beeches Vintage

Sep 26, 2025 on Shopify

Very helpful staff and their banner works well.

Défier®

Sep 25, 2025 on Shopify

Great Support! Nice App!

GREAT OUTDOOR DEPOT

Sep 25, 2025 on Shopify

I recently had support from Natalie at Pandectes, and she was extremely helpful in resolving my setup questions quickly and clearly. Her responses were prompt, easy to follow, and made the process straightforward. The Pandectes GDPR Compliance app itself is excellent — it’s reliable, easy to use, and gives peace of mind knowing that our store is meeting GDPR requirements. With great support like Natalie’s behind it, I can definitely recommend both the app and the team.

Izzie Publishing

Sep 25, 2025 on Shopify

I ve just installed the app and the customer support is really helpful. I recommend it

Essentuary

Sep 25, 2025 on Shopify

Great support with the setup

The Stately Hound

Sep 25, 2025 on Shopify

Very happy with the support received in setting up my banner with custom settings to work alongside my tracking provider

FreakyFoxx

Sep 24, 2025 on Shopify

Very quick support, really appreciated working with this team.