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Customer reviews: Fly: Bundles & Cross Sell

Develop by Skai Lama

Reviews (111)

Overall rating
5

What Merchants Think

The "Fly: Product Bundles & Upsell" app is overwhelmingly well-received by merchants for its ease of use, customizable options, and exceptional customer support. Many merchants appreciate the app's capability to enhance store functionalities and boost sales through effective product bundling and upselling. The responsive and knowledgeable support team from Skai Lama is frequently praised, significantly contributing to the positive experience of using the app.

Key Strengths

  • Highly customizable features allowing seamless integration with store themes.
  • Responsive and knowledgeable customer support team.
  • Easy to set up and use, suitable for merchants of all technical levels.
  • Effective in boosting sales and increasing average order value.
  • Free to use, making it accessible for stores of all sizes.

Common Concerns

  • Lack of multilingual support, which is reportedly planned for future updates.
  • Occasional technical issues, often resolved quickly by the support team.
  • Some design limitations initially observed, mitigated through support assistance.

Final Thoughts

Overall, "Fly: Product Bundles & Upsell" is a highly recommended app among merchants for its functionality, customization options, and exceptional customer service. While there are minor areas for improvement, such as multilingual support, the proactive and reliable support team ensures a satisfactory experience. The app is especially valued for its positive impact on sales and ease of use, making it a reliable choice for those looking to implement product bundling and upsell strategies effectively.

Josi James

Feb 19, 2025  on Shopify

Amazing, literally hopped on at 2:30am their time to help me!! Great service, awesome tool, can't wait to see how this improves my customer's experience!

TenT

Feb 18, 2025  on Shopify

So far so good, simple to set up and Shri has been a great help in the customer service department. I do recommend this app.

WAGGIN

Feb 13, 2025  on Shopify

Great app so far! Customer service has been stellar and very responsive. Definitely recommend this app.

Purelyte

Feb 09, 2025  on Shopify

Great Bundling and Upsell app. Simple to use and the support is top notch. I was able to even get some help on the weekend when I really needed it even though support is meant to be Mon-Fri.

OumoJewelry

Feb 07, 2025  on Shopify

Highly recommend. It is a highly capable app for creating bundles and upselling products. Quick response times, excellent customer service. The app allows to create multiple bundles with flexibility, making it suitable for various product combinations. It's a great app!

SSCS Training

Feb 05, 2025  on Shopify

Works great !! Special mention for the support team, who are very reactive, attentive and ready to help when needed! 5/5 no probleme

Balkanish

Jan 28, 2025  on Shopify

I chose this app because of the reviews on customer support and they did not disappoint. The chat staff are knowledgable, fast, and helpful!

Miller Washington

Jan 26, 2025  on Shopify

The best app for product bundles and upsells! Would not look further. Check out the developer Skai Lama, we use all of their apps on our store and our conversion is insanely high thanks to them! :)

Audacem

Jan 13, 2025  on Shopify

Great experience with Skai Lama. They go above and beyond to assist you and adjust things for your store. Highly recommend. Thank you Shri for all your help!

woodboom GmbH

Dec 16, 2024  on Shopify

Super einfach einzurichten und hat auch schon direkt 2 Tage später einen Umsatz gemacht. Das Support Team ist super hilfreich und erledigt für einen auch dinge die man nicht selber schnell machen kann..

Lola's Lashes

Dec 15, 2024  on Shopify

A+ App Not much else to say, other than you can make bundles really easily and there are no limitations, like with Shopify's native bundle app for example. Also fairly priced.

Doll Smash Cosmetics Limited

Dec 12, 2024  on Shopify

We’ve been using the Fly Bundles App, which has fully met our expectations. The app is easy to use, and the support team has been incredibly responsive and helpful. We requested several custom adjustments to the bundle page design to match our website’s style, and the team delivered exactly what we needed. We’re delighted with the result and highly recommend this app to anyone looking for a reliable bundling solution.

Filippo Fanti Photography Art

Dec 08, 2024  on Shopify

Definitely a brilliant app as well as the customer service, which I really thank very much for the fantastic support I received! The app is well done with many options to choose from to personalize your bundle! Keep serving your customers as you are doing now, since this also makes a big difference! Thank you again!

PetPark

Dec 05, 2024  on Shopify

Great software. It's the one I decided to keep after trying no less than 10 different upsell software.Their team is also excellent and has provided me with a lot of help!

Suniela Beach

Dec 05, 2024  on Shopify

Great app, super customizable, and really helpful support! Some code in my theme was blocking the checkboxes from appearing, but support was really fast & they fixed the issue quickly. I love how much I can customize the colours & the borders to make the block match my theme. Thank you for this great bundle app, it's just what I needed!

Bonbon Collections

Dec 04, 2024  on Shopify

Super good app to offer upsells on your website. It's easy to get support and the platform is user friendly.

Jyoti - Fair Works

Dec 03, 2024  on Shopify

The app is great. It's free, offers all the important functions, is easy to navigate. I was not 100% happy with the design options in the beginning, but the support is INCREDIBLY helpful and adapted everything for me instantly.

Graze&Co.

Dec 02, 2024  on Shopify

As an experienced developer, I've tested numerous apps for creating product bundles, and this is by far the only one that worked perfectly for my unique and advanced use case. The app is incredibly powerful, easy to use, and incredibly flexible. What truly stood out for me, however, was the support. They were not only responsive but also highly knowledgeable and quick to assist in tailoring the app to meet my specific needs. The fact that this amazing functionality is offered for free is simply outstanding! I’m so glad I found this app and highly recommend it to anyone looking for a reliable and customizable bundle solution.

Underground Spirits

Nov 30, 2024  on Shopify

Great support with this app, it's not just chat but the team jumped on a call with me to help me with my questions!

Mysanity

Nov 28, 2024  on Shopify

I initially rated the app 2 stars due to the lack of multilingual functionality on the storefront, which is essential for international businesses. However, the support team reached out to me with a thoughtful response. They explained that Fly Bundles is a new app, and while multilingual support is planned for early next year, their team has to prioritize updates carefully. I appreciate the transparency and the effort they put into providing excellent customer service. While the app isn’t perfect yet, the team’s dedication and responsiveness deserve recognition. I’ll update my rating to reflect the overall experience with the product and support, acknowledging that multilingual support is on the horizon.

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