Shopify Fship App Review: Customer Feedback & Benefits

Customer reviews: Fship

Reviews (19)

Overall rating

3.6

5

13
4
3
2
1

7

What Merchants Think

The app "Fship" appears to generate mixed feelings among its users. While some merchants appreciate its user-friendly interface and supportive customer service, others have raised serious concerns about their business practices and responsiveness. Overall, opinions vary significantly, with both strong criticisms and high praises noted in customer feedback.

Key Strengths

User-friendly order panel and easy integration with platforms like Shopify.
Efficient and friendly customer support, with specific praise for individual team members.
Reliable for e-commerce logistics and streamlines shipping operations.
Positive long-term experiences for some merchants, aiding business growth.

Common Concerns

Issues with COD (Cash on Delivery) remittance and manipulation of return processes.
Poor responsiveness from customer service regarding issue resolution.
Frustrations over unfulfilled promises and ineffective communication.
Technical difficulties with their website and order syncing.

Final Thoughts

Fship has split opinions among its users, with significant strengths in user experience and some customer service interactions. However, the recurring concerns regarding financial transactions, responsiveness, and promised solutions indicate areas needing improvement. Potential users should weigh these considerations carefully to determine if Fship aligns with their operational needs.

Boxhero Underwears

Jul 31, 2025 on Shopify

FSHIP has made my shipping process so smooth and cost-effective. Love their service!

SparkRift Gadgets

Jul 31, 2025 on Shopify

Low RTO, great NDR system, and fast delivery — exactly what every seller needs.

BOXHERO UNDERWEARS INDIA

Jul 31, 2025 on Shopify

Their support team is always available and super helpful. Never faced any major issue.

CARLINKITT CAR PRODUCTS

Jul 31, 2025 on Shopify

Inki pricing pocket friendly hai aur service top class hai, bilkul hassle free

Mancrate

Jul 31, 2025 on Shopify

FSHIP ke saath kaam karke mera courier stress hi khatam ho gaya.

Bamboo Underwears

Jul 31, 2025 on Shopify

Highly recommend FSHIP if you want reliable rates and strong tech support.

Suture Craft

Jul 04, 2024 on Shopify

Fship order panel is super easy to use, and the customer team is friendly and resolves queries efficiently. I am Using Fship since last 6 month, amazing experience. Ashish is very supportive, provide quick solutions. Helping hand for my small business, Thank you Ashish for helping us out.

The Massive Outlet

Jun 26, 2024 on Shopify

Thank you so much Surbhi for helping me out in this crucial journey. I was highly stuck in syncing my orders with Shopify. Your guidance has helped me to close my pending orders on priority. Thanks again

Claritylens

Jun 11, 2024 on Shopify

It was successfully installed and orders were reflecting easily. Good service by team. Thanks

CowVeda Wellness

Jun 10, 2024 on Shopify

Easy to use and a user friendly shipping app

Gadget Guruji

Jun 06, 2024 on Shopify

This application is the best to use and they offers the best seamless experience comparatively. A must-use for your ecom logistics.

Kaavrido Beauty

Jun 03, 2024 on Shopify

Fship provides best services.

tribalslimming.in

Jun 02, 2024 on Shopify

We are connected with Fship for more than 11 months now and its been a great journey. As we being a promising brand in delivering the right flavors to our consumers when it comes to Beer, Fship has helped us delivering the same thru our merchandise and has brought smiles on customers faces. We look forward for better service and long term relationship.