Reviews: syncX: Fulfill Tracking

Customer reviews: syncX: Fulfill Tracking

Reviews (85)

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What Merchants Think

Merchants using "syncX: Fulfill Tracking" generally find the app valuable for managing order tracking and fulfillment, particularly when dealing with multiple shipments and supplier integrations. Many emphasize the app's effective support team and its ability to significantly streamline their workflow, reducing time spent on manual tracking updates.

Key Strengths

Effective and timely customer support.
Streamlined integration with supplier tracking systems.
Ease of configuration and use.
Time-saving by automating bulk tracking updates that Shopify does not support natively.

Common Concerns

Issues with tracking updates for orders shipped from multiple locations.
Problems with frequent fulfillment of incorrect products due to tracking number misapplication.
Financial status updates not functioning as expected.

Final Thoughts

Overall, "syncX: Fulfill Tracking" receives positive feedback from users who appreciate its ability to simplify order fulfillment processes and save time. While some merchants encounter challenges with multi-location orders and financial updates, the app's ease of use and strong support makes it a valuable tool for streamlining the fulfillment tracking process.

Trilogy Natural Products (USA) LLC

Oct 23, 2024 on Shopify

Have used this App to fulfill tracking to our Shopify Store Order for a few years now. Had an issue recently and the support and solution provide to me was spot on . Would recommend this App

coiloverdepot.com

Mar 15, 2024 on Shopify

constantly causing issues because it can not figure out to only fufill the product shipped. We often have orders where it will ship from 3 different locations. The first tracking number updates all products as shipped. We can not keep it from fulfilling products we ship from our own warehouse, or other warehouses. This used to no be a problem, but now it seems to be. Every day we have to deal with customers asking why they only got one part of their order when we look at the order the same tracking was applied to 3 different fulfilments doesn't matter if the location in shopify is different, or if the vendor is different. It just slaps a tracking on anything it can.

Fuzzy Cove

Feb 01, 2024 on Shopify

I had another app support tell me it wasn't possible, then I found Fulfil Sync! Does exactly what I need it to! I wish I had found it sooner. My supplier updates tracking numbers on a google sheet for me. Fulfil Sync perfectly takes those tracking numbers and fulfils/updates the order on shopify. Seriously saves me so much time; especially because you can't bulk add tracking numbers on Shopify. It was super easy to configure and the customer support was amazing. Thank you Fulfil Sync for making my dreams come true!

Havaianas Philippines

Oct 15, 2023 on Shopify

The app doesn't update financial status anymore. I sent a message to address the issue to which they replied but still, the app wasn't fixed, and they did not respond to me anymore. I liked the app before, wish they could fix it.

Swing Design

Oct 19, 2020 on Shopify

We use UpTracker every time our shopify API integration does not work and it saves us every time. It's a very good deal for the price and super easy to use. Thank you UpTracker!

Direct Sports Inc

Jul 08, 2019 on Shopify

Not reliable. Seems to fail when we need it the most. Would not recommend. Always a "server error" on their end when something goes wrong. Actively looking for a replacement.

Spice Pharm

Oct 07, 2018 on Shopify

I use UpTracker to download custom tracking info from our fulfillment service. They have no interface to Shopify, but they do have FTP. It was reasonably straightforward to configure UpTracker to process their tracking file. The result is perfect handling of our fulfillment service's order tracking info! I recommend this app and its companion, Exportable, for your custom fulfillment processing needs.