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Customer reviews: Fly: Bundles & Cross Sell

Develop by Skai Lama

Reviews (161)

Overall rating
5

What Merchants Think

The "Fly: Product Bundles & Upsell" app is overwhelmingly well-received by merchants for its ease of use, customizable options, and exceptional customer support. Many merchants appreciate the app's capability to enhance store functionalities and boost sales through effective product bundling and upselling. The responsive and knowledgeable support team from Skai Lama is frequently praised, significantly contributing to the positive experience of using the app.

Key Strengths

  • Highly customizable features allowing seamless integration with store themes.
  • Responsive and knowledgeable customer support team.
  • Easy to set up and use, suitable for merchants of all technical levels.
  • Effective in boosting sales and increasing average order value.
  • Free to use, making it accessible for stores of all sizes.

Common Concerns

  • Lack of multilingual support, which is reportedly planned for future updates.
  • Occasional technical issues, often resolved quickly by the support team.
  • Some design limitations initially observed, mitigated through support assistance.

Final Thoughts

Overall, "Fly: Product Bundles & Upsell" is a highly recommended app among merchants for its functionality, customization options, and exceptional customer service. While there are minor areas for improvement, such as multilingual support, the proactive and reliable support team ensures a satisfactory experience. The app is especially valued for its positive impact on sales and ease of use, making it a reliable choice for those looking to implement product bundling and upsell strategies effectively.

PetPark

Dec 05, 2024  on Shopify

Great software. It's the one I decided to keep after trying no less than 10 different upsell software.Their team is also excellent and has provided me with a lot of help!

Suniela Beach

Dec 05, 2024  on Shopify

Great app, super customizable, and really helpful support! Some code in my theme was blocking the checkboxes from appearing, but support was really fast & they fixed the issue quickly. I love how much I can customize the colours & the borders to make the block match my theme. Thank you for this great bundle app, it's just what I needed!

Bonbon Collections

Dec 04, 2024  on Shopify

Super good app to offer upsells on your website. It's easy to get support and the platform is user friendly.

Jyoti - Fair Works

Dec 03, 2024  on Shopify

The app is great. It's free, offers all the important functions, is easy to navigate. I was not 100% happy with the design options in the beginning, but the support is INCREDIBLY helpful and adapted everything for me instantly.

Graze&Co.

Dec 02, 2024  on Shopify

As an experienced developer, I've tested numerous apps for creating product bundles, and this is by far the only one that worked perfectly for my unique and advanced use case. The app is incredibly powerful, easy to use, and incredibly flexible. What truly stood out for me, however, was the support. They were not only responsive but also highly knowledgeable and quick to assist in tailoring the app to meet my specific needs. The fact that this amazing functionality is offered for free is simply outstanding! I’m so glad I found this app and highly recommend it to anyone looking for a reliable and customizable bundle solution.

Underground Spirits

Nov 30, 2024  on Shopify

Great support with this app, it's not just chat but the team jumped on a call with me to help me with my questions!

Mysanity

Nov 28, 2024  on Shopify

I initially rated the app 2 stars due to the lack of multilingual functionality on the storefront, which is essential for international businesses. However, the support team reached out to me with a thoughtful response. They explained that Fly Bundles is a new app, and while multilingual support is planned for early next year, their team has to prioritize updates carefully. I appreciate the transparency and the effort they put into providing excellent customer service. While the app isn’t perfect yet, the team’s dedication and responsiveness deserve recognition. I’ll update my rating to reflect the overall experience with the product and support, acknowledging that multilingual support is on the horizon.

BodysuitDK

Nov 27, 2024  on Shopify

The best bundle app. Support is very reactive, I asked for some specific and minor details and they helped me fixing them. Also, I asked for an integration and they did it without any hesitation. Thank you very much Skai Lama team !

Static Stalker

Nov 27, 2024  on Shopify

muy facil de utilizar, el soporte muy bueno tambien te ayudan en todo..la utilizo en toadas mis tiendas..LO RECOMIENDO :)

Dogsnug

Nov 27, 2024  on Shopify

Easy to use, highly effective bundle creating app. The app is designed in a very simple way and it has all the functionality we need. Well done you guys!

Gift Slice

Nov 26, 2024  on Shopify

la mejor aplicacion para ofertas y combos, el soporte te ayuda en todo momento ..muchas gracias!! facil y rapido de instalar...lo utilizo en todas mis tiendas !!

Tasty Tin

Nov 24, 2024  on Shopify

Though I'm still learning and deciding how I want to run my store, the fly app has definitely been a positive experience in a confusing time. The support is quick and phenomenal. And being in IT, you realize quickly that support is what can make or break you. I'll definitely share this app with other biz owner friends!!!

Proftein Nutrition

Nov 24, 2024  on Shopify

Really easy to use, I was able to create a very crowded bundle in 10 minutes. Slight problem with the theme settings but Harsh fixed it harshly :)

Omia

Nov 24, 2024  on Shopify

After searching for a long time I found this App. The app works very well, it is fast and intuitive, it is very easy to create your bundles. Not only is it one of the best bundling apps on the market but it is also free. In addition to all this the technical team behind the app responds with kindness to all questions very quickly. 100% recommended 10 out of 10

Mokkini Kindermode

Nov 18, 2024  on Shopify

Highly recommended! The features are perfectly implemented and exactly what I needed. The support team was very accessible and helped me immediately. Thank you!

Fritz Tango Hose Reels

Nov 18, 2024  on Shopify

Great app. Quite versatile and works well so far. Customer support is really great. Very fast and helpful.

Conservation Supplies

Nov 18, 2024  on Shopify

A really good app and easy to set up. The team are great to work with and respond really quickly to any questions you have to help you get your bundles or upsells going. We would recommend.

The Plush Angel

Nov 17, 2024  on Shopify

The customer support was excellent—friendly, helpful, and quick to resolve my issue. I had a great experience and would definitely recommend this app.

SFTY

Nov 11, 2024  on Shopify

This bundle and customer support team is EXCEPTIONAL. We needed a custom solution and they helped us achieve what we wanted. I HIGHLY recommend this to anyone looking for advanced bundling and upsell functionality on their store.

Miora® Paris

Nov 10, 2024  on Shopify

J'utilise Fly: Bundles, Upsells & FBT depuis quelques semaines, et l'impact sur mon site e-commerce a été incroyable ! La fonctionnalité de bundles et d'upsells est vraiment bien pensée, et elle permet d’augmenter facilement la valeur moyenne du panier sans être trop intrusive pour les clients. La présentation des produits complémentaires est élégante, fluide, et contribue véritablement à améliorer l'expérience d'achat. L'interface est simple à utiliser, même pour ceux qui ne sont pas experts en technologie, et le support client a été super réactif pour répondre à mes questions. En quelques jours seulement, j'ai vu une augmentation notable des ventes supplémentaires grâce aux recommandations de produits complémentaires et aux bundles proposés. C'est vraiment un outil indispensable pour booster les ventes et enrichir l'expérience client. Je le recommande fortement !

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