Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,359)

Overall rating

5

1,477
4

16
3
2

2
1

5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Schlump-Chili

Aug 01, 2025 on Shopify

ebookgeschichten.com

Aug 01, 2025 on Shopify

ermis is the best thank you

Exclusive Food GmbH

Aug 01, 2025 on Shopify

Ermis did a great job. Had an issue with a second cookie banner (not produced by pandectes but came from sth. else) and he was able to fix it. Great job!

Gloverall

Aug 01, 2025 on Shopify

Getting GDPR Compliant was a completely painless process and Ermis was extremely patient and attentive throughout the setup of the app.

Leslios

Aug 01, 2025 on Shopify

CurrentBody USA

Aug 01, 2025 on Shopify

This is a well designed, powerful tool that enables us to be compliant across the globe. We use it on multiple international stores across three different brands. Highly recommended.

koaaworld

Aug 01, 2025 on Shopify

Great customer service!

Everything Here

Aug 01, 2025 on Shopify

Great support Natalie helped me a lot with everything.

RealFoodSource

Jul 31, 2025 on Shopify

Easy to install and setup. Had a minor issue but Natalie on the support chat was on it straight away, incredibly helpful, solving the issue and offering advice to get even better results. Top Marks.

MYSU

Jul 30, 2025 on Shopify

EmmaSiLuna.ro

Jul 29, 2025 on Shopify

Application is easy to set up and the support is really helpful if something is unclear. Konstantinos stayed with me on chat and guided me until I've set everything correctly.

WhyteDOT. Dentalcare

Jul 29, 2025 on Shopify

Absolutely amazing app and service. We love the functionality- even the free version provides so much flexibility compared to the Shopify default solution. Natalie from the service team helped us within minutes to set everything up and have everything running. Thank you so much!!!

CASA 43 Concept

Jul 29, 2025 on Shopify

Schnelle Hilfe, super App, alles bestens!!!!! Vielen Dank

Lilienthal US

Jul 29, 2025 on Shopify

Great support from Ermis in validating our setup.

JustLabelz

Jul 28, 2025 on Shopify

Creative Kamelkova

Jul 28, 2025 on Shopify

Excellent program, fulfills the stated functions. Support is always on the phone and very helpful

Artem Legrand

Jul 28, 2025 on Shopify

The best cookie banner app!

ALPHX.com

Jul 27, 2025 on Shopify

Great personal service. Helped me make sure our site is compliant. Thank you.

La combi bébé

Jul 25, 2025 on Shopify

I had a great experience with the Pandectes support team. Ermis was extremely helpful, clear, and patient, guiding me step by step to ensure my store was GDPR and Google Consent Mode V2 compliant. I appreciate the thorough checks and fast responses. Thank you, Ermis, for your excellent support!

Mudpuppy

Jul 25, 2025 on Shopify

Our company has 5 websites in the US and we needed to set up compliance for GDPR and CCPA and to avoid some frivolous lawsuits. It took less than 10 minutes to set up and the interface has many customizable features. Also the app is reasonably priced for what it provides. Customer service from Ermis was excellent. He helped ensure the site was set up properly and had all the features we needed. Highly recommend.