Customer reviews: Fship

Develop by Fixfeels Technologies Pvt. Ltd.

<h3>What Merchants Think</h3> <p>The app "Fship" appears to generate mixed feelings among its users. While some merchants appreciate its user-friendly interface and supportive customer service, others have raised serious concerns about their business practices and responsiveness. Overall, opinions vary significantly, with both strong criticisms and high praises noted in customer feedback.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly order panel and easy integration with platforms like Shopify.</li> <li>Efficient and friendly customer support, with specific praise for individual team members.</li> <li>Reliable for e-commerce logistics and streamlines shipping operations.</li> <li>Positive long-term experiences for some merchants, aiding business growth.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with COD (Cash on Delivery) remittance and manipulation of return processes.</li> <li>Poor responsiveness from customer service regarding issue resolution.</li> <li>Frustrations over unfulfilled promises and ineffective communication.</li> <li>Technical difficulties with their website and order syncing.</li> </ul> <h3>Final Thoughts</h3> <p>Fship has split opinions among its users, with significant strengths in user experience and some customer service interactions. However, the recurring concerns regarding financial transactions, responsiveness, and promised solutions indicate areas needing improvement. Potential users should weigh these considerations carefully to determine if Fship aligns with their operational needs.</p>

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Reviews (26)

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What Merchants Think

The app "Fship" appears to generate mixed feelings among its users. While some merchants appreciate its user-friendly interface and supportive customer service, others have raised serious concerns about their business practices and responsiveness. Overall, opinions vary significantly, with both strong criticisms and high praises noted in customer feedback.

Key Strengths

User-friendly order panel and easy integration with platforms like Shopify.
Efficient and friendly customer support, with specific praise for individual team members.
Reliable for e-commerce logistics and streamlines shipping operations.
Positive long-term experiences for some merchants, aiding business growth.

Common Concerns

Issues with COD (Cash on Delivery) remittance and manipulation of return processes.
Poor responsiveness from customer service regarding issue resolution.
Frustrations over unfulfilled promises and ineffective communication.
Technical difficulties with their website and order syncing.

Final Thoughts

Fship has split opinions among its users, with significant strengths in user experience and some customer service interactions. However, the recurring concerns regarding financial transactions, responsiveness, and promised solutions indicate areas needing improvement. Potential users should weigh these considerations carefully to determine if Fship aligns with their operational needs.

Buyzo

Mar 25, 2025 on Shopify

⚠️ WARNING: FRAUD ALERT! ⚠️ This shipping company has fraudulently overcharged us ₹40,000, with an additional ₹14,000 still pending for refund despite multiple follow-ups. 727 orders were wrongly marked and charged under the name of over weight, My so many products comes in a tiny box. Still these Mother fucker Rascals have charged and not giving any proof received from Courier. It causing massive financial loss. They have failed to provide any resolution and are deliberately delaying the refund process. If our amount is not credited back immediately, we will be taking legal action against them. DO NOT TRUST THIS COMPANY! They are scamming businesses by overcharging and not returning the money. Stay away and save yourself from financial loss. #Fraud #ScamAlert #ShippingFraud #LegalAction

Brown Rush Coffee

Sep 13, 2024 on Shopify

For any new company considering sending shipments with them - DON'T! Their website does not work properly, they do not resolve issues on time, they do not get back on call or emails. When they do, they assure an update that never comes. I have to explain them the issue multiple times over multiple calls again and again and they never solve it! They will take your money and give you false promises and but never solve your issue. You are much better off with shiprocket.

wearcraftika

Aug 24, 2024 on Shopify

They are big time frauds, they'll hold your cod remittance for weeks and even redirect your COD RETURNS to their warehouse. When you tell them that the returns are showing delivered but we haven't received it, they'll just say delivered show kr rha hai. Even though vo inn logo ne apne paas mangwaliye hai. When you'll tell them to return it, they'll again come up with excuses and end up sending diaper in your return. After all this mess up, they have the audacity to shout at customer for asking the solution (which is being delayed by them) You'll get frustrated mentally while dealing with them. IF YOU THINK THIS IS JUST ANOTHER NEGATIVE REVIEW, YOU CAN REACH ME OUT ON MY INSTAGRAM @WEARCRAFTIKA. I HAVE ALL THE PROOFS

Suture Craft

Jul 04, 2024 on Shopify

Fship order panel is super easy to use, and the customer team is friendly and resolves queries efficiently. I am Using Fship since last 6 month, amazing experience. Ashish is very supportive, provide quick solutions. Helping hand for my small business, Thank you Ashish for helping us out.

The Massive Outlet

Jun 26, 2024 on Shopify

Thank you so much Surbhi for helping me out in this crucial journey. I was highly stuck in syncing my orders with Shopify. Your guidance has helped me to close my pending orders on priority. Thanks again

Gadget Guruji

Jun 06, 2024 on Shopify

This application is the best to use and they offers the best seamless experience comparatively. A must-use for your ecom logistics.

tribalslimming.in

Jun 02, 2024 on Shopify

We are connected with Fship for more than 11 months now and its been a great journey. As we being a promising brand in delivering the right flavors to our consumers when it comes to Beer, Fship has helped us delivering the same thru our merchandise and has brought smiles on customers faces. We look forward for better service and long term relationship.