Reviews: Freshly Batch Inventory

Customer reviews: Freshly Batch Inventory

Reviews (38)

Overall rating

4.9

5

22
4
3
2
1

2

What Merchants Think

The "Freshly Batch Inventory" app receives high praise from merchants for its efficiency and ability to manage expiration date tracking and inventory needs effectively. While some initial apprehensions about its usability exist, many users find the app indispensable after familiarization, citing excellent support service as a key factor in their positive experience.

Key Strengths

Automates expiration date management, saving time and effort.
Comprehensive and responsive customer support.
Enhances inventory tracking, especially for perishable products.
Highly effective for warehouse management and compliance needs.
Intuitive interface once users become familiar with it.

Common Concerns

Initial user experience may be challenging for some users.
Occasional issues with specific inventory setups and communication errors with Shopify.
Some users report problems with expired batch deletion.
Rated as an expensive option by some users.

Final Thoughts

Overall, "Freshly Batch Inventory" is highly regarded for its robust functionality and exceptional support team, making it a valuable tool for businesses dealing with complex inventory and expiration date management. Despite some initial usability hurdles, merchants find it an indispensable part of their inventory management systems once they adapt to its features and receive support.

Brewing Beauty Co.

Oct 28, 2025 on Shopify

Freshly seemed to offer exactly what we needed, batch-level inventory tracking for perishable goods, and initially, their team was responsive and open to feature ideas. Unfortunately, our experience turned into a major setback. During our first import, the app created over 50,000 duplicate batch records for a single product because that product had Shopify’s “Continue selling when out of stock” setting enabled by mistake. A professional-grade app should have validated this condition or stopped the loop automatically. Instead, it flooded our account with useless records and made the app unusable. When we reached out for help and requested a backend purge (since manual deletion was impossible), support stopped replying completely. After uninstalling and reinstalling, the bad data was gone, but we also lost our trial access, and they never responded to our follow-up emails asking to reinstate it. It’s a pity because this app could have easily been a 5-star solution if it were more robust and supported properly. The concept is great, but the implementation and customer service make it risky for production use.

Country Life Natural Foods

Oct 25, 2025 on Shopify

My team has nothing but complaints about this app; we need to meet with the developers or the founder to get to the bottom of our issues.