GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,700)

Overall rating

5

1,321
4

23
3

3
2
1

4

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

ROYER

Dec 11, 2025 on Shopify

Very helpful and knowledgeable!

Vegaoo

Dec 11, 2025 on Shopify

Simple et efficace

dōTERRA Europe

Dec 11, 2025 on Shopify

Perfect

Infeelity

Dec 10, 2025 on Shopify

Die Integration war sehr einfach. Zeus hat mir durch alle wichtigen Schritte geholfen, mein Setup gecheckt und super schnell geantwortet.

Ortastika.lt

Dec 10, 2025 on Shopify

Zeus from Consentmo Support was amazing! Not only he fixed everything I was asking for, but his response rate was within seconds. He needed to wait for my messages due to my internet problems and was super patient, with strong technical knowledge. Thanks again, Zeus! Best Support, best app for GDPR compliance, no doubts. :)

EdwardBlomsButik

Dec 09, 2025 on Shopify

Toppen bra service av John!

zo-zen.be

Dec 09, 2025 on Shopify

HMN® Skincare

Dec 08, 2025 on Shopify

Great app, the best banner out there! 5/5

Radiance & Romance

Dec 08, 2025 on Shopify

John was very helpful in making sure everything was set up for compliance. I downloaded the Pandectes GDPR Compliance app first and went through their compliance review, and their first suggestion was that I needed to upgrade to a paid plan. I'm glad I switched to Consentmo because their compliance review was actually helpful. John walked me through everything and didn't suggest I needed to upgrade at all.

NEOM Wellbeing EU

Dec 08, 2025 on Shopify

Very impressed with the app and in particular the support. Zeus has done an excellent job of troubleshooting a reporting issue across our stores.

Princess - Kinderwagen

Dec 07, 2025 on Shopify

Very helpful support and powerful app. Quick to respond to questions and issues and always provides straightforward solutions.

L'Écurie Paris

Dec 05, 2025 on Shopify

Simplicité Bébé

Dec 05, 2025 on Shopify

Bon service, Rapide et Efficace ! Merci !!

KittyFilz | Katzenhöhlen

Dec 05, 2025 on Shopify

I just started using the app but until now I can say it is very easy to use and also easy to integrate Apps and Pixels. The customer support, especially Zeus is also very good. Quick and professional answers!

Gioielleria Assodiori Italy

Dec 04, 2025 on Shopify

Amazing app :)

ecoSOAPZ

Dec 04, 2025 on Shopify

perfect help

The Waro

Dec 03, 2025 on Shopify

Georgi provided excellent support in helping us fix an issue with the display of our cookie banner. He was very responsive, professional, and friendly throughout the whole conversation. Thanks to him, the problem was solved quickly and efficiently. Thank you again for your great support, Georgi!

Gifterria US

Dec 03, 2025 on Shopify

Quick and easy setup. Great user support from Joseph. Took everything step by step and patiently helped me to set it up. I am amazed by the quality of customer care. Highly recommended!

Le Monde En Épices

Dec 02, 2025 on Shopify

Bonne appli, service client au top ! (Merci John de Consentmo !)

NAadoon

Dec 02, 2025 on Shopify