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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,727)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

JOOLA

Feb 26, 2025  on Shopify

The Consentmo team is very supportive and it is a breeze to work with them. I interacted with John today, and he went above and beyond to ensure my queries were answered. Definitely recommend!

Unique Camping + Marine

Feb 26, 2025  on Shopify

Easy to communcate with, app functionality is just what we are looking for. John was super helpful!

Carbyne Tools

Feb 26, 2025  on Shopify

Just installed the app. Install was quick and easy. For whatever reason - perhaps my error - I needed Support to guide me through enabling the app on my store. They shared a very short gif video which was clear and easy. Support then answered a few general questions and we are done. Overall, a great experience and one less thing (Cookie Consent) to worry about!

Deinmuskel

Feb 26, 2025  on Shopify

Quick and great support!

Niki Newd

Feb 26, 2025  on Shopify

Excellent support! Just installed it and I needed some help and got it immediately.

Basilisk

Feb 25, 2025  on Shopify

operator John was very helpful) and very friendly

watchandstrapco

Feb 25, 2025  on Shopify

Great application so far, John was really helpful with the setup. Looking forward to seeing how we get on with it long term.

Pillowhead Merch

Feb 25, 2025  on Shopify

Zeus was super helpful. He got us sorted and on track within minutes.

Tiffany Lighting Direct

Feb 25, 2025  on Shopify

Proporta

Feb 25, 2025  on Shopify

The app has served us very well for years. The cookie scanner makes it fast and intuitive to find all active cookies and setup the descriptions for them. Custom CSS support leaves full control over the look and feel of the cookie bar. Support responds very quickly and helped us with the Google GCM V2 implementation.

BleepCopenhagen

Feb 24, 2025  on Shopify

Great app, and great support!

budgo

Feb 24, 2025  on Shopify

Amazing Support! Recommend this App for any Shopify-Store User, especially European User.

All Y’alls Foods

Feb 24, 2025  on Shopify

It was the best support experience I have ever had. Thanks to John for his direction, patience, and execution!

The Cashmere Studio

Feb 24, 2025  on Shopify

Awesome, easy to setup John was a good help

Hawaiian Store

Feb 24, 2025  on Shopify

I had an amazing experience working with Zeus to set up my cookie banner. They were incredibly thorough, knowledgeable, and patient, ensuring everything was compliant and set up correctly. Their attention to detail and willingness to go the extra mile made the process smooth and stress-free. Highly recommend!

Peppy & Sage

Feb 24, 2025  on Shopify

Zeus helped me very quickly and efficiently when I had a query. Thank you

ALMAGIOIELLI

Feb 22, 2025  on Shopify

excellent experience, helpful to any doubt, thank you Zeus for helping me

ICEFOX

Feb 21, 2025  on Shopify

best support team!

Growgrandios

Feb 21, 2025  on Shopify

Guter Support

ARTESANY.com - The Artisans Outlet

Feb 21, 2025  on Shopify

This app is good at fulfilling its intended purpose. However, the true highlight is the customer support, which is prompt and always ready to assist. A special shout-out to Georgi for his outstanding help!

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