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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

Reviews (2,381)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

MEYME

Sep 08, 2024  on Shopify

Good app and very good customer service

où studio

Sep 08, 2024  on Shopify

Konstaninos is the best. Very patient and understanding!

Customilo

Sep 08, 2024  on Shopify

Very nice service

LEADER Menswear

Sep 05, 2024  on Shopify

Simple to use with great support advisors on hand in the chat if you need them. Highly recommended!

Franny Milano

Sep 05, 2024  on Shopify

molto cortese, mi ha aiutato per configurare il mio cookies

Premium Taps

Sep 05, 2024  on Shopify

Great support

ALOHAS

Sep 05, 2024  on Shopify

The application works very great and the CS is very responsive. Whenever we have had a question they have been there to help us and have responded promptly.

Nikita's Dark Romance Books

Sep 04, 2024  on Shopify

Great app, the customer service is awesome.

welovecouk

Sep 04, 2024  on Shopify

Worked as described and support was very helpful. App was very comprehensive.

Liane Zane Bookstore

Sep 04, 2024  on Shopify

It was really easy to install the app, and when I recently asked the customer service rep Alex to check to make sure that my store was compliant, he did it and then went the extra mile to give me some helpful setup suggestions. I wish everything about ecommerce was this easy!

Mein Shop

Sep 04, 2024  on Shopify

Great Support

UGREEN US

Sep 04, 2024  on Shopify

Very patient answers and very powerful functions that solved all my problems.

CuraLife Global

Sep 04, 2024  on Shopify

Pandected app and support is great, they released a feature that i needed to keep me updated with shopify customer events functionality.

Bloomsbury Manor Ltd

Sep 04, 2024  on Shopify

I've used the free version of this app for a year or so and have been very happy. Today I recognised it was causing me some site speed issues as I had not updated my usage settings to keep abreast of Shopify changes. With help from Konstantinos at Pandectes live support, I did that, and followed some recommendations he made, and my site speed improved remarkably! Top notch app - top notch Support; thanks again Konstantinos :)

Janus

Sep 04, 2024  on Shopify

I just added the app on our shop. I was scrolling around to see its features, clicked by mistake on 'check compliance' thinking it would be a link to some compliance website. Instead, it opened to the chat. Konstantinos checked the compliance for me, jumped in as collaborator to make the necessary adjustments and modified the banner for the best optimization. What to say, I was expecting a couple of hours dealing with the setup, and now I can sip tea because it's all done. Shout-out to the great customer support!

STG - Flying Tiger Copenhagen

Sep 04, 2024  on Shopify

I had a great experience with Konstantinos, who provided exceptional support in setting up the custom Meta Pixel for Customer Events on my Shopify store. He was knowledgeable, responsive, and incredibly helpful throughout the entire process. He patiently walked me through the recommended changes and provided clear instructions, ensuring everything was set up perfectly.

SpeicherArt

Sep 03, 2024  on Shopify

Awesome Service!!

Livom

Sep 03, 2024  on Shopify

Great support!

Gravel-bikeshop.de

Sep 03, 2024  on Shopify

Schnelle Einrichtung, schneller Kundensupport

russell's shave club

Sep 03, 2024  on Shopify

Had a great experience with Alex, been using this app for years now and have recently upgraded to premium. this company has got your back when it comes to being fully compliant.

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