GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,635)

Overall rating

5

1,233
4

23
3

3
2
1

3

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

MyArt

Aug 13, 2025 on Shopify

Excellent customer service compared to competitors!

Splendith

Aug 13, 2025 on Shopify

Georgi helped me greatly with setting up the banner, wonderful and easy to use app. Great support!

equichoice.co.uk

Aug 12, 2025 on Shopify

Great customer service, Georgi was very prompt and sorted an issue we were having (theme conflict) in a very short time. Thank you!

Allweathers

Aug 12, 2025 on Shopify

I recently needed to get my Shopify store fully compliant with Google’s GDPR requirements, and Consentmo GDPR were absolutely fantastic. My contact, Zeus, went above and beyond—helping me install and configure all the necessary code quickly and efficiently. He explained everything clearly, handled the technical setup with ease, and made sure my store met all the compliance standards. It’s rare to find such a helpful, knowledgeable, and responsive person. If you’re looking for a reliable GDPR solution for Shopify—especially if you need it to meet Google’s requirements—look no further. Highly recommended!

Augusta the Brand

Aug 12, 2025 on Shopify

Gelzy

Aug 12, 2025 on Shopify

John did a great job.

COMUNE

Aug 11, 2025 on Shopify

Paw Heroes Shop

Aug 11, 2025 on Shopify

It's a great App to have on your store with prompt support team, thanks John for being helpful.

Tech Oasis

Aug 11, 2025 on Shopify

Great plugin! Easy to use and works perfectly. Customer support is amazing—very helpful and quick to respond.

Deutchina®

Aug 10, 2025 on Shopify

einfacher und super hilfreicher support (georgi). Das beste ist, dass man für die cookies für tiktok, meta und google kein cent bezahlen muss, wenn man weinger als 10.000 Impressionen im Monat hat. Super fair und hilfreich für Einsteiger und Fortgeschrittene. Der nächste Plan ist auch sehr fair gehandelt. Ich bin begeistert, obwohl ich diese App nur seit einer Std. habe.

Edelsteinkabinett.Schweiz

Aug 09, 2025 on Shopify

Good job ... Thanks :-)

Gibbon Mounts

Aug 08, 2025 on Shopify

It is very easy to operate. Zeus service quality is very good. If you don't understand something, they will help you check it. The operation documents can also be understood.

Chit Chat

Aug 07, 2025 on Shopify

Great support from Zeus and good app overall :)

.

Aug 07, 2025 on Shopify

easy to use, support is excellent!!

Otis & I

Aug 07, 2025 on Shopify

John was super helpful in getting Consent Mode set-up on my store and it was all done within 10 minutes!

SEKKO SOZIALE

Aug 06, 2025 on Shopify

Nice Support. Zeus was most helpful in checking compliance!

Atelier Melon

Aug 06, 2025 on Shopify

Kinder Trésor

Aug 05, 2025 on Shopify

Excellent and quick compliance assessment!

VLACE

Aug 04, 2025 on Shopify

Georgi was excellent help

PawSanity

Aug 03, 2025 on Shopify

Sehr schnell und einfach eingerichtet. Joseph vom Consentmo-Team hat mir umgehend weitergeholfen und alle Einstellungen auf Richtigkeit geprüft – top Support!