Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Alignée

Jan 09, 2026 on Shopify

Thanks Konstantinos!

Collector Expert

Jan 09, 2026 on Shopify

Die App hält, was sie verspricht und der Support von Natalie war schnell und gut!

Toni Sailer

Jan 09, 2026 on Shopify

Received excellent support from Natalie. Very quick response and always had a solution ready. Simply outstanding!

ROY VIROK

Jan 09, 2026 on Shopify

Natalie was extremely helpful and professional. She carefully reviewed my store, confirmed GDPR compliance, and clearly explained how to improve the cookie banner setup to increase acceptance rates while staying fully compliant. Her guidance was precise, practical, and easy to follow. Excellent support experience — thank you!!

ELOCINA EQUESTRIAN | GEE GEE | EQUESTRIAN LIFESTYLE

Jan 09, 2026 on Shopify

Guter Support!

Stubble & Co

Jan 08, 2026 on Shopify

Ermis was super helpful and very quick to respond when I needed it. Thank you

CE Credits Online

Jan 08, 2026 on Shopify

Elyssor's Treasures

Jan 08, 2026 on Shopify

Superb experience, everything was explained step by step by Natalie. Will use your service more in the future!

Bernardini Official

Jan 08, 2026 on Shopify

Excellent chat support. Konstantinos helped me a lot with some advice of his own accord.

Herboxa®

Jan 08, 2026 on Shopify

Natalie from the support team was very helpful. Yet to see how the app will perform.

Shwood Eyewear

Jan 07, 2026 on Shopify

Solid app and support. Ermis was extremely helpful in guiding me through the setup to ensure proper compliance.

Writhen

Jan 07, 2026 on Shopify

Being new to owning an online store and unfamiliar to certain processes, Ermis was very helpful in walking me through all the steps to gain legal compliance for my store. I was not left waiting, very prompt responses, and clear instructions. Highly recommended.

ACV Electronic GmbH

Jan 07, 2026 on Shopify

Their support team is truly exceptional they even took the time to review our website for free and provided valuable improvement suggestions that helped us right away. Thank you Ermis !!!

Betterway

Jan 07, 2026 on Shopify

Zaprie

Jan 06, 2026 on Shopify

InkRobot

Jan 06, 2026 on Shopify

Excellent support as always

VIANOA Health GmbH

Jan 06, 2026 on Shopify

Vielfältige Einstellungsmöglichkeiten, gute Erklärungen, passt. Der Support ist immer kurzfristig verfügbar und begleitet sehr gut durch die Konfiguration und Feintuning. THX Marios and Konstantinos.

Schoffa

Jan 06, 2026 on Shopify

Got quick and helpful assistance when required - thanks Marios!

NERDROVERT

Jan 05, 2026 on Shopify

Sehr einfach einzurichten. Bei Fragen antwortet der Support wirklich schnell. Ermis konnte mir sehr schnell und freundlich weiterhelfen, den Google Consent Mode V2 einzurichten. Danke für den netten Chat, Ermis. :) Ich kann die App wirklich nur empfehlen!

ScootWorld.de

Jan 05, 2026 on Shopify

Fantastic app and outstanding support. Natalie was a huge help in getting Consent Mode v2 configured properly on several stores—highly recommended!