GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,700)

Overall rating

5

1,321
4

23
3

3
2
1

4

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

RAVEEN

Oct 02, 2025 on Shopify

Witter Gebit

Oct 02, 2025 on Shopify

Very easy to setup and great step by step help from John and Georgi! Very friendly and professional.

smileunion GmbH

Sep 30, 2025 on Shopify

Great app with great support from Georgi!

Witter Gebit

Sep 29, 2025 on Shopify

Very easy to setup and great step by step help from John! Very friendly and professional.

Flashback Tape

Sep 29, 2025 on Shopify

Good help from Zeus

The Propcorner

Sep 29, 2025 on Shopify

Pants & Socks

Sep 29, 2025 on Shopify

So far so good - Zeus was very helpful in the support chat. We moved to this app from CookieBot because the previous CB installation via GTM was overly complicated and hard to manage. This gives a much clearer idea of how consent is managed and how the app is operating right out of the box.

Hollywood Sports Parks

Sep 28, 2025 on Shopify

Staff goes above and beyond to help set things up. Great Service

Upinia

Sep 28, 2025 on Shopify

Easy process to implement. Great customer support. Thanks

Caribia

Sep 28, 2025 on Shopify

Great app and outstanding customer support. They respond immediately, point out issues I wasn’t aware of, and fix them right away.

SC Village Paintball & Airsoft Park

Sep 27, 2025 on Shopify

Have gone above and beyond to help.

Ours Blanc Paris

Sep 26, 2025 on Shopify

top

Bazeline Creations

Sep 25, 2025 on Shopify

Zeus supported me excellently today. He was patient and provided relevant answers to all my questions

Rebel Park USA

Sep 25, 2025 on Shopify

John was great.

vyrabimehaly.cz

Sep 25, 2025 on Shopify

PremiumSeeds

Sep 25, 2025 on Shopify

Thank you for helping me correctly set up Bing Ads, especially Georgi.

Auric Jewellery

Sep 24, 2025 on Shopify

A very helpful team with quick responses and an easy-to-use app.

MTN OPS

Sep 23, 2025 on Shopify

Chuchichäschtli - Feines aus der Schweiz

Sep 23, 2025 on Shopify

Excellent support and app!

RosaLight

Sep 23, 2025 on Shopify

Great app and fantastic support. Especially Georgi stood out as someone hyper competent who goes the extra mile for his customers and very good at connecting the dots, apart from having incredible technical skills.