Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

MERACH EU

Apr 10, 2025 on Shopify

Alex's service was excellent. Very patient with my setup and answered my questions!

Diamond Wallet

Apr 09, 2025 on Shopify

Großartiger Support beim Aufsetzten des Premium Plans

Mylo and Mas Boutique

Apr 09, 2025 on Shopify

The thing I don't like about this app is when you publish a new theme (even though it's a copy of your current theme where you have the banner installed) you need to publish it again. But had a lovely experience with Alex today who helped me check if the banner is back on and also gave me a few extra very useful tips about the banner so I greatly appreciate it and therefore give 5 stars. Thanks Alex!

MIVORA

Apr 09, 2025 on Shopify

Perfect service from Alex! He handled all my requests with patience and did an outstanding job. His insight into the enhanced features of the Plus plan convinced me to upgrade. I'm extremely impressed with the customer service of this app, especially the helpful staff. Big kudos to Alex for his exceptional support!

WBC

Apr 09, 2025 on Shopify

Konstantinos helped alter our banner to improve our analytics reporting. Very helpful

Rivela

Apr 09, 2025 on Shopify

loved it

Heald Herbal Blends

Apr 09, 2025 on Shopify

Great support

Freudentier

Apr 09, 2025 on Shopify

TIGRAR

Apr 09, 2025 on Shopify

Great app and great service from Konstantinos and colleagues

Chāmpo

Apr 09, 2025 on Shopify

Natalie was a great help and resolved our problem very quickly

CCF Textilshop

Apr 09, 2025 on Shopify

Very good service and the integration is soooo simple

Schwarzer-Kaffee

Apr 08, 2025 on Shopify

Ausgezeichneter Support & starkes Cookie-Banner! Das Cookie-Banner funktioniert einwandfrei und erfüllt alle Anforderungen. Besonders lobenswert: Der Support war schnell, kompetent und sehr hilfsbereit beim Einrichten. Absolute Empfehlung für alle, die auf Datenschutz setzen und gleichzeitig Zeit sparen wollen.

Athena Gaia

Apr 08, 2025 on Shopify

Easy install, great customizations - FAST response (like within a minute) - Support verified all of my compliance, made great suggestions and notations, even sent CSS code to get the banner to my picky standards. Even without the CSS code it's great.

Nid Magique

Apr 08, 2025 on Shopify

There’s no better app in this category - and the support (thanks to Ermis) is even better! :)

Cliganic

Apr 08, 2025 on Shopify

Natalie was really helpful!

AMELI ZURICH

Apr 08, 2025 on Shopify

Super einfaches set up und tolle features.

O.E.L. - leckerstes Olivenöl und Oliven!

Apr 07, 2025 on Shopify

Thanks Natalie for the help! Best

PremiumHIFI

Apr 07, 2025 on Shopify

GABRIEL ABERA

Apr 05, 2025 on Shopify

Great cookie consent app! Easy to set up, works flawlessly, and looks professional. Huge shoutout to Ermis from the support team – incredibly friendly, fast, and super helpful. Outstanding customer service! Highly recommended!

EasyRelief

Apr 05, 2025 on Shopify

Mir gefällt diese App sehr, da sie sehr professionell und vor allem übersichtlich gestaltet ist. Ebenfalls hat mir Ermis vom Support-Team sehr einfach und schnell bei der Fertigstellung des Cookie Banners geholfen und mir Tipps zur Verbesserung gegeben, die ich umgesetzt habe.