Shopify Fship App Review: Customer Feedback & Benefits

Customer reviews: Fship

Reviews (35)

Overall rating

4.2

5

28
4

1
3
2
1

8

What Merchants Think

The app "Fship" appears to generate mixed feelings among its users. While some merchants appreciate its user-friendly interface and supportive customer service, others have raised serious concerns about their business practices and responsiveness. Overall, opinions vary significantly, with both strong criticisms and high praises noted in customer feedback.

Key Strengths

User-friendly order panel and easy integration with platforms like Shopify.
Efficient and friendly customer support, with specific praise for individual team members.
Reliable for e-commerce logistics and streamlines shipping operations.
Positive long-term experiences for some merchants, aiding business growth.

Common Concerns

Issues with COD (Cash on Delivery) remittance and manipulation of return processes.
Poor responsiveness from customer service regarding issue resolution.
Frustrations over unfulfilled promises and ineffective communication.
Technical difficulties with their website and order syncing.

Final Thoughts

Fship has split opinions among its users, with significant strengths in user experience and some customer service interactions. However, the recurring concerns regarding financial transactions, responsiveness, and promised solutions indicate areas needing improvement. Potential users should weigh these considerations carefully to determine if Fship aligns with their operational needs.

TRENDZ COOL

Sep 25, 2025 on Shopify

Fship has made my shipping process much easier. The flat-rate pricing model is very helpful in keeping my costs predictable, and the dashboard is simple to use even with bulk orders. Pickups are usually on time, and deliveries reach customers without much delay. I also like the seamless Shopify integration which saves me a lot of effort. Overall, I’m happy with the service and would recommend Fship to other e-commerce sellers.

De Fabulous

Sep 25, 2025 on Shopify

Good Service

Case Rush

Sep 25, 2025 on Shopify

100 % original

SAKSHI SPORTS

Sep 24, 2025 on Shopify

Very nice and trusted couriers aggregator

Constellation Mart

Sep 24, 2025 on Shopify

We’ve been using the FShip platform for over a year now, and it’s been excellent.

Al Ahmed India

Sep 18, 2025 on Shopify

if you are looking for shipping highly recommend to go with them . great tech and excellent support team. Also like other couiers they wont put fake discrepancies.

Spondin

Sep 18, 2025 on Shopify

We’ve been using the FShip platform for over a year now, and it’s been excellent. Our key account manager has been especially supportive, promptly resolving any challenges we face. Highly recommend!

Glolabs

Sep 16, 2025 on Shopify

Great, service by fship. Easy to integrate, great rates, new panel is very helpful to get data to analyse. Address validation is good for genuine order rectification. Great Experience, highly recommended for startups

Gadget Guard

Sep 16, 2025 on Shopify

Very fast service, parcel was delivered on time. Packaging was safe and the delivery boy was polite. Highly recommended.

Tilasmi

Sep 16, 2025 on Shopify

Their support team is always available and super helpful. Never faced any major issue.

KSAMA

Sep 16, 2025 on Shopify

has been great so far, their customer support is great and very helpful. Prices are good, panel is easy to use and has great features.

ABC Mall

Sep 16, 2025 on Shopify

smooth operations

AtomCart

Sep 16, 2025 on Shopify

good service with quick resolutions

Zorb.

Sep 16, 2025 on Shopify

Good experience and support

Delefs

Sep 15, 2025 on Shopify

Great service, fair pricing. Satisfied with their support. Highly recommended

Boxhero Underwears

Jul 31, 2025 on Shopify

FSHIP has made my shipping process so smooth and cost-effective. Love their service!

SparkRift Gadgets

Jul 31, 2025 on Shopify

Low RTO, great NDR system, and fast delivery — exactly what every seller needs.

BOXHERO UNDERWEARS INDIA

Jul 31, 2025 on Shopify

Their support team is always available and super helpful. Never faced any major issue.

CARLINKITT CAR PRODUCTS

Jul 31, 2025 on Shopify

Inki pricing pocket friendly hai aur service top class hai, bilkul hassle free

Mancrate

Jul 31, 2025 on Shopify

FSHIP ke saath kaam karke mera courier stress hi khatam ho gaya.