Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Das kleine Dekohaus

Jun 06, 2025 on Shopify

Wir bekommen immer sofort einen sehr guten Support! Die Mitarbeiter sind sehr freundlich und helfen immer weiter! Vielen Dank dafür!

Vega Vision

Jun 05, 2025 on Shopify

Great and fast customer support - Konstantinos was quick to reply and eager to assist resolving a small CSS issue I was having. Great Customer Service.

blackpearlshop.co.uk

Jun 05, 2025 on Shopify

Great support from Konstandinos with the initial set up of our cookie pop up, super helpful literally guided me through everything for hours. We cant wait to get completely set up with the google consent mode ! Great app so far!

Precise180

Jun 05, 2025 on Shopify

Super Support, haben mir geholfen meinen Banner mit Custom CSS Code zu gestalten

BugBell GmbH

Jun 05, 2025 on Shopify

good support

Ralfy’s

Jun 04, 2025 on Shopify

Great live chat support. Took the time to explain and go through my questions.

Autly

Jun 04, 2025 on Shopify

Super App, schneller und freundlicher Support. Konnte mein Problem sehr schnell lösen und App funktioniert Top!

JPU Records

Jun 04, 2025 on Shopify

Does the job, and staff reply very fast to any questions or problems you have.

wallfillers.co.uk

Jun 03, 2025 on Shopify

Natalie - ALWAYS helpful - Superb Service - Also Big shout out to Konstantinos - Excellent- Very helpful, very informative, professional and patient. Explained and guided superbly. Great guy. Guided me seamlessly through the install of Pandectes, and helping me during life-cycle with queries and changes i need. 10/10

KōdōStory

Jun 02, 2025 on Shopify

Quick and efficient customer service, Konstantinos helped me to set up the banner in order to be GDPR compliant. Highly recommend it!

Rocka Nutrition

Jun 02, 2025 on Shopify

The app works very well. Everything can be configured. Also the customer support is very knowledgeable.

Incantation & Co

Jun 02, 2025 on Shopify

they helped me set the parameters right , thank you !

NeonDreams

Jun 02, 2025 on Shopify

Pandectes is incredibly easy to use and set up even for someone without a technical background. What really stands out is their support team they’re always quick to respond and genuinely helpful with every question. One of the best features is that you can customize the cookie banner using CSS, which is perfect for matching it to your store’s design. And even there, the support was more than happy to assist.

The German Bookstore

Jun 02, 2025 on Shopify

10/10!

BabyMart

Jun 01, 2025 on Shopify

Watchless

May 30, 2025 on Shopify

Easy to install, very good support :) Would recommend

Vonmählen

May 30, 2025 on Shopify

Great experience! Support was the support by Konstantinos was phenomenally fast and helpful.

True Kit

May 30, 2025 on Shopify

Great support!

RshPets

May 30, 2025 on Shopify

Thank you Konstantinos for your help. This is a very good app and impeccable support!

Kater Kasimir

May 30, 2025 on Shopify

Everything works fine. Natalie from the support team checked the installation and gave me extra tips to integrate Google Tracking and acceptance rate. Thanks