Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Virdano

Oct 10, 2025 on Shopify

Ermis was very helpfull with setup

Lilian&Thierry Jewelry

Oct 10, 2025 on Shopify

Outstanding support that caters to all requests. Great communication with the support agent Ermis! A great guy!

Selva Moda

Oct 10, 2025 on Shopify

Ermis was incredibly helpful and professional! He quickly guided me through setting up my cookie banner and explained every step clearly. Very polite, patient, and easy to communicate with. Everything works perfectly now — I really appreciate his excellent support. Highly recommended for anyone using Pandectes GDPR Compliance!

TAGZ

Oct 10, 2025 on Shopify

Excellente application et support au top ! L’application fonctionne parfaitement et répond exactement à nos besoins. Mais le vrai plus, c’est le support : une équipe ultra réactive, disponible et vraiment compétente. Ils ont su m’accompagner rapidement et efficacement à chaque étape. C’est rare de trouver un service aussi pro. Je recommande à 100 % !

Hansa-Farm

Oct 10, 2025 on Shopify

The support is fast and very helpful. It was a pleasure been connected to Ermis!

TheHotPrices

Oct 10, 2025 on Shopify

Natalie is a big help. I love my experience so far.

Mode Zaanstad

Oct 08, 2025 on Shopify

Great support from Ermis! super fast response

BACtrack

Oct 08, 2025 on Shopify

This is by far the best compliance app with amazing support. Ermis was super helpful and made the setup and compliance validation process quick and easy. And we were able to customize the banner to meet our needs in the banner editor without any extra custom development.

trueffelschwein

Oct 08, 2025 on Shopify

great support. thanks!

Illulines Studio

Oct 07, 2025 on Shopify

Karins Schwester Concept Store

Oct 06, 2025 on Shopify

TOP! Super Service :) Herzlichen Dank!

MUSSOFI

Oct 06, 2025 on Shopify

Nous sommes ravis de notre utilisation et de Pandectes. Conformité réglementaire mais aussi performance d'acception des cookies, on maîtrise désormais ce sujet et c'est une belle source d'amélioration pour Mussofi, je recommande !

Haus Labs

Oct 03, 2025 on Shopify

Had a great experience with Konstantinos. Super quick and helpful support!

The Tea Makers of London

Oct 03, 2025 on Shopify

CFNCS

Oct 03, 2025 on Shopify

TapNFC ApS

Oct 03, 2025 on Shopify

Natalie was very helpful, with quick customer support.

Kalve Coffee Roasters

Oct 03, 2025 on Shopify

Set up is quick and easy to understand. Support team is 10/10 and gets in touch with you right away to help set it up and do compliance check to make sure everything works!

Filapen

Oct 02, 2025 on Shopify

toller kundenservice. Der mitarbeiter hat mir sehr geholfen und hat sich sehr viel zeit genommen. danke

Maren Jewellery

Oct 02, 2025 on Shopify

Exactly what I need to make sure my store meet all legal requirements. The support is perfect, Ermis personally helped me scan my store and fix any legal issues. I truly appreciate his guidance and help.

Velvix

Oct 02, 2025 on Shopify

Ermis, the best supporter you can have in this app. Great job!