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Fullstory ‑ Checkout Capture logo

Fullstory ‑ Checkout Capture

Develop by Shopify
Free plan available

Capture and analyze customer interactions for improved Shopify checkout experience.

Session replay
Custom insights
Frustration detection

About Fullstory ‑ Checkout Capture

Launched Jun 12, 2025

Categories

Built by Shopify

Address

Kolonnenstraße 8, Berlin, Berlin, 10827, DE

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Enabling session replay for existing Fullstory Capture customers within the new checkout experience.

Fullstory helps merchants understand how customers interact with their store. By providing a clear view of customer behaviors—including clicks, navigation, and frustrations—Fullstory empowers businesses to identify pain points and improve the user experience. This Fullstory app is ideal for existing Fullstory customers looking to capture session replay in new Checkout Extensibility experience (Shopify Plus plan required).

Fullstory helps merchants understand how customers interact with their store. By providing a clear view of customer behaviors—including clicks, navigation, and frustrations—Fullstory empowers businesses to identify pain points and improve the user experience. This Fullstory app is ideal for existing Fullstory customers looking to capture session replay in new Checkout Extensibility experience (Shopify Plus plan required). more
  • Session Replay: Watch replays of customer interactions.
  • Frustration Detection: Spot rage clicks and errors to fix issues quickly.
  • Custom Insights: Get tailored recommendations to improve user experience.

Pros

  • Provides a clear view of customer behaviors like clicks and navigation.
  • Helps identify customer frustrations and pain points in the checkout process.
  • Enables session replay to watch customer interactions for better analysis.
  • Supports frustration detection with features like identifying rage clicks and errors.
  • Offers custom insights with tailored recommendations to enhance user experience.
  • Ideal for businesses already using Fullstory and looking to expand into Shopify's Checkout Extensibility experience.

Cons

  • Requires a Shopify Plus plan, which may not be feasible for smaller businesses.
  • Primarily beneficial for existing Fullstory customers, limiting its appeal to new users.
  • Might be complex to set up or learn for users unfamiliar with Fullstory's platform.

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