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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

Reviews (2,382)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Vaginismus

Aug 07, 2024  on Shopify

I have been using this Pandectes Cookie App for a while now, and I am absolutely thrilled with the results. It helps me immensely in adhering to GDPR regulations, which is of utmost importance these days. The app is extremely user-friendly and integrates seamlessly into my Shopify store. With its clear and intuitive interface, I was able to customize the cookie banner exactly to my liking and transparently inform my customers about the use of cookies. However, what truly sets this app apart is the outstanding customer support. Whenever I had a question or an issue, the support team was always there to assist me promptly and always found a solution. This exceptional service gives me the confidence that I can rely on the app and that my business is in good hands. I highly recommend this Cookie Banner App to any Shopify store owner looking for a reliable solution for GDPR compliance. Five stars for this great app and the top-notch support!

sodastyle

Aug 06, 2024  on Shopify

Easy to set up and Alex from Support was also very polite and helpful.

Erfolg Bibliothek

Aug 06, 2024  on Shopify

Support ist freundlich und schnell. Kann es nur empfehlen.

Farfallarossa

Aug 06, 2024  on Shopify

I had an excellent experience with Christos, who provided outstanding support for setting up my Shopify store's banner settings. Christos was knowledgeable, responsive, and very helpful throughout the entire process. He patiently guided me through the recommended changes and provided clear instructions, ensuring everything was set up perfectly. I highly recommend Christos and the application for anyone needing assistance with their Shopify store. Thank you for the fantastic support!

MACOM

Aug 06, 2024  on Shopify

Easy to use and quick response from the chat. Christos were of a great help making sure our store was compliant.

NICAMA

Aug 05, 2024  on Shopify

Am Ende hat mich der Support überzeugt! Danke Christos! Das Einzige, was ich zu bemängeln habe, ist, dass externe Skripte erst ab einem Plan von 25 € manuell bzw. automatisch blockiert werden können. Das beutetet, dass das Tool von Pandectes streng genommen erst ab diesem Plan die Möglichkeit bietet DSGVO- bzw. GDPR-konform externe Skripte zu nutzen und prior consent zu blockieren und danach auch wieder freizuschalten. Grundsätzlich nicht schlimm, ich finde aber, dass dies vorab beim Vergleichen der Pläne besser kommuniziert werden kann.

paper republic

Aug 05, 2024  on Shopify

Everyone from the customer support team is super reactive (less than 5 min) and guides you step by step through the process. Quick and easy set-up!

Wilderness and Waves

Aug 01, 2024  on Shopify

I've been tinkering around on the app for over a day now and had a few styling issues that needed to be taken care of. I reached out to Pandectes using their built in live chat and was connected with Konstantinos. Konstantinos was absolutely amazing with his fast responses and quick modifications. I'm excited for all the changes and will highly recommend this app!

Who Gives A Crap Wholesale AU

Aug 01, 2024  on Shopify

Very easy to integrate into Shopify! The support team, Nikos, and Christos were extremely helpful!

Le Nouveau Chef UK

Jul 31, 2024  on Shopify

Complete, multilingual. and easy app to use and setup, great support by Alex.

Daytona 73

Jul 30, 2024  on Shopify

thank you christos, very fast and kind!!

Lunarto

Jul 29, 2024  on Shopify

Great support, quick and helpful! Recommend.

Bobbi Holmes Books

Jul 25, 2024  on Shopify

Very helpful!! Thank you!

Beka Cookware

Jul 23, 2024  on Shopify

Great support, easy to talk to. As I do not know how to write any code, it was a pleasure to see someone quickly help me. Christos changed the colors of the buttons on my cookie banner by changing the CSS in a few minutes!

C it all

Jul 23, 2024  on Shopify

thank you christos for the great support it helped me a lot to get all to work like it should.

GP Nutrition CZ

Jul 23, 2024  on Shopify

nice attitude and willingness to solve the problem

HOME ART HAVEN

Jul 23, 2024  on Shopify

Does the job! Thanks to Pandectes we are now Google Consent Mode v2 compliant. Shout out to Christos from the Support team - man's a legend that will walk you through the setup if needed.

OrganicSecret

Jul 23, 2024  on Shopify

Sehr gute und einfache App. Man kann die CSS ändern und der Support ist top! Außerdem gute Integrationen möglich.

Charles & Ivy

Jul 23, 2024  on Shopify

Customer support is excellent, always responsive and helpful. Overall, it's a fantastic app that provides peace of mind and efficiency. Highly recommended!

Bella's Tiny Threads

Jul 22, 2024  on Shopify

Super quick great service and really helpful, very Happy with Alex!

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