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Customer reviews: Pandectes GDPR Compliance

Develop by Shopify

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

PSTV MND

Jul 11, 2025  on Shopify

Sehr guter Support, der einem durch die sehr detaillierten Konfigurationsmöglichkeiten hilft.

Linis Bites

Jul 10, 2025  on Shopify

Orli Jewellery

Jul 10, 2025  on Shopify

had a blip after i downloaded the app, not sure if it was a clash with another app i have however it sorted itself out while the team literally replied within seconds of my query and went above and beyond to help!

Everest

Jul 10, 2025  on Shopify

Ermis is really great he was so fast to answer i thought he was an ai but he trully has a heart ! very good service, helped me a lot in a short time super nice guy

UNSEN

Jul 09, 2025  on Shopify

I just installed the app, everything went well but I needed some adjustments. Konstantinos was really helpful, responding quickly from the start. I am completely satisfied with the installation.

LILULINES

Jul 09, 2025  on Shopify

communication was very pleasant and professional with such specialists you always want to work and appreciate them

Luma³

Jul 09, 2025  on Shopify

Great support

Carathea

Jul 09, 2025  on Shopify

Really good. I was sent a prompt to check the app after I did a theme update and I reached out to support who were really quick to respond and then suggested a few tweaks I wasn't aware of to help decrease my Decline rate. Excellent and one happy customer!

Ambiance lumière

Jul 09, 2025  on Shopify

Very helpful app with a clean interface and powerful consent management features. We had a small issue with conversion tracking and the support team was extremely responsive and knowledgeable. They helped us identify that the problem came from the Consent Mode setup. Highly recommend it if you're using Google Ads and need a reliable cookie banner for compliance!

getvuel by Lini's Bites GmbH

Jul 09, 2025  on Shopify

TheWoodHermit

Jul 08, 2025  on Shopify

All looking great so far. easy to use and the technical support with Ermis today was really quick and super helpful to get set up with, confirmation that everything is working ok. So far, this looks like a really useful and user-friendly app.

My Store

Jul 08, 2025  on Shopify

Ermis was exceptional! Provided real support with images and simple explanations.

Ninas-Home

Jul 08, 2025  on Shopify

Natalie was incredibly helpful and resolved all my questions quickly and professionally. I truly appreciated her clear communication and fast support. A 5-star experience – thank you, Natalie! Also 5 Stars – Outstanding Support The support team truly went the extra mile. They took a lot of time, showed great dedication, and really did their best to understand and resolve my issue. I felt taken seriously and well supported throughout the process. A special thank you to Ermis for your time, patience, and genuine effort – I truly appreciate your help. Warm regards, Tülay

Alascend

Jul 08, 2025  on Shopify

Easy and quick to use, thanks to Ermis’ fantastic support.

The Starriel

Jul 08, 2025  on Shopify

Ermis was very informative,I was helped immediately, steps were very prompt and direct. Thank you!

FREY Interliving

Jul 08, 2025  on Shopify

5 Stars – Exceptional Support Experience The support team went above and beyond to help me. They took a lot of time, showed real dedication, and made every effort to understand and solve the issue. Special thanks to Ermis for his patience, attention to detail, and commitment – truly outstanding service!

Salem's Soapery

Jul 07, 2025  on Shopify

App provides what you need to be compliant. Konstantinos was very helpful in helping me navigate a few issues. Definitely recommend!

MILÈNE

Jul 07, 2025  on Shopify

Konstantinos helped me with correct set-up of the tool and replied quickly!

Modern Baby Las Vegas

Jul 07, 2025  on Shopify

Amazing customer service !!!

Sciolaconserve

Jul 07, 2025  on Shopify

great support, they are very helpful and help you in all the steps. I highly recommend.

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