Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Giant Bradley's Online Sweet Shop

Feb 02, 2026 on Shopify

Super easy to set up, worked with Natalie who helped through the process and all seems to work fine, great job

Glūck

Feb 02, 2026 on Shopify

Support sehr hilfsbereit! Ich kann die App weiterempfehlen!

Gazonul

Feb 02, 2026 on Shopify

Suport is great, answers and clarifies things quickly. App is simple and does the job as needed.

Beauty Kliniek Hattem

Feb 02, 2026 on Shopify

Great app with excellent support. Natalie helped me optimize my settings quickly and clearly.

PYOORFYNE

Jan 30, 2026 on Shopify

Support was great, ermis helped me alot!

Probiotic.ie

Jan 30, 2026 on Shopify

Incredible support from Ermis - this is the best out there - we use it to become fully GDPR compliant for probiotic.ie

strap-on-me®

Jan 30, 2026 on Shopify

Natalie was fantastic! She patiently guided me through GDPR compliance verification for multiple stores. Clear communication, great expertise, and always willing to help. Thank you, Natalie!

Kasco

Jan 30, 2026 on Shopify

Easy set up, great feature set, and quick assistance. Great app.

reset

Jan 30, 2026 on Shopify

Toller Support, der bei jeder Fragestellung schnell und kompetent hilft. Es gibt tolle Tutorials, wie man die App einrichtet und seitdem habe ich keine Sorgen mehr, was die korrekte und richtige Einbindung des Consentbanners angeht. Das macht es auch den kleinen Fischen leichter. Danke!

Tediber

Jan 30, 2026 on Shopify

Vaiollet

Jan 30, 2026 on Shopify

Excellent support from Nikos! He was incredibly fast, efficient, and polite in helping me resolve my issue. It's rare to find such high-quality customer service these days. Highly recommended!

laserluca

Jan 29, 2026 on Shopify

Ermis hat mir sofort weitergeholfen, danke! Super App.

Pierre Hardy

Jan 29, 2026 on Shopify

Pandects is a robust solution that perfectly fits our high standards at PIERRE HARDY. The interface is clean, and the checkout extensibility works flawlessly. We truly appreciated the outstanding support from Natalie—she was incredibly helpful and guided us through the setup with great expertise. Top-tier service.

Bio Sakure

Jan 29, 2026 on Shopify

He configurado la app, y he aprovechado para que Marios me revisara que todo estuviera cumpliendo con la RGPD en Europa. Me faltaban algunas cosillas y me ha ayudado con la configuración que me faltaba. Muchas gracias

helensimmondsart

Jan 28, 2026 on Shopify

I had everything set up and then had Ermis from customer support double check that everything was in order before going live. No problems, great support, and quick!

BioProtein Technology

Jan 28, 2026 on Shopify

Ermis helped us set up our cookie experience without additional development support. I highly recommend their support experience and the app as a whole.

Totes.com USA

Jan 28, 2026 on Shopify

sevengardens.shop

Jan 28, 2026 on Shopify

Very friendly, helpful, and above all fast customer support. The app works exactly as I hoped it would. Highly recommended!

cubbos

Jan 28, 2026 on Shopify

Awesome support

DedCool

Jan 27, 2026 on Shopify

Ermis was so helpful and quick! Great support, and very easy app setup.