Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

AURÈA HOME

Oct 22, 2025 on Shopify

ermis helped me a lot with cookie banner, nice work with customer support

berna

Oct 22, 2025 on Shopify

Hervorragender Support – schnell, freundlich und unglaublich kompetent! Ich arbeite seit vielen Jahren mit verschiedensten Shopify-Apps, aber der Support von Pandectes gehört wirklich zur absoluten Spitzenklasse. Die Reaktionszeiten sind beeindruckend kurz, die Antworten immer klar, freundlich und lösungsorientiert – und selbst bei Detailfragen rund um Layout, CSS oder Design-Anpassungen wird sofort geholfen. In meinem Fall ging es um ein sehr individuelles Banner-Design mit dezenten Text-Links, geänderter Button-Reihenfolge und besonderen Hover-Effekten. Das Team hat alles geduldig begleitet, jedes Detail verstanden und schnell umgesetzt. Man merkt sofort: Hier arbeiten Menschen, die ihr Produkt lieben, verstehen und mitdenken. Wer Wert auf DSGVO-Konformität, professionelles Design und echten Kundenservice legt, ist bei Pandectes genau richtig. Ein großes Kompliment – so wünscht man sich Support! Vielen Dank an das gesamte Team. — Thorsten

CONSCHES

Oct 22, 2025 on Shopify

Nothing but Bands

Oct 22, 2025 on Shopify

great customer support would recommend

ST-VITRINEN

Oct 22, 2025 on Shopify

It was easy to install. I don't have so much experience with this app but the impression is pretty awesome. GCM V2 runs smoothly. Support was extremely fast and very helpful. Talk to Ermis and you'll be problem-free.

Nature's Garden

Oct 20, 2025 on Shopify

Super easy to use, Ermis was super helpful!

Opulent Living

Oct 20, 2025 on Shopify

The app is good, especially the support team, which helped me a lot in making the banner compliant with Google Consent. I can definitely recommend the app!

YUNIRA

Oct 20, 2025 on Shopify

Natalie helped me A LOT with my problem. Works very well.

ActiNovo

Oct 20, 2025 on Shopify

Had a great onboarding experience with this app and the performance of the website improved immediately

Saiko-Shop

Oct 20, 2025 on Shopify

Natalie a était incroyable !!!

Brahmin Leather Works

Oct 20, 2025 on Shopify

Filippo Fanti Photography Art

Oct 20, 2025 on Shopify

Great Cookie Consent App! I also would like to thank Konstantinos for his excellent support!

Ozone Gymnastics Apparel

Oct 17, 2025 on Shopify

Great service and help!

ABURY

Oct 17, 2025 on Shopify

Natalie was very helpful in the chat when I couldn't find the settings I was looking for.

FluoFree

Oct 17, 2025 on Shopify

great service

QUICKPLAY EU

Oct 16, 2025 on Shopify

Natalie helped again setting up our EU store and making sure it was compliant! Great service

Allergy Best Buys

Oct 16, 2025 on Shopify

Natalie provided excellent advice.

DEWALT Footwear

Oct 16, 2025 on Shopify

Excellent interface with lots of tools/option to meet your requirements. Assistance is always available if needed with live chat functionality within the app on Shopify, Natalie is always supremely helpful and knowledgeable.

Ferrucci Comfort

Oct 16, 2025 on Shopify

We activated this plugin for 4 shopify stores. It is amazing. The price for Premium Plan is really competitive and the support in integration is outstanding. Natalie helped us a lot during the integration process and now our store is compliant with EU GDPR. Highly suggested.

Ole Boy

Oct 16, 2025 on Shopify

Great service and help getting set up