Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Thairapy.

Nov 03, 2025 on Shopify

Le SAV est exceptionnel, très réactif et réponds à toutes vos questions. J'ai été très bien accompagné par Ermis qui s'est très bien occupé de moi !

ADORA

Nov 03, 2025 on Shopify

Ermis was very helpful!

amino4u

Nov 03, 2025 on Shopify

Great support from Konstantinos and Ermis. They took all the time needed and were very professional and helpful. Besides the app itself, these two are worth installing it already ;)

SQINWEAR

Nov 03, 2025 on Shopify

Natalie was very helpful!!!

Kleine Prints

Nov 03, 2025 on Shopify

Natalie from the customer service was nice, competent and fast.

Kultfrau

Nov 03, 2025 on Shopify

Fast and helpful support! Natalie was able to solve my request within the first minute.

Evitas

Nov 03, 2025 on Shopify

Support is very good, also the app!

GRIPEN by MONO

Oct 31, 2025 on Shopify

Thanks Natalie for the awesome support!

Cluck Cluck! From Suffolk

Oct 31, 2025 on Shopify

Very helpful and took me through the process until I got it all the settings right! Natalie was very patient and a great communicator too. Thanks

VYCORE

Oct 31, 2025 on Shopify

Une facilité d'installation exeptionnel, les agents sont au top personnellement j'ai eu a faire à Nathalie, très réactive et très explicatif pour vous aidez a gerer un probleme! Merci

Little Seed Farm

Oct 31, 2025 on Shopify

Totter + Tumble

Oct 31, 2025 on Shopify

Support very helpful and quick- thank you Konstantinos

PERSN by Rauschmayer

Oct 30, 2025 on Shopify

Konstantinos did a great job!

Purity

Oct 30, 2025 on Shopify

First class support in helping resolve set-up issues. Natallie was so patient, helpful and knowledgeable in getting everything sorted.

Le Chic

Oct 30, 2025 on Shopify

Muito obrigado pelo suporte.

Ashtronomical Art

Oct 30, 2025 on Shopify

Recently updated my theme and had to make sure I was still compliant. Their team makes it seamless to where I just had to ask Natalie what I was missing and she gave me step by step instructions on how to update my store. She even went above and beyond and asked if I was open to hearing some suggestions I could make so my site can run as smooth as possible with Pandectes. I ended up making the changes she suggested and couldn't be happier with my final site design. Natalie is a rock star!

PolonaPolona

Oct 30, 2025 on Shopify

Super helpful and professional support, Natalie saved my day :)

Mario Badescu

Oct 30, 2025 on Shopify

worked with Natalie in the LIVE Chat. She was very good and nice to work with!

Cantabria Labs

Oct 30, 2025 on Shopify

This app is brilliant in providing so many options to configure. The support from Marios was excellent by helping me set up the app and making sure everything is compliant.

British Diesel Systems

Oct 30, 2025 on Shopify

Fast, helpful! Thank you Natalie