I have been using this app for a number of years (probably nearly 5 years since I opened my website). I haven't had any issues over this time and the banner has been serving it's purpose. I haven't checked on the settings in this time and something in Shopify suggested I check it and update some settings. After navigating through the steps, I found that the app itself needed updating and it asked me if I would like to "check for compliance". I clicked this and it passed me through to a real person ("Alex"). He was extremely helpful and guided me through the one step that I was missing and two extra steps to improve the customer experience overall. I also have an issue relating to Shopify stats which turn out could be linked and was given a lot of advice to try and test along with a link with extra help once I have had a chance to watch and see if any of the stats change from the changes I have made today in the settings. I am only on the free plan currently and would recommend wholeheartedly as I felt like Alex had the time to support and help me regardless. I have had a look at the plus versions as a result and it is something I will consider going forwards should my business need the extra features. Thank you again Alex for going the extra mile!

Very easy to use and customize, worked flawlessly. Support is also excellent and readily available.

everything works as it should. support responds very quickly.

really good support. everything works fine

So far I can recommend the app. Support is easy to reach via the chat. Konstantinos was really helpful with my questions.

great app, great support

Powerful app with great support. Support reacts quickly via LiveChat and solved all my problems or actually questions easily. Big recommendation!

Wir haben die App kürzlich eingeführt und waren anfangs von den vielen Möglichkeiten begeistert, aber auch etwas überfordert. Doch der Support hat uns wirklich beeindruckt! Jede Frage wurde schnell, kompetent und freundlich beantwortet. Man merkt sofort, dass hier Profis am Werk sind, die sich wirklich für ihre Kunden engagieren. So einen herausragenden Support findet man selten – absolute Empfehlung!

Great customer service, friendly and quick to reply. App works very well and was easy to install!

easy to configure, good support

bislang klappt alles reibungslos, der support ist super und ich bin zufrieden.

Constantinos helps a lot. tks.

Great Support Team - very reliable. Quick and easy solution. I highlz recommend this app.

Great support! Konstantinos helped me within a few minutes and even realized my wish in the styling of the banner for me :)

Bin sehr zufrieden. Konstantions hat mir sehr schnell weitergeholfen.

Easy to install and excellent customer service

Super support!