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Customer reviews: syncX: Fulfill Tracking

Develop by syncX

Reviews (85)

Overall rating
4.5

What Merchants Think

Merchants using "syncX: Fulfill Tracking" generally find the app valuable for managing order tracking and fulfillment, particularly when dealing with multiple shipments and supplier integrations. Many emphasize the app's effective support team and its ability to significantly streamline their workflow, reducing time spent on manual tracking updates.

Key Strengths

  • Effective and timely customer support.
  • Streamlined integration with supplier tracking systems.
  • Ease of configuration and use.
  • Time-saving by automating bulk tracking updates that Shopify does not support natively.

Common Concerns

  • Issues with tracking updates for orders shipped from multiple locations.
  • Problems with frequent fulfillment of incorrect products due to tracking number misapplication.
  • Financial status updates not functioning as expected.

Final Thoughts

Overall, "syncX: Fulfill Tracking" receives positive feedback from users who appreciate its ability to simplify order fulfillment processes and save time. While some merchants encounter challenges with multi-location orders and financial updates, the app's ease of use and strong support makes it a valuable tool for streamlining the fulfillment tracking process.

Havaianas Philippines

Oct 15, 2023  on Shopify

The app doesn't update financial status anymore. I sent a message to address the issue to which they replied but still, the app wasn't fixed, and they did not respond to me anymore. I liked the app before, wish they could fix it.

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