GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,723)

Overall rating

5

736
4

17
3

2
2
1

1

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Marklhof-Shop

Apr 04, 2025 on Shopify

AH Keramik

Apr 04, 2025 on Shopify

Georgi was a great help guiding me through the process and making sure my shop is in compliance with the law.

Fairthread

Apr 04, 2025 on Shopify

I'm really satisfied with the support! The response was super fast and everything was solved immediately. Huge thanks to Zeus – amazing service, friendly and efficient. Support like this is rare. Great job!

FLAMMENFREUNDE

Apr 04, 2025 on Shopify

iLucious

Apr 04, 2025 on Shopify

Goergi support advisor was on point, and replied quickly. Thank you!

DEZAART

Apr 03, 2025 on Shopify

The best help from John! Solve everything very smooth!

Beauty of Tomorrow

Apr 03, 2025 on Shopify

John helped me and responded me so well. Thanks for the great support

DOMVINI GmbH

Apr 03, 2025 on Shopify

Very processional support, simply great.

L'Atelier Global

Apr 03, 2025 on Shopify

After a website audit revealed we weren’t fully compliant, Georgi from the customer service team was incredibly patient and effective in helping us resolve everything. He guided us through setup and ensured we understood each step. Excellent support and a great app!

Probiotic.co.uk

Apr 03, 2025 on Shopify

One stop shop - perfect - great support too

NuevaFaja

Apr 03, 2025 on Shopify

Drupa Quality Beans

Apr 02, 2025 on Shopify

Good beginning

Audeze

Apr 02, 2025 on Shopify

Amaze Cph

Apr 02, 2025 on Shopify

Thinkideas GmbH

Apr 02, 2025 on Shopify

Great support, Thank you

Vitabay

Apr 02, 2025 on Shopify

Really helpful and quick. Our Support Agent Zeus was leading us trough the process and even fixed an error for us. We would recommend not only the app but also the support!

TA-DA! FUMETTERIA

Apr 02, 2025 on Shopify

HIPHOPIST

Apr 01, 2025 on Shopify

Le Mot

Apr 01, 2025 on Shopify

COINETTI

Apr 01, 2025 on Shopify

Good app, very friendly and competent customer service! Thanks Georgi!